Jithin James

Product Manager

Chennai, Tamil Nadu, India3 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Expert in product strategy and operations.
Proven track record in optimizing workflows.
Strong background in fintech and risk management.

Stackforce AI infers this person is a Fintech Product Manager with expertise in strategy and operations.

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Skills

Core Skills

Product StrategyOperationsBusiness Process Improvement

Other Skills

Product ManagementRisk ManagementWorkflow ManagementOperations ManagementData VisualizationBusiness Intelligence (BI)Business Process MappingFunctional ConsultingTeamworkProblem SolvingFinancial Statement AnalysisEquity ResearchMarket ResearchFinancial MarketsValuation

About

I’m a Product Manager with a focus on Product Strategy and Operations, passionate about building scalable solutions that deliver measurable business impact. I specialize in translating strategic goals into actionable product initiatives, optimizing workflows, and improving operational efficiency across cross-functional teams. Over the past few years, I’ve led initiatives that: -Redesigned credit workflows, reducing approval cycle times by 10~15% -Implemented AI-powered decision engines, improving accuracy and efficiency -Built dashboards and operational frameworks that enable leadership to make data-driven decisions I thrive at the intersection of strategy, product, and execution, bridging leadership vision with practical implementation. I enjoy solving complex business problems, driving measurable outcomes, and collaborating with teams to deliver high-impact solutions.

Experience

3 yrs 10 mos

Total Experience

1 yr 11 mos

Average Tenure

2 yrs 3 mos

Current Experience

Roc capital

Associate Product Manager (APM) - Payments and Lending

Feb 2024 – Present · 2 yrs 3 mos · Chennai, Tamil Nadu, India · On-site

Shaped product strategy and OKRs by synthesizing insights from credit, risk, operations, and engineering; influenced roadmap priorities to optimize revenue, risk controls, and operational efficiency
Led end-to-end delivery of internal credit tools and borrower workflows, driving measurable improvements in processing accuracy, turnaround time, and borrower experience
Established structured stakeholder feedback loops with underwriters, ops leads, engineering, and leadership to validate designs and prioritize solutions based on risk, impact, and business objectives
Conducted root-cause analyses of underwriting and servicing workflows, designing scalable product and process solutions that reduced manual effort and minimized support tickets
Identified and escalated systemic risk gaps to senior leadership, translating operational issues into product enhancements that strengthened governance and decision accuracy
Introduced release checks and UAT sign-offs, improving cross-team coordination, reducing post-launch defects, and ensuring consistent operational standards

Product ManagementRisk ManagementProduct StrategyOperations

Infosys

2 roles

Senior Associate Consultant

Promoted

Oct 2023 – Feb 2024 · 4 mos · Bengaluru, Karnataka, India

Led client-facing workflow walkthroughs, training, and documentation for enterprise implementations, ensuring smooth adoption across business teams
Acted as a solution and domain bridge between client stakeholders and engineering teams, clarifying requirements, validating designs, and resolving workflow issues

Business Process MappingFunctional ConsultingBusiness Process Improvement

Associate Consultant

Jun 2022 – Sep 2023 · 1 yr 3 mos · Bengaluru, Karnataka, India

Supported US-based clients in analyzing operational workflows and translating business requirements into system and system changes
Assisted in solution documentation, testing, and coordination with engineering teams to deliver changes within defined timelines and SLAs

TeamworkProblem Solving

Krg strategy consultants private limited

Equity Research Analyst

Aug 2021 – Oct 2021 · 2 mos

Conducted end-to-end equity research including EIC and macro analysis, financial modeling, and peer benchmarking for listed Indian companies
Analyzed business performance, financial statements, and risk drivers to support investment and decision-making insights

Financial Statement AnalysisEquity Research