Jyotsana Singh

Recruiter

Gurugram, Haryana, India3 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in end-to-end talent acquisition.
Strong background in customer retention strategies.
Skilled in stakeholder management and collaboration.

Stackforce AI infers this person is a Talent Acquisition Specialist with a strong focus on customer retention in the HR and recruitment sectors.

Contact

jyotsana.singh@zypp.app LinkedIn

Skills

Core Skills

Talent AcquisitionStakeholder ManagementCollaborationCustomer Relationship ManagementRetention Campaigns

Other Skills

ATS ToolsBusinessCampus HiringCandidate CommunicationCandidate EngagementCommunicationCross-sellingCustomer CommunicationData AnalysisEnglishFeedback CollectionHiring TrackersInternal RecruitmentInternship ManagementInterview Coordination

About

Worked as an Assistant under the company secretary *Have to manage all the sessions *Share all the reports with my superior, manage the trainers as well for the session. Worked as a Customer retention in Otipy. *I have to solve the query of customers * let them know more about our services *I had to retain them! Worked as an HR Recruiter in Vertical Raisers India Pvt. Ltd. *Sourcing, screening and hiring *Recruitment

Experience

3 yrs 5 mos

Total Experience

1 yr 1 mo

Average Tenure

2 yrs 5 mos

Current Experience

Zypp electric

Talent Acquisition Associate

Jan 2024 – Present · 2 yrs 5 mos · Gurugram, Haryana, India · On-site

🚀 Driving end-to-end hiring across Tech, Operations, Finance, HR & Fleet verticals
🤝 Skilled in stakeholder management, interview coordination & closing niche roles within budget
🎯 Strong command on sourcing, candidate engagement & salary negotiation
🎓 Leading campus hiring drives & managing high-performing internship programs
📊 Maintaining structured hiring trackers, dashboards & ensuring TAT compliance
🧩 Focused on business-critical & high-impact hiring for fast-paced growth

Talent AcquisitionStakeholder ManagementInterview CoordinationSourcingCandidate EngagementSalary Negotiation+4

Vertical raisers india pvt ltd

Human Resources Recruiting Specialist

Aug 2023 – Jan 2024 · 5 mos · Guragon · On-site

🔍 End-to-end Talent Acquisition for Japanese MNCs across tech, manufacturing, finance & healthcare
📞 Conducted phone screenings & interviews, ensuring right cultural & skill fit
📢 Crafted engaging job postings across job portals & social platforms
🤝 Collaborated closely with HR & hiring managers to meet precise hiring needs
🗓️ Managed interview scheduling and candidate communication with timely updates
🗂️ Maintained candidate records using ATS tools, streamlining recruitment workflows
📊 Conducted market research to understand industry trends & hiring strategies
💬 Ensured high candidate engagement and strong relationship building throughout the process
📝 Assisted in offer negotiations & onboarding coordination for smooth closures

Talent AcquisitionPhone ScreeningInterviewingJob PostingsCollaborationCandidate Communication+4

Otipy

Executive

Jan 2023 – Aug 2023 · 7 mos · Gurugram, Haryana, India · On-site

🤝 Built strong relationships with existing customers to ensure satisfaction and long-term loyalty
✉️ Handled customer communication across email, phone, and social media for inquiries and support
🎯 Designed and executed targeted retention campaigns, promotions & loyalty programs
📈 Analyzed customer behavior data to create segmented, insight-driven engagement strategies
📋 Conducted surveys & collected feedback to improve product offerings and service quality
⚡ Resolved customer issues efficiently, enhancing satisfaction and brand trust
📚 Created educational content to improve customer experience
🛒 Promoted cross-selling & upselling based on customer preferences and purchase history
📊 Tracked KPIs like repeat purchase rate, CLV & NPS to refine retention strategies