Kajal Goyal

Product Manager

Uttarakhand, India2 yrs 7 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Proficient in data analysis and visualization tools.
Automated processes to enhance system performance.
Strong background in cross-functional team collaboration.

Stackforce AI infers this person is a Data Analyst with expertise in SaaS and business intelligence.

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Skills

Core Skills

Data AnalysisApplication SupportBusiness Intelligence

Other Skills

AI DevelopmentAI agent developmentAlteryxAnalytical SkillsAutomated duplicate detectionAutomated forms developmentCanvaCore JavaCross-functional collaborationCssDashboard BuildingDashboard creationData AccuracyData CollectionData Quality

About

A result-oriented , self-motivated and energetic person , always looking for an opportunity to expertise my knowledge. Proficient in incident handling, root cause analysis, and team collaboration to ensure optimal system performance. Quick to learn new technologies and committed to delivering reliable support in dynamic environments. Apart from my technical skills I am proud to be a part of NCC (National Cadet Corps) . I have learnt a lot many skills in the journey of becoming an NCC Cadet . I've always wanted to serve my country in some capacity , but I 'm very happy with what i'am doing right now .

Experience

2 yrs 7 mos

Total Experience

1 yr 3 mos

Average Tenure

2 yrs 1 mo

Current Experience

Ukg

Application Analyst

May 2024 – Present · 2 yrs 1 mo · Noida, Uttar Pradesh, India · Hybrid

Automated duplicate detection in Smartsheet to improve data accuracy and reporting efficiency.
Built an AI agent in Copilot Studio to fetch and consolidate documentation across systems.
Delivered real-time product support, ensuring high system availability and minimal downtime.
Created team performance reports and led initiatives that improved efficiency and quality by ~30%.
Integrated Power BI with Smartsheet to visualize team challenges and progress.
Developed automated forms to track issues, maintaining SLA compliance above 98%.
Collaborated with cross-functional teams to support real-time system monitoring and ensure seamless application performance.

Automated duplicate detectionAI agent developmentReal-time product supportPower BI integrationAutomated forms developmentCross-functional collaboration+2

Sitel group

Technical Executive

Oct 2023 – Apr 2024 · 6 mos · Gurugram, Haryana, India · Hybrid

Goldstone technologies limited

Data Analyst

Jan 2023 – Jun 2023 · 5 mos · Hyderabad, Telangana, India · On-site

Conducted comprehensive analysis of large datasets to identify trends, patterns, and opportunities for business growth and optimisation.
Developed and maintained reports, dashboards, and visualizations using business intelligence tools such as Tableau and Power BI to effectively communicate findings to stakeholders.
Performed data mining, data cleansing, and data modelling to ensure data accuracy and integrity.

Data analysisReport developmentDashboard creationData miningData cleansingData modeling+2