Karan Shah

Software Engineer

Delhi, India16 yrs 6 mos experience

Highly Stable

Key Highlights

10 years of experience in technology.
Expertise in anomaly detection and monitoring.
Proven track record in software development and application support.

Stackforce AI infers this person is a SaaS-focused Software Engineer with strong capabilities in anomaly detection and operational monitoring.

Contact

Skills

Core Skills

Software DevelopmentAnomaly DetectionData AnalysisWeb AnalyticsApplication Support

Other Skills

ASPASP.NETAlertingAnalysisAutomated SolutionsBusiness DashboardsC++Code ReviewsComplianceCore JavaCustomer ServiceDatabasesDevelopmentE-commerceEscalations Management

About

Computer Science Engineer with 10 years of technology experience with India's largest service provider company TCS and World's largest online travel company, Expedia Inc.

Experience

16 yrs 6 mos

Total Experience

6 yrs 3 mos

Average Tenure

3 yrs 11 mos

Current Experience

Tala

Lead Software Engineer

Jul 2022 – Present · 3 yrs 11 mos · Gurugram, Haryana, India

Expedia, inc.

3 roles

Software Engineer

Promoted

Aug 2015 – Jul 2022 · 6 yrs 11 mos · Gurugram, Haryana, India

I have been associated with multiple projects in Expedia where I got to work with principal-level engineers and was responsible for designing, development, testing, code reviews, and writing company blogs for our product.
Currently, I am working on building an anomaly detection platform for Expedia, which is a key part of a larger platform to help us bring down incident MTTR around key incident areas like bad releases, bot attacks, etc.
Developed a bookings monitor that can handle a variety of booking conditions in a general way for accurate and timely alerts. This application helped Expedia bring down MTTD/MTTR for any bookings-related outage.
Developed a notification service that delivered compliance and operational alerts to an organization with over thousand developers, protecting Expedia from regulatory risk, and security and operational issues.

Anomaly DetectionMonitoringAlertingComplianceOperational AlertsDevelopment+3

Senior Operations Analyst

Apr 2014 – Aug 2015 · 1 yr 4 mos · Gurugram, Haryana, India

Operations & Traffic Analyst

Sep 2012 – Apr 2014 · 1 yr 7 mos · Gurugram, Haryana, India

Analyze site performance and monitor key metrics to measure site usability
Root cause and web traffic analysis of Expedia group applications by mining machine data via Splunk
Splunk query creation/optimization. Created business dashboards through Splunk
Improved processes with automated solutions
Analyze site for any new Feature/Campaign launch through Omniture and provide its feedback to the development teams
Extracting user activity sessions/logs and reproduce errors experienced by users via tealeaf and providing possible fix for those errors to development teams

Site Performance AnalysisWeb Traffic AnalysisSplunkBusiness DashboardsAutomated SolutionsData Analysis+1

Tata consultancy services

Systems Engineer

Dec 2009 – Sep 2012 · 2 yrs 9 mos · Greater Delhi Area

Development & maintenance of application called EPOS which was based on Java, JSP & Servlets
Design and develop web applications for various requirement of the client in the given timeframe
To implement change requests in the given time frame and work was strictly on PL/SQL programming
Providing application support to customers by resolving tickets & handling escalations

JavaJSPPL/SQLApplication SupportTicket ResolutionSoftware Development