Jun 2023 – Feb 2025 · 1 yr 8 mos · Hyderabad, Telangana, India · On-site

• Collaborated with the Capture team (a tax collection application used by multiple counties in the USA) to implement multiple modules and dashboards, simplifying workflows, streamlining end-to-end processes, and enhancing overall efficiency.
• Identified & resolved bottlenecks in stored procedures & table structures, led to a significant decrease in query response time.
• Spearheaded the implementation, management and optimisation of multiple APIs enabling seamless integration with external platforms, leading to a increase in data accessibility and improved cross-platform functionality by multiple folds.
• Orchestrated the creation and scheduling of automated jobs to streamline the data import process from third-party dependencies, resulting in a reduction in processing time, improved data accuracy and eliminating manual dependency.
• Led the conceptualization and implementation of an automated validation tool for scraping and comparing taxation reports, resulting in a significant reduction in validation time from 2 days for a team of a few people to a few minutes per county.

Jun 2022 – Sep 2022 · 3 mos · Remote

• Enhanced the Content Management System APIs by integrating a language filter & caching, allowing users to easily search and access AudioBooks in their preferred language, resulting in increased user satisfaction and a 10% decrease in API hits.
• Developed Teams feature for AudioBooks, resulting in a streamlined process to convert books into high-quality audio content. Increased the collaboration efficiency by multiple folds and facilitated the production of audio books.
• Created tools for the operations team, streamlining tasks like marking books for plagiarism checks and compliance reviews, updating writer benefit program eligibility and calculating monthly performance & reward, reduced manual effort.

Feb 2022 – Mar 2022 · 1 mo

• Refactored onboarding dashboard APIs, resulting in improved system performance and reduced response time.
• Documented and standardized onboarding dashboard APIs, ensuring clear and comprehensive guidelines for seamless integration, maintaining coding standards and ensuring a consistent and scalable architecture for future development.