Feb 2022 – Feb 2026 · 4 yrs · Chennai, Tamil Nadu, India · On-site

• Partnering with organizations to strengthen their people and culture strategy through focused HR transformation projects.
• Designed and implemented competency mapping frameworks and role-based KPIs to align HR and business outcomes.
• Led HR transformation and retention programs for organizations facing high attrition — enabling measurable improvement in engagement and stability.
• Developed leadership development and mentoring programs to build internal capability and succession readiness.
• Worked with CXOs on organizational design, HR analytics, and governance frameworks to support business scalability.
• Clients: Foodworks Gourmet (TOVO) | Annalect India (Omnicom Group) | TAG Worldwide

Jul 2018 – Mar 2021 · 2 yrs 8 mos · Chennai, Tamil Nadu, India · On-site

• Built the HR function for the India business from the ground up, aligning with global WPP HR frameworks.
• Scaled the workforce from startup stage to 600+ employees in under two years.
• Established HR policies, recruitment engines, and performance systems that drove consistency and growth.
• Introduced competency-based evaluation frameworks and transparent career paths.
• Drove employee engagement programs that reduced early attrition by ~20%.
• Collaborated with global HR teams (UK & US) to align people practices, compliance, and mobility policies.

Feb 2016 – Mar 2018 · 2 yrs 1 mo · Chennai Area, India

• Accomplishments:
• Designed real-time dashboard – insights to achieve business goals and to manage employee experience
• Established a well-rounded orientation program (on-boarding)
• Created Employee Handbook, including revision of outdated policies to ensure compliance and adding new policies to improve morale
• Effective and proactive liaison with all departments including executive leadership team
• Devised strategies for day-today challenges through creative and practical solutions
• Objective Performance Management Process – Normalization model
• Employee connect programs – Coffee discussions for employees with leaders, appreciative inquiries and hackathons
• Complete ownership of training and development, a strategy to nurture the internal talent and improve retention
• Anchored CSR activities, framed policies and guidelines for sustainable execution
• Introduced and formulated policies for Prevention of Sexual Harassment – Awareness campaign, orientation, counselling

Aug 2014 – Aug 2015 · 1 yr · Chennai Area, India

• Leading the HR support function for a team size of 400 employees, across Chennai & USA
• Develops organizational strategies by identifying & researching human resource issues, contributing information, analysis & recommendation to organization strategic thinking & direction, establish HR objectives in line with the organization objectives.

Apr 2011 – Dec 2012 · 1 yr 8 mos · Chennai Area, India

• Led the HR support function for a team size of 700 employees, across Chennai and Coimbatore.
• Responsible for directing and facilitating HR initiatives during my tenure. Responsible for Talent Acquisition & Management, Retention Management, Change Management, Training & Development, Member Engagement, Performance Management, Insurance Administration, Payroll Benefits and Statutory compliances.
• Managed to execute the salary restructuring against the salary survey for the entire team
• Involved in strategizing with the senior team for attrition management to make it a success
• Involved in developing a strategy, business model & the technology to support and deliver “best practices” as an enterprise.
• Responsible for developing and achieving completeness for HR compliance that includes tracking, monitoring & auditing of HR related legal standpoints
• Ensured effective and an efficient delivery of all services in compliance to the standards and in cost effective manner
• Served as subject matter expert for the senior management as and when required
• Developed strategy to ensure that the policies and benefits are utilized and valued as needed to be.
• Participated in annual benefit renewal process
• Responsible for employee relations and member engagement initiatives including employee satisfaction index
• Responsible for CSR policy & guidelines
• .

Jan 2009 – Mar 2011 · 2 yrs 2 mos · Chennai Area, India

• Conduct seamless human resource development activities through proper recruitment, selection, training and motivation, which would facilitate an increase in productivity
• Cross location team management for the activities in Chennai and Pondicherry
• Developed and maintained corporate HR policies, and ensured a consistent compliance
• Responsible for setting up the HR team, to ensure a seamless service to the organization. Managed a team of staffs and was responsible for mentoring, guiding and developing them.
• Ensured a timely and a quality talent acquisition exercise for management level staffs to meet business needs
• Focused on employee retention and key resource identification initiatives. Created a work place harmony and retained talent by proactive feedback and appraisal meetings, ensuring awareness about their career growth.
• Proposed the salary budget. Ensured compliance to the approved salary budget; gave focus on pay for performance and salary benchmark. Ensured adherence to corporate guidelines on salary adjustments and promotions. Coordinated increments and promotions.
• Implemented and managed an effective performance management process, including reviews, performance counseling and improvements.
• Payroll Activity

Dec 2007 – Aug 2008 · 8 mos · Chennai Area, India

• Responsible for Rewards and Recognition, Performance & Compensation Management Systems.
• New Initiatives - eBuddy (Concern management system), Surveys (Associate Delight Index, Customer Index), Skip level meetings, Fun and Connect, Awards & Rewards
• Surveys and Implementation of action plans based on the Feedback
• Communication Exercises (Open houses, Dissemination of process and policies)
• Retention Strategy and Management.
• Participate in process implementation audits and related activities
• Support corporate in process carried out by them and the various initiatives which gets delivered to the associates
• Part of the leadership team which meets every week to discuss on the way forward

Aug 2001 – Nov 2007 · 6 yrs 3 mos · Chennai Area, India

• Involved in the complete Merger Activities from in April 2006
• Single handedly conducted the campus recruitments for the year 2003, 2004, 2005 and gave orientation to the fresher’s
• Ramped up 200 member team with the networking and embedded skills
• Implemented initiatives and drive processes
• Tracking and maintaining metrics related to performance management.
• To drive Bi-Annual Appraisal exercise – Ensure completion on Time, and timely announcement of rewards and recognition support objective of maintaining a pro- active work environment.
• Analysis of appraisal ratings and identifying the weak performers implementing re-deployment or exit action plans appropriately.
• Employee Recognition - The objective of this activity is to Motivate and reward exceptional performers based on factors like technical expertise, client appreciation, and repeat business. This is also leads to retention.
• To provide high visibility for performers – retain high levels of motivation.
• Ensuring that nominations are received from the Peers for the Star Performer of the Month / Year Award.
• Reviewing the nominations with the Steering Committee and broadcasting the outcome.
• Induction and joining formalities for new joinees
• HR Policy administration
• Enhancement and initiating new policy
• Employee deputation, both domestic and overseas.
• Initiating welfare activities (games, outings)
• Conducting exit interviews

May 2000 – Feb 2001 · 9 mos

May 1994 – Jan 2000 · 5 yrs 8 mos

• It was earlier known as CBSI