Lasan Ahmed

Operations Associate

Bengaluru, Karnataka, India7 yrs 5 mos experience

Highly Stable

Key Highlights

Expert in Zero Trust security architecture and DNS performance.
Proven track record in optimizing web delivery and security.
Strong problem-solving skills in complex network environments.

Stackforce AI infers this person is a SaaS Infrastructure Engineer specializing in web performance and security.

Contact

Skills

Core Skills

Zero Trust Security ArchitectureDns PerformanceCloudflare WafCloud SupportTechnical Support

Other Skills

zero trustDNSDNSSECAkamai WAFDomain Name System (DNS)LinuxNetwork TroubleshootingLog AnalysisWeb HostingCloud SecurityWeb PerformanceHigh Performance Web SitesCertificate AuthorityDigital CertificatesSSL Certificates

About

I specialize in internet performance and security engineering at Cloudflare. My work focuses on optimizing end-to-end web delivery and strengthening edge-security layers across global traffic. Core competencies include: • HTTP performance tuning, caching strategy design, and origin optimization • DNS performance + DNSSEC security hardening • Zero Trust security architecture (ZTNA, SWG, RBI, Access policies) • Cloudflare WAF rule evaluation, bot mitigation, and request analysis • TLS/SSL configuration, certificate lifecycle management, and handshake optimization • Deep understanding of the request path — from client → resolver → CDN/edge → origin I enjoy debugging complex network flows, reducing latency at scale, and building secure, high-performance web infrastructures.

Experience

7 yrs 5 mos

Total Experience

2 yrs 3 mos

Average Tenure

6 mos

Current Experience

Cloudflare

Technical Support Engineer

Nov 2025 – Present · 6 mos · India · Hybrid

Cloudflare Product Expertise:
Security & Zero Trust:
Cloudflare WAF (managed rules, anomaly scoring, payload analysis)
Bot Management (JS challenges, behavioral detection, mitigations)
Cloudflare Access (IdP integrations, device posture, application policies)
Gateway (HTTP/S filtering, DNS filtering, SWG policies)
Cloudflare DLP concepts, CASB fundamentals
Performance Features:
Argo Smart Routing, Argo Tiered Caching
Cache Reserve & Cache Rules
Image Resizing, Polish, Mirage
Cloudflare Workers & edge execution fundamentals
DNS & Networking:
DNS zone management, zone apex handling, CNAME flattening
DNSSEC & resolver performance
Load Balancing (steering policies, health checks)
Spectrum basics for TCP/UDP protection
Transport & PKI:
TLS 1.3 behavior, 0-RTT, session resumption
Certificate lifecycle (Universal/Advanced/Custom certs)
mTLS, authenticated origin pulls, HSTS, cipher suite tuning
Platform Architecture:
Understanding how Cloudflare’s edge PoPs handle routing, caching, and security evaluation
Knowledge of request lifecycle inside Cloudflare (Edge → Firewall → Routing → Cache → Workers → Origin)
Familiarity with Cloudflare’s logging/analytics pipeline for traffic insights

zero trustDNSZero Trust security architectureDNS performance

Akamai technologies

2 roles

Cloud Support Engineer

Oct 2021 – Nov 2025 · 4 yrs 1 mo

As a Cloud Support Engineer at Akamai, my responsibilities include working with customers to understand their technical and business needs, and providing technical guidance and solutions to help them effectively use Akamai's products and services. This included troubleshooting issues and providing technical support, as well as working with the sales team to design and implement custom solutions for large enterprise customers.
I also work closely with the product and engineering teams to provide feedback and insights from customers, and to stay up-to-date on the latest product offerings and development initiatives. In this role, | gained a deep understanding of Akamai's product portfolio and the underlying technologies, and I developed strong problem-solving and communication skills. Overall, my experience as a Technical Solutions Engineer at Akamai was challenging and rewarding, and I learned a great deal about the web performance and security industry.
Skills: Linux • Network Troubleshooting • Customer Support • Technical Support • Media services live • Media troubleshooting • Content Distribution Networks • Troubleshooting • Log Analysis

Akamai WAFDomain Name System (DNS)Cloud SupportTechnical Support

Technical Solutions Engineer

Oct 2021 – Nov 2025 · 4 yrs 1 mo

Convergys

Senior Advisor, Tech Support

Jan 2020 – Oct 2021 · 1 yr 9 mos · Gurgaon, India

>> Implementing, Managing, and Maintaining a Microsoft Windows Server Network /Active Directory Infrastructure.
>> Network Trace/Log Analysis (Netmon, Wireshark,Procmon,TSS,SDP).
>> Troubleshooting Authentication issues (NTLM/Kerberos)
>> Troubleshoot Performance issues (CPU Spike , Latency in speed etc)