Feb 2022 – Sep 2023 · 1 yr 7 mos · India · Remote

• About CureMD: CureMD is a 24-year-old global company made up of multiple business units including EHR, Autonomous Billing, Oncology, Public Health, Digital Patient Experience, etc., each with its own objectives and spanning 100s of products and features, individual performance criteria, and profitability requirements. We are in 4 locations with people working remotely and in hybrid models from many different cities. The India office is completely remote with people working from over a dozen cities.
• Span of responsibilities as the GM: My responsibilities in this role span multiple areas of strategy and execution including leadership, people and HR, strategy at both org as well as department level, culture, engagement, budgeting, profitability, and infrastructure. I also directly head the Client Operations functions including Implementation, Customer Success, and Account Management. I also manage the BI function, globally.
• Acting COO for Leap.Health (Digital Patient Experience Suite): As the personal primarily responsible for the execution of this business unit, I work closely with the CEO, VP of Strategy, and other business heads to develop the business strategy for Leap. I also am responsible for facilitating the building of the business unit’s OKRs, building top line metrics, documentation of strategy, planning and alignment at the exec and department heads level, and ensuring we are meeting our revenue targets as a company.

Aug 2019 – Jan 2022 · 2 yrs 5 mos

• As the Head of India Operations and Strategy, I am responsible for building and driving a global strategy for
• India that is aligned with the company goals and every individual department in the US. As the senior most
• leader of our India office, I am responsible for the location’s vision, OKRs, budgeting, infrastructure,
• engagement and culture.
• Achievements:
• India Vision and Strategy, Impact on Bottom Line: Created and implemented a 360-degree vision
• for the Pune office and India location that has given the company exceptional leverage in scale
• and cost especially during 2020 (Covid times). Over the last 8 to 9 years, the Pune/India office has
• been responsible for saving the company more than 350 million USD, a significant amount for an
• org, our size.
• Top Line Impact: In the past 2 years the India Office has evolved to directly impacting the top line
• for the company through projects in Sales, Product, and Automation that impact revenue of ~5
• million USD and counting.
• Culture and Engagement: The India office engagement in the last temperature check was 93%
• compared to a company-wide 77%. Even in a virtual set up, our Diversity and Inclusion
• temperature check score was again 90+ compared to the companywide 74%.
• Automation Strategy: Built, got buy-in for and have in-process an automation strategy for all
• projects sent to India. In the last few years, these projects have been responsible for ~10 million
• USD in cost savings and counting.
• Flexible Resourcing: Ideated and built a flexible resourcing plan providing versatile talent that can
• be ramped up and down with ease as per business needs. This includes freelancers, consultants,
• and FTEs that work 24*7 from home and office.
• Leadership Bench: Built and scaled a world class leadership bench.

Nov 2018 – Aug 2019 · 9 mos

Aug 2017 – Oct 2018 · 1 yr 2 mos

Apr 2016 – Jul 2017 · 1 yr 3 mos

Jul 2012 – Apr 2016 · 3 yrs 9 mos

Apr 2018 – Jun 2023 · 5 yrs 2 mos · Pune Division, Maharashtra, India

Jan 2011 – Oct 2011 · 9 mos

Jun 2009 – Dec 2010 · 1 yr 6 mos · Pune

Jan 2004 – May 2009 · 5 yrs 4 mos · India