L

Lilian Mburu-Ayusa

CEO

Nairobi, Nairobi County, Kenya15 yrs 6 mos experience
Highly Stable

Key Highlights

  • Proven track record in strategic HR leadership.
  • Expert in culture transformation and change management.
  • Skilled in enhancing employee experience and engagement.
Stackforce AI infers this person is a Human Resources leader with expertise in organizational development across diverse industries.

Contact

Skills

Core Skills

Organizational DevelopmentEmployee EngagementEmployee ExperienceHr ManagementEmployee RelationsCustomer Service

Other Skills

Appraisal ReviewBenefits AdministrationBudgetsChange ManagementClient RelationsCoachingCommunicationCompensation & BenefitsCompensation and BenefitsConflict ManagementCulture ChangeCustomer RetentionCustomer SatisfactionDefining RequirementsEmployee Benefits

About

🌟 Elevating Organizational Excellence through Strategic HR Leadership 🌟 As a self-directed & driven CHRO, I bring forth a rich tapestry of accomplishments across diverse industries, with a proven track record in Strategic Leadership, Culture Transformation & Change Management. Over my 15-year journey, with 11 yrs dedicated to HR Generalist roles in Sports & Leisure, Hospitality, Financial Services (Banking & Insurance) & Retail, I've emerged as a trusted strategic partner & advisor equipped with the skills & insights needed to drive organizational success. πŸš€ Key Competencies: Strategic Leadership: Spearheading transformative initiatives that align human capital with organizational goals Culture Transformation & Change Management: Orchestrating cultural shifts & seamlessly navigating organizational change Organizational Development: Crafting & implementing strategies to enhance overall organizational effectiveness Talent Management: Identifying, nurturing, & retaining top talent through strategic initiatives Compensation & Benefits: Designing competitive packages to attract & motivate high-performing teams Labour Laws & Compliance: Ensuring airtight adherence to labor regulations and organizational compliance Employee Relations: Fostering a positive workplace culture & resolving complex employee relations matters Employee Experience & Welfare: Pioneering initiatives to boost employee satisfaction, engagement, & retention πŸ’Ό Notable Achievements: Successfully built HR department structures from the ground up, contributing to organizational efficiency Renowned for championing initiatives that elevate employee experience, engagement, and overall well-being Led culture transformation initiatives resulting in a positive shift in organizational dynamics Established a track record for spotting & developing talent, aiding individuals in realizing their full potential 🌐 Industry Expertise: Sports & Leisure: Navigated the dynamic & competitive landscape of the sports industry Hospitality: Thrived in the fast-paced & service-oriented environment of the hospitality sector Financial Services (Banking & Insurance): Steered HR functions in the highly regulated financial services sector Retail: Adapted strategies to meet the unique challenges of the ever-evolving retail landscape 🀝 Why Choose to Collaborate: I'm driven by passion for making a positive difference in the workplace, coupled with an unwavering commitment to excellence. I've proven ability to lead cultural transformations, navigate complex HR challenges, foster a workplace where talent thrives

Experience

15 yrs 6 mos
Total Experience
2 yrs 8 mos
Average Tenure
2 yrs
Current Experience

Engie energy access (africa)

Head of HR - Kenya

Jun 2024 – Present Β· 2 yrs Β· Nairobi County, Kenya Β· On-site

Furniture palace int (k) ltd

2 roles

Chief Human Resources Officer

Promoted

Jan 2023 – May 2024 Β· 1 yr 4 mos

Human Resources Manager

Jan 2022 – Dec 2022 Β· 11 mos

Wadi degla investments (k) limited

Head of HR

May 2015 – Dec 2021 Β· 6 yrs 7 mos Β· Nairobi

  • I set up the HR department structures to a fully fledged department.
  • I provided strategic leadership in all matters HR in the organization; Recruitment and Selection, Employee Retention, Employee Relations, Performance Management, Labour Relations, Legal Compliance, Payroll, Compensation and Benefits, Organizational Development, Employee Engagement, Workplace Culture, Budgets, Manpower Planning, Training and Development.
Recruitment and SelectionEmployee RetentionEmployee RelationsPerformance ManagementLabour RelationsLegal Compliance+8

Icea lion group

Human Resources Assistant

Aug 2013 – May 2015 Β· 1 yr 9 mos Β· Nairobi

  • I was a champion of creating excellence in employee experience in every stage of the employee life cycle. I offered support to staff in various branches in the organization, with focus on providing front line support for the employees. I provided staff and managers quality information regarding processes, policies, employee benefits. In addition I was actively engaged in leave management & leave liability reports, administration of employee benefits eg medical insurance, WIBA GPA, pension, employee records, HRIS Data management, recruitment, training.
Employee ExperienceEmployee BenefitsHRIS Data ManagementRecruitmentTrainingHR Management

Leisure & travel guide east africa

Human Resources Assistant and Office Administrator

Apr 2012 – Jun 2013 Β· 1 yr 2 mos Β· Parklands

  • I was the go to person for all staff enquiries. I provided the much needed support to line managers in matters HR. Was actively involved in recruitment, training, handling employee grievances, leave management, employee records.
RecruitmentTrainingEmployee GrievancesLeave ManagementEmployee RecordsEmployee Relations+1

Stanbic bank kenya

Customer Consultant

Jul 2010 – Apr 2012 Β· 1 yr 9 mos Β· Nairobi

Customer SatisfactionCustomer RetentionSalesCustomer Service

Education

Walden University

Master’s Degree β€” Msc In Industrial/Organizational Psychology -Leadership Devpt and Coaching

Jan 2023 – Jan 2026

AIHR | Academy to Innovate HR

HR Metrics and Dashboarding (Reporting) Certificate

Jan 2024 – Jan 2024

Institute of Human Resource Management

Higher Diploma in Human Resource Management β€” Human Resources Management/Personnel Administration

Jan 2013 – Jan 2014

University of Nairobi

Bachelor of Arts Degree β€” Sociology & Communication

Jan 2008 – Jan 2012

Stackforce found 100+ more professionals with Organizational Development & Employee Engagement

Explore similar profiles based on matching skills and experience