Mar 2024 – Sep 2025 · 1 yr 6 mos · Lindon, Utah, United States · Remote

• Led Sales Operations and Enablement strategy to align Sales, Marketing, and Expansion around a unified GTM engine. Partnered with executive leadership to drive predictable growth through modernizing systems and governance to support scale.
• Proud to have helped BambooHR grow with precision, clarity, and heart and to have learned from some of the best leaders and humans in the business.

Mar 2023 – Present · 3 yrs 2 mos · Global · Remote

• RevRoom is a trusted space where curious revenue leaders are collaborating on the future of b2b go to market.

Dec 2022 – Jul 2023 · 7 mos · Atlanta, Georgia, United States · Remote

Aug 2021 – Apr 2022 · 8 mos · Boston, Massachusetts, United States · Remote

• Oversight of the global operations team including Enablement, Business Operations, Sales Operations, and GTM Analytics. Worked both FT and as a consultant.

Sep 2019 – Nov 2020 · 1 yr 2 mos · Salt Lake City Metropolitan Area

• Overseeing Operations in this SaaS Medical Technology Company. Collective operates the largest real-time care collaboration network in the United States. Using unique technology, Collective unifies a patient’s entire care team—including hospitals, primary and specialty care, post-acute care, behavioral health providers, community service organizations, and health plans—to collaborate together for the better patient outcomes.

Aug 2019 – Sep 2020 · 1 yr 1 mo · New York, New York, United States

• Collaborated with Product, Marketing, Sales, Executive and Operations teams to help drive growth and position for a transaction. Company was acquired by Medallia in Sept 2020.

Apr 2018 – Aug 2019 · 1 yr 4 mos · San Francisco Bay Area

• Recruited to oversee all operations throughout this rapidly growing software company. Areas of responsibility include Marketing Operations, Sales Operations, Service Operations, Channel Operations, Legal and all activities related to operations and processes that help our organization run effectively, efficiently and in support of business strategies and objectives.

Oct 2017 – Mar 2024 · 6 yrs 5 mos · Global

• Specializing in helping rapidly growing SaaS companies succeed in achieving scalability, efficiency and profitability in a rapidly growing environment. Focused on ensuring consistent systems and processes are in place through the entire revenue cycle. From lead generation to sales to ongoing customer management, having strong operational controls in place is a key component to success. Past engagements have included optimizing sales forecasting, vision transfer and realization from sales through the ongoing customer lifecycle to improve customer retention, creation of product specific discovery question for sales teams, CPQ implementations, business intelligence reporting, maximizing revenue recognition, leadership training, creation of compensation plans the drive retention and results and general advisory roles. I focus heavily on providing actionable, systematic methods proven in the field that achieve productivity, efficiency, and revenue.

Jul 2015 – Oct 2017 · 2 yrs 3 mos · Salt Lake City Metropolitan Area

• Promoted to oversee all of Sales Operations. Responsibilities include Sales Enablement and all business activities and processes that help our sales organization run effectively, efficiently and in support of business strategies and objectives.

Oct 2014 – Jul 2015 · 9 mos · Salt Lake City Metropolitan Area

• Promoted to oversee the Sales Enablement efforts for the Sales division including both Channel and Direct sales teams. Focused on the creation and curriculum development of a Leadership Development program for new and existing leaders, on-boarding and position profiling for all sales positions, and product release training for this leader in Cloud Contact Center solutions.

Jun 2013 – Dec 2014 · 1 yr 6 mos · Salt Lake City Metropolitan Area

• Brought in as a change agent to provide direction and leadership for the Sales Development team. The sales development team strives to capture and create new opportunities for our sales force through having value added conversations with customers looking to gain the business agility the cloud offers. Created, optimized, and documented all processes, rules of engagement, and workflows within Salesforce.com. Created career development pathway for all members of the Sales Development team. Developed and implemented a formal training series for advanced prospecting skills. Rolled out 4DX Strategy execution methodology in order to help align my team with the overarching goals of the organization.

Dec 2012 – Jun 2013 · 6 mos · Salt Lake City Metropolitan Area

• Contracted to join this rapidly growing brand to build out a scalable plan in order to manage their exponential growth. Successfully built out all processes, systems, and methodologies and lead the efforts to source and hire the best leadership talent in the business in a short timeline.

Oct 2011 – Nov 2012 · 1 yr 1 mo · Instagram @whirledtraveling

• Took advantage of an opportunity to travel the world while consulting, spend time volunteering and share my experiences with the world by blogging and providing photo and video documentation of my adventures. Travels have included: China, Bahamas, Croatia, Serbia, Bosnia-Herzegovina, Hungary, France, Montenegro, Greece, Ireland, Sweden, Denmark, Netherlands, Czech Republic, Morocco, Iceland, England, Scotland, South Korea, Japan, Spain, Thailand, India, Lao PDR, Vietnam, Cambodia, Malaysia, Singapore, Indonesia, Australia, and New Zealand.
• Gained international cultural understanding, extremely creative problem solving skills, flexibility, patience and a new level of risk tolerance.
• Volunteer experiences included work at a prosthetics hospital and manufacturer for victims of unexploded cluster bomb explosions left over from the Vietnam War in Lao PDR.
• Participated in several education opportunities including English lessons for a small village in Cambodia, a Maori cultural experience in New Zealand, and rainforest rehabilitation.

Dec 2010 – Oct 2011 · 10 mos · Salt Lake City Metropolitan Area

• Chosen from a competitive group of leaders from within the organization to address an urgent leadership and divisional turn around in a challenged division. Hit the ground running by addressing current personnel issues and concerns after the departure of four senior leaders within a short period of time. After 90 days of assessment and strategic changes I was able to create a proactive plan to turn the team from a stabilizing defensive position to a focus on growth while increasing employee engagement on key staff members. Continued to counsel with all levels of the executives throughout CHG in regards to staffing and recruiting as needed.

Jan 2005 – Dec 2010 · 5 yrs 11 mos

• Promoted to manage the talent acquisition team for the nation's largest privately held healthcare staffing firm. In this role I mentor and coach a staff of six recruiters on sourcing candidates, cold calling, organizational standards, negotiation techniques, etc. I also lead projects to increase the recruiter training offered to hundreds of our Physician Recruiters across all company brands, create a manual for the team to refer to when training, and teaching advanced search methodology to the entire corporate Talent Acquisition team. In addition, I was selected to teach "The CHG Way of Hiring" to all current leaders and executives as well as part of the Leadership Development program.
• · Spearheaded project to develop and train all hiring managers the "CHG Way" hiring process resulting in increased candidate development and scoring to ensure the best employee was selected.
• · Established tracking system to follow-up with and address employee concerns in order to bring them through their first six-month period resulting in increased retention
• · Implemented an advanced tracking system to monitor the Talent Acquisition team's level of success and recognize areas needing development.
• · Developed a manual outlining all procedures frequently used while recruiting for CHG Healthcare.