Luis Castro

CEO

Porto, Portugal28 yrs 4 mos experience

Highly Stable

Key Highlights

Expert in Zoho solutions for business optimization.
Proven track record in customer relationship management.
Strong leadership in strategic business development.

Stackforce AI infers this person is a SaaS expert with a focus on customer relationship management and business development.

Contact

Skills

Core Skills

PresalesCustomer Relationship Management (crm)Strategic LeadershipSales ManagementLeadership

Other Skills

Zoho CRMCustomer LoyaltySalesMarketing StrategyBusiness ConsultingSolution SellingOrganization SkillsStrategic PartnershipsTeamworkCustomer ExperienceConsultingAnalytical SkillsBusiness-to-Business (B2B)Sales OperationsLead Generation

About

My mission is to help businesses grow and optimize their processes and performance with ZOHO, a comprehensive and integrated platform of cloud-based applications. I am passionate about digital transformation and customer experience, and I have been involved in projects in various domains, such as recruitment and selection, service desk, low code development, business intelligence, marketing automation, and email marketing. I work closely with ZOHO, reporting directly to the administration and managing the global business area. I also prospect new business opportunities and maintain long-term relationships with existing clients. I am a result-oriented and resilient leader who is always ready to face new challenges and opportunities.

Experience

28 yrs 4 mos

Total Experience

6 yrs 7 mos

Average Tenure

1 yr 9 mos

Current Experience

Zoho

Senior Presales Engineer

Aug 2024 – Present · 1 yr 9 mos · Porto, Portugal · Remote

As a Zoho Presales Engineer, I work closely with sales teams to tailor Zoho’s suite of products to meet the unique needs of each client. My role involves understanding client requirements, demonstrating how Zoho solutions—such as Zoho CRM, Zoho One, and other business applications—can drive their business success. I create customized demos, provide technical insights, and address any technical questions, ensuring that our solutions are perfectly aligned with the client’s goals. My expertise bridges the gap between Zoho’s offerings and customer needs, contributing to successful sales outcomes and long-term customer satisfaction.

PresalesZoho CRMCustomer Relationship Management (CRM)

Loba.cx

3 roles

International Business Development of Zoho Technologies @ LOBA

Jan 2024 – Jul 2024 · 6 mos

Customer Relationship Management (CRM)Zoho CRM

Director da Área de Negócio ZOHO🥇 na LOBA.cx

Promoted

Jan 2017 – Dec 2023 · 6 yrs 11 mos

Sou responsável pela gestão global da área de negócio e pelo relacionamento com a ZOHO, reportando directamente à Administração.

Strategic LeadershipCustomer Loyalty

Account Manager at LOBA.cx

Jan 2016 – Dec 2016 · 11 mos

Fui responsável pela gestão de contas de clientes de média/grande dimensão e em paralelo, faço prospecção de new business em clientes de igual dimensão.
Devido ao acumular de mais de 18 anos de experiência, estou habilitado para gerir clientes nas áreas da comunicação online e offline, marketing digital e soluções web e mobile.

SalesSales Management