Mahesh Babu Bitra

CTO

Hyderabad, Telangana, India18 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 17+ years of diverse IT experience.
  • Expert in Cloud & DevOps transformations.
  • Proven leadership in global IT operations.
Stackforce AI infers this person is a Cloud Infrastructure and DevOps expert with extensive experience in enterprise IT operations.

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Skills

Core Skills

Cloud & DevopsIt OperationsEnterprise Monitoring

Other Skills

AWSAWS CloudFormationActive DirectoryAgileAmazon CloudFrontAmazon CloudWatchAmazon EC2Amazon Relational Database Service (RDS)Amazon S3Amazon VPCAnsibleChange ManagementCitrixCitrix XenAppCloud Computing

About

I am a results-driven IT professional with 17+ years of diverse experience across Cloud & DevOps, IT service delivery, operations, and security. Passionate about architecting scalable, secure, and resilient enterprise environments, I specialize in leading end-to-end technology transformations that align with business goals. My core expertise spans: • Cloud & DevOps: AWS, GCP, Kubernetes, Docker, CI/CD pipelines, configuration management (Terraform, Ansible, CFN). • IT Operations: Managing systems & applications support, global NOC, and production environments with 24/7 uptime. • Enterprise Monitoring: Designing and implementing robust observability using CloudWatch, Dynatrace, Splunk, ELK, Prometheus. • IT Security & Compliance: Driving endpoint & data security, IT audits, compliance frameworks, and remediation strategies. • ITSM Leadership: Overseeing incident, change, problem management, CMDB, and service reporting. Certified across AWS, GCP, Azure, VMware, Microsoft, Cisco, and ITIL, I bring a strong foundation in multi-cloud architectures, infrastructure automation, and governance. My background includes: ✅ Migrating enterprise workloads from on-premises to AWS and GCP. ✅ Implementing secure, high-availability networks and IAM frameworks. ✅ Building enterprise-grade monitoring, alerting, and capacity planning solutions. ✅ Leading technical teams, mentoring engineers, and managing complex global programs. With a blend of hands-on technical depth and strategic leadership, I thrive on solving complex challenges, optimizing performance, and enabling organizations to scale with confidence. Always open to connecting on opportunities to drive impactful cloud & DevOps initiatives — especially in globally distributed, remote-first teams. Let’s connect and explore how I can help accelerate your technology goals!

Experience

18 yrs
Total Experience
4 yrs 6 mos
Average Tenure
6 yrs 6 mos
Current Experience

Ibm

Enterprise Principal Architect – Cloud & DevOps

Dec 2019Present · 6 yrs 6 mos · Bengaluru, Karnataka, India

  • Manage Cloud platforms - AWS & GCP
  • DevOps Automation - Ansible, Jenkins, Terraform, Lambda, CloudFormation, Python, JSON, YAML
  • Responsible for overall IT Infrastructure and Operations function
  • IT strategy and roadmap development
  • IT Program and portfolio management
  • Providing IT operations support for enterprise business applications
  • Enterprise monitoring and serviceability
  • Data Analytics and Visualization
  • IT Service management platform (ServiceNow)
  • Vendor Management
  • Team and talent development
  • Provide 24/7 Operational support for IT Infrastructure (Network, Servers, Middleware, Citrix, VMWare) and applications (GE Centricity, Salesforce, SAP, Office 365, Kronos)
  • Prioritize tasks & drive projects to completion
  • Collaborate with other IT / Business units across client environments (America, Europe, Asia)
  • Work with Senior Leadership to implement organization's vision, mission and strategy
AWSGCPAnsibleJenkinsTerraformCloudFormation+9

Cognizant

Infra Team Lead and Cloud Infra Operations

Aug 2015Dec 2019 · 4 yrs 4 mos · Hyderabad, Telangana, India

  • Implementation of Cloud platforms - AWS & GCP
  • On-premises to Cloud Migration - Offline and Online
  • Responsible for overall IT Infrastructure and Operations function
  • Vendor and Contract Management - maintaining SLAs & KPIs
  • Site Reliability and Customer support - Ensure IT systems availability and performance
  • Ensure project and program delivery
  • Drive DevOps and Agile culture
  • Providing IT operations support for enterprise business applications
  • Enterprise monitoring and serviceability
  • Drive NextGen IT initiatives:
  • Agile and DevOps - Build DevOps capabilities and drive adoption within the organization
  • Automation: Test Automation and RPA (Robotic Process Automation)
  • Cloud Adoption: AWS, Azure and Google Cloud - leverage SaaS/PaaS solutions as best fit for business
  • Servers, Network and Application Monitoring - provide proactive monitoring, alerting, auto-ticketing and capacity metrics for trending & forecasting
AWSGCPAgileDevOpsVendor ManagementSite Reliability+3

Accenture

IT Operations Senior Analyst

Apr 2012Aug 2015 · 3 yrs 4 mos · Kolkata Area, India

  • Create roadmap, strategy and architectural design for enterprise monitoring tools
  • Managing enterprise monitoring toolsets, providing end to end monitoring, alerting, reporting and capacity planning across the IT infrastructure.
  • Supporting vRealize Operations (vROPS), VMWare infrastructure and enterprise wide virtualization initiatives
  • Systems Administration and Support - Windows, exchange, Linux, Citrix
  • VMware vCenter DataCenter, ESXi, vCops
  • Update/Upgrade of the Virtualization Platform
  • Worked on ITSM initiatives: CMDB, Asset, Incident, Problem and Change management in Service-now
  • Regular Monthly MS Patches/Hotfixes
  • Administration of systems management and monitoring tools
  • Involved in DataCenter move project
  • Document standard operating procedures and provide solutions
  • Worked with IT stakeholders globally, and provided solutions for their testing and monitoring needs
  • Architected "Performance monitoring, capacity planning and SLA reporting" solutions.
  • Evaluate, recommend and implement new technologies.
Enterprise MonitoringvRealize OperationsWindowsLinuxCitrixITSM+1

Harsco corporation

Wintel System Administrator

Jun 2008Apr 2012 · 3 yrs 10 mos · Hyderabad Area, India

  • Systems Administration and Support - Windows, exchange, Linux, Citrix
  • VMware vCenter DataCenter, ESXi, vCops
  • Update/Upgrade of the Virtualization Platform
  • Regular Monthly MS Patches/Hotfixes
  • Administration of systems management and monitoring tools
  • Involved in DataCenter move project
  • Document standard operating procedures and provide solutions
  • Worked with IT stakeholders globally, and provided solutions for their testing and monitoring needs
  • Architected "Performance monitoring, capacity planning and SLA reporting" solutions.
  • Evaluate, recommend and implement new technologies.
WindowsLinuxCitrixVMwareDataCenter ManagementIT Operations

Education

Acharya Nagarjuna University

Bachelor's Degree — Computers

Jan 2005Jan 2008

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