Aug 2023 – Present · 2 yrs 10 mos

• Strategic Opportunity Integration: Proactively identifying suitable openings for business growth/strategic partnerships. Working closely with stakeholders to understand potential project collaborations. Continuously translating their needs into actionable briefs for design/development teams.
• Business Relationship Management: Cultivating/nurturing strong business relationships with key stakeholders/partners. Maintaining up-to-date understanding of industry trends to inform/enhance ties. Aligning UI/UX solutions with clients' evolving business goals & providing ongoing insights/recommendations.
• Project Management: Continuously developing/maintaining project plans/timelines. Overseeing end-to-end project delivery, ensuring timeline adherence & quality standards. Addressing/promptly resolving ongoing issues/client feedback. Collaborating with cross-functional teams for successful project execution.
• Team Collaboration: Continuously fostering collaborative work culture, ensuring seamless workflows by providing consistent leadership/guidance to project teams. Collaborating cross-functionally to ensure business processes alignment with strategic goals.
• Process Management: Leading/overseeing comprehensive business processes for optimization, while establishing/maintaining KPIs to measure process effectiveness/efficiency. Continuously evaluating & improving existing processes for enhanced productivity. Implementing innovative solutions streamlining operations.
• Performance Management: Responsible for upskilling, learning & development of employees for their fast track career growth within/beyond the organization. Conducting confidential performance assessments. Processing appraisals, PIPs and implementing 360* feedback.
• Processing Employee Handovers/Exit Formalities: Ensuring smooth transition of responsibilities & knowledge transfer. Overseeing exit procedures, conducting exit interviews & collaborating with cross-functional teams to minimize operational disruption.

Apr 2022 – Jul 2023 · 1 yr 3 mos

• Setting-up/Managing the HR functions: Designing employee policies/handbooks/SOPs & ensuring implementation post launch/training. Leading/facilitating change management strategies to ensure seamless transition during org. transformation cycles.
• Strategic Workforce/Succession Planning: Creating pipeline for high attrition roles, simultaneously identifying areas of development/motivation for existing workforce.
• Employer Branding & Business Partnering: Promoting the company & it's culture internally/externally (on socials/job portals). Establishing connect with top Design Institutes/B-Schools. Interacting with stakeholders for clear briefing on open positions/partnering in resourcing initiatives to incorporate market best practices.
• End to End Recruitment: Attracting right talent across bands by building a healthy channel mix (social media, employee referrals, etc.) focusing cost optimization/minimizing lead time.
• Designing Assessment Centres: Ensuring applicant qualification match, cultural fit & compatibility for different roles (studying world's leading orgs. within & beyond IT sector).
• Compensation Negotiation & On-boarding: Drafting & finalizing offer letters & handling joining formalities (including induction & orientation).
• Strategizing Retention Measures: Aligning company values with complete life-cycle of employees. Conducting regular assessment of market trends/employee preferences to tailor reward policies/recognition programs/incentive initiatives. Monitoring program effectiveness through metrics/ feedback.
• HR operations: Managing employee payroll, benefits administration, leave roaster, personnel/employment records, & HRIS maintenance. Ensuring compliance with regulatory requirements.
• Employee Relations & Engagement: Organizing/managing employee get-togethers/events/offsites. Developing/communicating grievance policies, fostering transparent/supportive workplace environment, demonstrated by effective conflict resolution to address issues promptly.