Maitrayee Bhattacharya

Operations Associate

Kolkata, West Bengal, India18 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in HR management and teaching.
  • Strong communication and teamwork skills.
  • Experienced in office administration and customer service.
Stackforce AI infers this person is a versatile professional with expertise in HR management and education.

Contact

Skills

Core Skills

Human Resource ManagementOffice AdministrationTeachingCustomer ServiceSales Coordination

Other Skills

Teacher TrainingHuman Resource PlanningHuman Resource DevelopmentExperience in retail customer serviceExperience in invoice customer careSkilled in handling and resolving back office issues and HR issuesTeaching experienceTeamworkCommunicationSupervisory SkillsTrainingInduction ProgramFollowing UpMicrosoft PowerPointProblem Solving

About

• Friendly, outgoing and responsive personality • Enthusiastic, conscientious and hardworking • Confident to deliver high quality care and customer service. • Willingness to learn and network with people. • Ready to assume new challenges and to meet the demands and deadlines • Recognized for thoroughness and commitment to quality and teamwork • Good communication skills • Ability to work independently and in teams • Ability to work with limited supervision. • Ability to work as an effective team member.

Experience

18 yrs 8 mos
Total Experience
1 yr 10 mos
Average Tenure
3 yrs 4 mos
Current Experience

Bbc international school

Secondary English Teacher

Feb 2023Present · 3 yrs 4 mos · India · Remote

Isha eletromer

HR Manager

Mar 2018Jan 2023 · 4 yrs 10 mos · Kolkata, West Bengal, India

  • Maintaining office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing and maintaining filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Maintaining office staff by recruiting, selecting, orienting, and training employees.
  • Exploring and obtaining requirements of services across the industries through people networking and then scheduling and assigning employees; following up on work results.
Teacher TrainingOffice AdministrationHuman Resource PlanningHuman Resource DevelopmentHuman Resource Management

Metopoliton school

English Teacher

Nov 2017Feb 2018 · 3 mos · Gorakhpur, Uttar Pradesh, India

  • Teaching students English, History and Geography from standard 3 to 8
  • Preparing students for examination
  • Making question papers and marking answer scripts
  • Ensuring that students gain the knowledge and skills they require to become effective learners
  • Collaborating in the development of school plans, policies, and programs;
  • Meeting the high standards of professional and ethical behaviour required by the School, the public, parents and the profession itself;
  • Performing my duties efficiently and effectively and with honesty, integrity and fairness at all time.
Teacher TrainingTeaching

Kanko hill school

Vice Principal

Jun 2016Jun 2017 · 1 yr · Dhanbad Area, India

  • Teaching classes 8 to 10 and performing all the administrative work
Teacher TrainingTeaching

Dunes academy

HR Manager

Feb 2016Jun 2016 · 4 mos · Jodhpur Area, India

Teacher TrainingHuman Resource Management

Jrm security services

Office Manager

Dec 2011Nov 2015 · 3 yrs 11 mos · Kolkata Area, India

  • Maintaining office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing and maintaining filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Maintaining office staff by recruiting, selecting, orienting, and training employees.
  • Exploring and obtaining requirements of services across the industries through people networking and then scheduling and assigning employees; following up on work results.
Teacher TrainingOffice AdministrationHuman Resource Management

Ibm global services

Customer Service Representative

Feb 2011Oct 2011 · 8 mos · Kolkata Area, India

  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Attracting potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintaining customer records by updating account information.
  • Recommending potential products or services to management by collecting customer information and analyzing customer needs.
  • Preparing product or service reports by collecting and analyzing customer information.
  • Contributing to team effort by accomplishing related results as needed.
Teacher TrainingCustomer Service

Kb sales limited

Sales Coordinator

Sep 2008Jan 2011 · 2 yrs 4 mos · Kolkata Area, India

  • Assisting the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
  • Preparing and then following up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
  • Responding efficiently to any online or telephone queries in a calm and friendly manner.
  • Liaising between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
  • Working closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
Teacher TrainingSales Coordination

Amar nijare english medium school

Teacher

Sep 2007Aug 2008 · 11 mos · Kolkata Area, India

  • Teaching students English, History and Geography from standard 3 to 8
  • Preparing students for examination
  • Making question papers and marking answer scripts
  • Ensuring that students gain the knowledge and skills they require to become effective learners
  • Collaborating in the development of school plans, policies, and programs;
  • Meeting the high standards of professional and ethical behaviour required by the School, the public, parents and the profession itself;
  • Performing my duties efficiently and effectively and with honesty, integrity and fairness at all times;
Teacher TrainingTeaching

Gyan bharati english medium school

Teacher

Jul 2006Aug 2007 · 1 yr 1 mo · Kolkata Area, India

  • Teaching students English, History and Geography from standard 3 to 8
  • Preparing students for examination
  • Making question papers and marking answer scripts
  • Ensuring that students gain the knowledge and skills they require to become effective learners
  • Collaborating in the development of school plans, policies, and programs;
  • Meeting the high standards of professional and ethical behaviour required by the School, the public, parents and the profession itself;
  • Performing my duties efficiently and effectively and with honesty, integrity and fairness at all times;
Teacher TrainingTeaching

Education

Netaji Subhas Open University

Master’s Degree — Public Administration

Jan 2015Jan 2017

Symbiosis Centre for Management Studies- Pune

diploma in human resources management

Jan 2011Jan 2013

Indira Gandhi National Open University

Master’s Degree — ENGLISH

Jan 2006Jan 2008

MONTESSORI TRAINING CENTER

TRAINING IN TEACHING PRIMARY AND PRE PRIMARY

Jan 2005Jan 2006

University of Calcutta

Bachelor’s Degree — B.A

Jan 2002Jan 2005

KALYANI CENTRAL MODEL SCHOOL

High School — CLASS 12

Jan 2000Jan 2002

calcutta girls high school

CLASS 10

Jan 1989Jan 2000

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