Jan 2022 – Nov 2022 · 10 mos · India · Remote

• Engaged and built a diverse candidate recruitment pool, tapping into a wide variety of channels and sources such as recruitment agencies, LinkedIn, CRM systems, Indeed, professional networks, and Foundit to attract high-caliber candidates for a broad range of roles.
• Created employment-related correspondence, including but not limited to offer letters, visa documentation, contract revisions, and pre-employment checks, and coordinated with the people operations team to resolve queries.
• Created hiring trackers to track recruitment days, candidate details, hiring metrics, and training programs across the EU region by liaising with the HR operations manager to plan and organize the recruiting and hiring needs.
• Managed all aspects of Employee Lifecycle, including sourcing, screening, scheduling interviews, onboarding, and issuing training contract letters in a workable platform for Open View Tech to recruit 30+ technical and non-technical employees.
• Looked after payrolls and various admin activities such as supporting performance and leave management.
• Worked on employee relation-related issues. Also, support manager with application and follow-up of benefits.
• Created and managed a strong pipeline of more than 50 potential prospects, data management through internal and external sources such as Cold calling, Data Mining, Salesforce, Sales Navigator, Outreach, Lusha, Booleans, and significant referrals.
• Assist staff members with a range of HR-related matters, including paid time off and leave policies, and address any concerns that may emerge.
• Responsibility for employee benefits management such as wellness programs, pension, healthcare, etc.
• Support the implementation of HR initiatives centered on wellness, inclusion & diversity, and employee engagement.

Apr 2021 – Jan 2022 · 9 mos · United States · Remote

• Drafted and updated 10 non-technical job descriptions per week on the website and LinkedIn, conducted interviews, and facilitated hiring discussions with interviewers and hiring managers after screening the potential candidates.
• Assisted GAO Tek senior management in running probation performance reviews and monthly reports, provided a timely reminder of due dates, and conducted follow-up meetings with the line manager on recruitment outcomes.
• Performed activities such as organizing work, delegating tasks, reporting progress to stakeholders, overseeing progress towards the goal, providing guidance & support, coaching team to improve skills set, and resolving queries.
• Collaborated with HR colleagues to develop strategies, plans, and procedures to source talent and attended career fairs to attract diverse talent.
• Monitor and track recruitment metrics including time to fill, cost per hire, and source effectiveness.
• Provided advice and support to both line managers and staff in line with Internal and Statutory policies, sops, and HR best practices in the recruitment and selection process and solved complex Human Resources issues. Also conducted exit interviews.

Jan 2020 – Apr 2021 · 1 yr 3 mos · India · On-site

• Utilized SME knowledge both within the department and external parties to improve Concept’s existing processes and systems to support human resources management, HR operations, and administration activities.
• Developed the HR policies and ensured the compliance was set and contributed something in team building activity as well to build rapport across the board to enhance overall organizational capability and performance.
• Performed general administration tasks, managed employees' leaves, and worked with payroll administration.
• Prepared all HR documents such as employment contracts, and employee handbook and worked on candidate assessment, provided feedback on interview process, etc.
• Create regular rosters for employees. Also maintain the reports (daily and weekly) for management of leaves, payroll, overtime, etc.
• Communicated with managers and employees regularly to provide HR support and establish rapport, gauge morale issues, and proactively address HR needs to improve retention and reduce attrition.
• Develop a good impression on candidates and nurture that relationship while making the hiring process enjoyable.
• Oversee HR KPIs like retention, absence, and engagement while leading focused HR actions based on employee satisfaction surveys.