MALTI LAKHANI

Founder

Vadodara, Gujarat, India11 yrs experience

Key Highlights

  • Founder and CEO with 30 years of training experience.
  • Expert in corporate training across diverse industries.
  • Strong focus on business development and customer relationships.
Stackforce AI infers this person is a Corporate Training and Development expert with extensive experience in B2B environments.

Contact

LinkedIn

Skills

Core Skills

Business DevelopmentLeadershipCorporate TrainingTraining DeliveryBusiness LeadershipCustomer Service Management

Other Skills

Account ManagementBusiness PlanningBusiness StrategyChange ManagementChannel PartnersCoachingCommunicationCross-Cultural Communication SkillsCulture ChangeCurriculum DevelopmentCustomer Relationship Management (CRM)Customer ServiceDiversity, Equality, and Inclusion (DEI)Employee EngagementEmployee Learning & Development

About

Leading Kaizen Institute of Training Excellence as Founder & CEO, my journey of over ten years and in total 30 years, has been anchored in delivering specialized corporate training. Our team's expertise in key account management has enabled us to craft tailored training programs that resonate strongly with industry leaders. The core of our mission lies in fostering transformative experiences that blend professional growth with personal satisfaction. With a focus on new business development and customer relationship management, we have nurtured enduring partnerships and propelled corporate training to new frontiers.

Experience

11 yrs
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Kaizen institute of training excellence

Founder & CEO

Apr 2015 – Present · 11 yrs 2 mos · India · On-site

Customer ServiceTeam ManagementExecutive CoachingBusiness DevelopmentOrganizational CulturePeople Management+37

Kaizen institute of training excellence / entrepreneurcafe / ivynext

Founder & CEO

Apr 2011 – May 2024 · 13 yrs 1 mo · India

  • Training for Corporates, Aviation, Hospitality, Travel and Tourism, Retail, Event, Automobile, Pharma, Hospitals, Energy and many more industries. Some of Precious and Valuable Names where Trainings have been imparted are : Honda Scooters, Reliance Ltd., IIDGR, National Academy of Customs, Indirect Taxes, Naroctics & RTI, Raymonds, Metro Shoes, Alkem Laboratories, Express Group of Hotels, Welcome ITC, Zydus Hospira Oncology Pvt. Ltd., Centrals. Killer Jeans, Andhra Govt., FICCI, Maharastra Govt., and so on..
Team ManagementExecutive CoachingBusiness DevelopmentOrganizational CulturePeople ManagementTrain the Trainer+36

Aptech

Regional Head

Apr 2010 – Mar 2011 · 11 mos · Vadodara Area, India

CommunicationTraining DeliveryTime ManagementTeamworkInterviewingCustomer Service Management+6

N-power (aptech ltd)

Branch Head

Mar 2008 – Apr 2010 · 2 yrs 1 mo

  • Established N-Power as a Brand.... Making it a profit centre...
CommunicationTime ManagementTeamworkInterviewingCustomer Service ManagementInterpersonal Skills+2

Frankfinn institute of air hostess academy

Branch Manager

Jan 2007 – Jan 2008 · 1 yr

CommunicationCross-Cultural Communication SkillsTime ManagementTeamworkInterviewingCustomer Service Management+4

Icfai

BRANCH HEAD

Jan 2003 – Jan 2007 · 4 yrs

  • Over shot the ceiling of targets month on month... A complete transformation... A blissful journey...
CommunicationTraining DeliveryTime ManagementTeamworkInterviewingCustomer Service Management+4

Tata infotech

Branch Manager

Jan 2000 – Jan 2003 · 3 yrs

InterviewingStrategic Thinking

Education

Rutgers

Train the Trainer Certification — Workforce Development and Training

Jan 2014 – Jan 2014

MBA

Master of Business Administration (MBA) — Marketing Management

Jan 1995 – Jan 1997

Basil High School, Baroda

12th — Commerce

Jan 1978 – Jan 1986

IOSH

Managing Safely — Occupational Safety and Health Technology/Technician

IOSH

Managing Safely

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