Manish Saraf

Product Manager

Bengaluru, Karnataka, India12 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Over 13 years of experience in product leadership.
Expert in AI-driven commerce and customer experience.
Mentors aspiring product leaders and founders.

Stackforce AI infers this person is a Product Leader in E-commerce and Mobility sectors with a strong focus on AI-driven solutions.

Contact

Skills

Core Skills

Product StrategyAi-driven Product DevelopmentProduct ManagementBusiness StrategyProduct DevelopmentE-commerceOperations ManagementBusiness AnalysisData AnalysisBusiness Development

Other Skills

AI-driven capabilityAgile MethodologiesAnalytical SkillsAnalyticsBusiness & P&L OwnershipBusiness AnalyticsBusiness PlanningBusiness ProcessCross-functional Team LeadershipDesign ThinkingFinTechGTM planningLeadershipMarket ResearchMarketing Strategy

About

Product leader with 13+ years of experience building and scaling consumer and commerce platforms, with a focus on high-impact, decision-heavy problems across mobility and ecommerce. - Currently working on AI-driven commerce products, focused on improving customer experience and decision quality in trust-critical, high-uncertainty scenarios. - Operate at the intersection of product strategy, applied AI, and business outcomes, with an emphasis on building capabilities that scale and endure. - Experience spans 0→1 product creation and large-scale platform evolution, with ownership across product vision, experimentation, and P&L-level outcomes. - Enjoy mentoring product leaders and founders and sharing practical perspectives on applying AI thoughtfully and responsibly. - Share perspectives on product and AI with a community of 20k+ professionals on LinkedIn. Open to thoughtful conversations around product strategy, applied AI, and mentoring founders and product leaders.

Experience

12 yrs 10 mos

Total Experience

2 yrs 1 mo

Average Tenure

4 yrs

Current Experience

Walmart global tech india

Staff Product Manager

Jun 2022 – Present · 4 yrs · Bengaluru, Karnataka, India

Own Smart Substitution, an AI-driven capability improving order reliability under inventory uncertainty.
Set product vision and strategy across engineering, data science, design, and operations.
Established experimentation and quality guardrails to improve relevance and customer trust.
Scaled substitutions from a fallback feature into a reusable platform capability.
Led personalized discovery and badging initiatives to improve clarity and relevance in the customer journey.
Partnered with personalization and marketplace teams to integrate marketplace signals into ranking.

AI-driven capabilityproduct visionexperimentationcustomer trustProduct StrategyAI-driven Product Development

Blackhawk network india

Senior Product Manager

Jul 2020 – Jun 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India

Led product strategy for enterprise-scale commerce platforms serving large retail clients.
Drove roadmap decisions balancing client needs, platform scalability, and long-term sustainability.
Used experimentation and customer insights to improve conversion and product usability.
Mentored junior PMs and influenced broader product direction.

product strategyroadmap decisionsexperimentationcustomer insightsProduct ManagementBusiness Strategy

Bounce

Senior Manager Product Strategy

Sep 2019 – Jun 2020 · 9 mos · Greater Bengaluru Area

Built Bounce Hitch, a 0→1 social mobility product, from concept to launch.
Owned product strategy, roadmap, and GTM planning for a new line of business.
Partnered across marketing and operations to validate demand and scale adoption.

product strategyroadmapGTM planningdemand validationProduct StrategyProduct Development

Ola (ani technologies pvt. ltd)

6 roles

Senior Product Manager | Trust and Safety

Mar 2019 – Sep 2019 · 6 mos

Led trust, fraud prevention, and delivery reliability initiatives across high-volume food and mobility platforms.
Partnered with engineering, operations, and analytics teams to improve platform integrity and customer experience.
Shipped platform features that reduced friction across ordering and fulfillment flows.

trust initiativesfraud preventiondelivery reliabilityProduct ManagementBusiness Strategy

Product Manager | Foodpanda

Jan 2018 – Mar 2019 · 1 yr 2 mos

Worked on core ordering and fulfillment experiences within Ola’s food platform ecosystem.
Focused on improving end-to-end customer experience across discovery, ordering, and delivery touchpoints.

ordering experiencesfulfillment experiencesProduct ManagementE-commerce

Product & Strategy Manager — CEO’s Office (Ola Pedal)

Promoted

Apr 2017 – Feb 2018 · 10 mos

Built India’s first dockless bike-sharing platform, defining core product architecture and operating models.
Worked closely with leadership on strategy, experimentation, and scale-up decisions.

dockless bike-sharingproduct architectureoperating modelsProduct StrategyProduct Development

Program Manager | Ola Auto

Dec 2015 – Dec 2016 · 1 yr

- Supported platform and operations initiatives across supply-side systems.

Supply Head Product and Operations | Ola Auto

Promoted

Mar 2015 – Sep 2017 · 2 yrs 6 mos

Owned supply-side product and business operations across 71 Indian cities with more than a million transactions a week, within 3 years since inception.
Led platform and process improvements to improve efficiency, reliability, and unit economics.

supply-side productbusiness operationsProduct ManagementOperations Management

Senior Business Analyst | Ola Auto

Mar 2015 – Nov 2015 · 8 mos

- Worked on analytics and operational insights to support early-stage scaling decisions.

Zs associates

Business Analytics Associate | Pharma Analytics

Apr 2014 – Mar 2015 · 11 mos · Pune/Pimpri-Chinchwad Area

Part of the Sales Force Strategy team supporting one of the world’s largest independent biotechnology firms.
Worked on go-to-market, sales effectiveness, and market research initiatives.
Built a strong foundation in data-driven decision-making and business problem-solving.

analyticsoperational insightsBusiness AnalysisData Analysis

Mu sigma

Data Scientist | Retail Analytics

Jun 2013 – Mar 2014 · 9 mos · Bengaluru Area, India

Worked with the pricing and promotion strategy team of a large U.S.-based electronics retailer with global presence.
Supported analytics-driven decisions across pricing, promotions, and inventory planning.
Developed early expertise in problem structuring, data analysis, and business insight generation.

go-to-marketsales effectivenessmarket researchBusiness AnalysisBusiness Development