M

Manish Sharma

Product Manager

Bengaluru, Karnataka, India10 yrs 8 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in driving product growth in fintech.
  • Expert in data-driven personalization and lifecycle strategies.
  • Skilled in building ML-driven features and funnel optimization.
Stackforce AI infers this person is a Fintech Product Manager with expertise in data analytics and user engagement strategies.

Contact

Skills

Core Skills

Product StrategyProduct DevelopmentStakeholder ManagementProduct MarketingBusiness MetricsProduct AnalyticsA/b TestingE-commerceBusiness AnalyticsData Analytics

Other Skills

API TestingAgile MethodologiesAnalytical SkillsAnalyticsApplication Programming Interfaces (API)Big DataBusiness InsightsCC++ConsultingCorporate FinanceCross-functional CollaborationsCross-functional InitiativesCustomer ResearchData Analysis

About

Product Manager with 6 years of experience in fintech, e-commerce, and analytics. Skilled at driving activation, engagement, and retention through data-driven personalization, lifecycle strategies, and modular UX flows. Experienced in building ML-driven features, funnel optimization, and consumer-first journeys that balance business outcomes with user delight.

Experience

10 yrs 8 mos
Total Experience
1 yr 10 mos
Average Tenure
3 yrs 4 mos
Current Experience

Payu

2 roles

Associate Product Manager

Oct 2023Present · 2 yrs 8 mos · Bengaluru, Karnataka, India

  • Spearheaded product feature ideation & rollout, monitored market responses, and optimized strategies for sustained product growth.
  • Repayments & Collections POD Aug 2024 – Present
  • ● Increased portfolio NACH Active Rate & Overall Repayment Rate via setting up UPI & Aadhaar autopay by 13%.
  • ● Integrated & drove adoption of a new Collection Management System, boosting resolution ~25% for 30+ day delinquent customers.
  • ● Developed Gen-AI tools for digital settlement (improved recoveries) and call quality scorecards (boosted collection efficiency).
  • ●Implemented a consent management system for capturing PG data , improving compliance for PayU, impacting millions of users.
  • Growth : Repeat, DM, Organic POD Oct 2023 - Aug 2024
  • ● Step Up in Repeat: Implemented credit line step-up via income verification, adding ₹3Cr in monthly disbursals.
  • ● Bscore Model Refresh: Updated behavioral model to incorporate user’s bureau features resulting in a risk reduction by 30%.
  • ● Increased the repeat channel ATS by ~15% by launching an improved income scaling feature using EPFO & SMS data.
  • ● Improved Income Verification Workflow: Delivered a ~10% success rate increase, a 7% uplift in the IV funnel and uncovered a
  • 5.5 crore annual cost-saving by optimizing account aggregator as default IV option and error management.
  • ● Risk based Pricing:Utilised pricing as a catalyst across various risk segments, boosting conversion by 10% and reducing risk.
GatewayPaymentsNew Product RolloutRequirements GatheringProduct LaunchStakeholder Management+34

Senior Product Analyst

Jan 2023Sep 2023 · 8 mos · Bengaluru, Karnataka, India

  • Prioritized and implemented product roadmap items , conducted impactful post-go-live analyses, designed and executed A/B tests.
  • ● Achieved a 20% uplift in Loan Plan Selection through a successful interest rate cut banner experiment improving user engagement.
  • ● Established a 55% cut-off for Hyperverge Face-Match API & streamlined CKYC, reducing fraud & improving validation by 87%.
  • ● Reduced pre-approval TAT ~15.5hr & increased Credit Approval to Disbursal % ~22.5% with fast-track queues for user cohorts.
  • ● Enhanced insurance opt-in by 30% through RCA, also developed a reference dashboard with 94% submission, 95% verification.
  • ● Revamped Clevertap events for accurate app analytics and cost savings, achieving 80% data dictionary adoption in 3 months.
GatewayPaymentsRequirements GatheringProduct LaunchStakeholder ManagementBusiness Metrics+28

Udaan.com

Product Analyst L2

Feb 2022Dec 2022 · 10 mos · Bengaluru, Karnataka, India

  • Technology and Products
  • B2B Post Order
  • ● Increased buyer experience by 26% by setting up metrics for measuring product/functional performance and tracking its
  • improvement.
  • ● Reduced return processing time by 20% through various interventions in approval, refund, pickup process.
  • ● Revamped return creation process and reduced creation time by 18% along with reducing various other buyer pain points
  • while creating return.
  • ● Decreased Udaan Hit by 50% in JAS Quarter by rectifying wrong approvals, flagging accuracy in fraudulent buyers and
  • identifying gaps in auto-approval process.
  • ● Designed and measured impact of various A/B and pre/post experiments related to returns cluster, analyzed results and helped
  • in course correction.
  • ● Independently owned main data and analytical views including the improvement of data hygiene.
  • ● Introduced and established new metrics in returns like R2C, Happiness Score, good returns and magic returns.
  • ● Built dashboard for L0/L1 metrics within B2B Post-Order cluster and tracked them to org wise financial,CVP and business metrics.
Requirements GatheringStakeholder ManagementBusiness MetricsPerformance MetricsAnalyticsBusiness Insights+20

Evalueserve

Senior Business Analyst

May 2021Feb 2022 · 9 mos · Gurugram, Haryana, India

  • Customer Insights-Data Analytics
  • ● End to end execution of forecasting projects including client and stakeholder engagement,input gathering
  • and forecasting model building in VBA and advanced excel for a new product.
  • ● Worked extensively on unstructured data to clean and harmonize for exploratory data analysis to get
  • actionable insights
Stakeholder ManagementBusiness MetricsAnalyticsBusiness InsightsProduct MarketingAnalytical Skills+8

Iqvia

Analyst

Jul 2019May 2021 · 1 yr 10 mos · Bangalore

  • Forecasting and Modelling Analytics
  • ●Build dynamic forecasting models from scratch on patient/prescription/volume-based approaches, associated with
  • prevalence/incidence-based epidemiology flows, with high-end stats, reporting/charts features and capable to handle risk
  • and uncertainty in the forecast
  • ● Worked extensively on the compass and probabilistic forecast models functioning on Monte Carlo simulation and
  • sensitivity analysis
  • ● Performed product profiling, pipeline analysis, competitive landscape assessment, and captured responses from KoL
  • surveys and interviews to build excel database and custom reports/decks to provide insights for the market entry to one of
  • the world's premier pharmaceutical companies in the oncology space
Stakeholder ManagementBusiness MetricsAnalyticsBusiness InsightsProduct MarketingAnalytical Skills+8

Morningstar

Business Analyst Intern

Jul 2018Dec 2018 · 5 mos · Mumbai Area, India

  • Key highlights of the role:
  • Support the index launch process including liaising with multiple stakeholders and assist in identifying areas of improvement and automation
  • Provide ongoing operational support, and problem resolution for current products and platforms
  • Oversee daily publishing and deliveries of end of day index values, portfolios and other files to internal and external clients and third parties
  • Escalation of bottleneck issues to vendors and liaise with the team in Chicago to provide on-the-run resolution to clients
  • Work closely business teams to analyze, evaluate and define business requirements; and with the technology to help define work flows and operational processes for our target future state
Stakeholder ManagementBusiness MetricsBusiness InsightsAnalytical SkillsProblem SolvingBusiness Analytics+5

Birla institute of technology and science, pilani

2 roles

Event Coordinator

Jun 2017Jun 2018 · 1 yr · Rajasthan, India

Student

Jul 2015Jun 2019 · 3 yrs 11 mos · Rajasthan, India

Education

Birla Institute of Technology and Science, Pilani

Msc (hons.) — Mathematics

Jan 2015Jan 2019

Birla Institute of Technology and Science, Pilani

Minor

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