Manu G. — Customer Success Manager
Highly diligent Customer Success professional with experience in consultative selling, customer success. Skilled with excellent problem-solving, strong communication & critical thinking skills with technical aptitude, I am focussing to leverage strong leadership skills and expertise to increase profitability for MongoDB. My experience covers everything from on boarding clients, training, supporting, problem solving, motivating, mentoring & leading the team, strengthening partner relations, client meetings and everything in between with right attitude and customer-focused vision.
Stackforce AI infers this person is a Customer Success Manager with a strong focus on SaaS and technical support.
Location: Singapore, Singapore, Singapore
Experience: 16 yrs 4 mos
Skills
- Customer Success
- Communication
- Technical Support
- Problem Solving
- Analytical Skills
Career Highlights
- Proven expertise in Customer Success management.
- Strong leadership and mentoring capabilities.
- Extensive experience in SaaS and technical support.
Work Experience
Qlik
Senior Enterprise Customer Success Manager - ASEAN - Public Sector | High Touch (1 yr 8 mos)
MongoDB
Customer Success Manager - ASEAN | High Touch | CSM® Certified (1 yr 4 mos)
iText Software
Customer Success Manager APAC & ANZ (9 mos)
Autodesk
Senior Technical Support Engineer (3 yrs 3 mos)
Norges Bank Investment Management
Senior Analyst (5 mos)
Top Image Systems
Senior Support Lead, APAC, HK, Japan & Australia (4 yrs 3 mos)
Fairmont Raffles Hotels International
Application Development Support (3 yrs 4 mos)
Singapore Management University
IT Analyst (8 mos)
Comtel Solutions Pte Ltd
System Analyst (8 mos)
Education
Master of Computer Applications - MCA at Banasthali Vidyapith
Bachelors of Commerce at Kurukshetra University
