Maqsood Khan

Operations Associate

Bengaluru, Karnataka, India5 yrs 3 mos experience

Highly Stable

Key Highlights

Over 5 years of HR operations experience.
Expert in managing employee lifecycle and HR data.
Proficient in leading HR systems and compliance initiatives.

Stackforce AI infers this person is a Human Resources professional with expertise in HR operations and compliance management.

Contact

mkhan@microsoft.com LinkedIn

Skills

Core Skills

Hr OperationsHr Data ManagementHr Business PartneringCompliance ManagementRecruitingSales Hiring

Other Skills

Bulk MailingChange ManagementClient CoordinationClient RelationsCommunicationCompensation & BenefitsCompensation ManagementContract ManagementCreative Problem SolvingCustomer ServiceDecision-MakingEmployee Learning & DevelopmentEmployee RelationsEntrepreneurshipEvent Planning

About

Result-oriented HR Operations Associate with 5+ years of hands-on experience in managing the end-to-end employee lifecycle, HR data management, policy implementation, payroll coordination, and HR systems. Adept at driving operational excellence through service delivery, automation, and compliance. Proficient in HR platforms such as SAP SuccessFactors, Workday, and ServiceNow, with a strong focus on accuracy, responsiveness, and employee satisfaction.

Experience

5 yrs 3 mos

Total Experience

2 yrs

Average Tenure

Current Experience

Infosys

Human Resources Specialist

May 2022 – May 2025 · 3 yrs · Bengaluru, Karnataka, India · On-site

Managed end-to-end HR operations including onboarding, data management, internal mobility,
payroll inputs, and exit processes for India and APAC regions.
Administered compensation and benefits for employees, ensuring correct application of pay
policies, tax structures, and statutory components.
Oversaw employee data accuracy in HR systems (Workday & SAP), contributing to seamless
audits, real-time reporting, and regulatory compliance.
Handled HR queries via ServiceNow, resolving issues related to employee records, payment
discrepancies, policy clarifications, and leave balances.
Maintained SLA-based service delivery, ensuring that employee requests, verifications, and
documentation were processed within agreed timelines.
Generated and reviewed sensitive HR documents such as salary revisions, promotion letters,
relieving letters, etc., ensuring precision and consistency.
Supported weekly payroll input validation, including deductions, reimbursements, LOP, and full &
final settlements.
Led training and process documentation for new joiners in the HR Ops team, building internal
capability and adherence to standards.
Conducted regular HR process audits, identifying gaps and implementing corrective actions for
continuous improvement.

HR operationsdata managementpayroll coordinationHR systemsServiceNowWorkday+3

Factory rates international limited

Brand Manager (HRBP - Compliance Management)

Oct 2020 – Oct 2021 · 1 yr · Nagpur, Maharashtra, India · On-site

Partnered with business leaders to align HR strategies with organizational objectives, ensuring effective
workforce planning and organizational design.
Managed the complete employee lifecycle, including onboarding, confirmation, promotions,
engagement programs, and exit processes in line with company policies.
Designed and administered performance management processes, including goal setting, mid-year
reviews, appraisal cycles, and structured PIP plans to improve performance outcomes.
Implemented capability-building initiatives by collaborating with L&D to address skill gaps and support
leadership development.
Leveraged HR systems such as Workday HCM, SuccessFactors, and SAP HR to track HR metrics, analyse
attrition and engagement trends, and provide data-driven insights for decision-making.
Drove employee engagement and Rewards & Recognition programs to foster a high-performance,
inclusive, and positive workplace culture.
Ensured compliance with labour laws, HR policies, and data confidentiality standards while supporting
change management initiatives across business units.

HR strategiesemployee lifecycle managementperformance managementHR metricsWorkday HCMSuccessFactors+3

Aditya birla health insurance company limited

Sales Hiring Agent

Jul 2019 – Sep 2021 · 2 yrs 2 mos · Nagpur Area, India · On-site

Coordinate end-to-end recruitment for sales agents, including sourcing, screening, and scheduling interviews.
 Manage walk-in drives, maintain candidate databases, and ensure timely onboarding and documentation.
 Support hiring targets by collaborating with sales teams and ensuring a smooth candidate experience.

recruitmentcandidate experiencesourcingscreeninginterview schedulingRecruiting+1