Mark Joseph (MJ)

Business Development Executive

Chennai, Tamil Nadu, India26 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Pivotal in expanding client base across India.
  • Achieved revenue targets consistently.
  • Recognized with Business Excellence Awards multiple times.
Stackforce AI infers this person is a seasoned HR leader with expertise in talent acquisition and client relationship management.

Contact

Skills

Core Skills

Client Relationship ManagementExecutive RecruitmentTalent AcquisitionLeadershipRecruitment StrategyStakeholder ManagementHr Service DeliveryTalent IdentificationTalent Function SetupEmployer BrandingHr AnalyticsRecruitment

Other Skills

Benefits NegotiationBusiness ExpansionDeferred CompensationEmployee EngagementEmployee RelationsExecutive SearchHR ConsultingHR PoliciesHuman Resources Information Systems (HRIS)InterviewingManagementManagement Information Systems (MIS)Manpower PlanningOnboardingPerformance Management

About

At Covenant Consultants, my strategic leadership in CRM has been pivotal in expanding our client base and nurturing key relationships across India. The team's accomplishments under my guidance reflect a deep understanding of the intricate dynamics of recruitment and client management. With a focus on driving business growth, my approach combines keen industry insights with a commitment to service excellence. We've consistently achieved and surpassed revenue targets by fostering a culture of high performance and accountability within our teams.

Experience

26 yrs 6 mos
Total Experience
3 yrs 3 mos
Average Tenure
10 yrs
Current Experience

Covenant consultants

3 roles

Associate Director Business Development

Promoted

May 2025Present · 1 yr 1 mo

Senior Vice President- CRM

Jan 2023May 2025 · 2 yrs 4 mos

AVP - CRM & Executive Search

Jun 2016Jan 2023 · 6 yrs 7 mos

  • Procured and cultivated logos throughout India, demonstrating exceptional leadership in client relationship management and service delivery, while effectively leading and managing teams to bolster revenue streams.
  • Led initiatives in client relationship management and executive recruitment, showcasing strong leadership and team management skills.
  • A proactive strategist with proven leadership abilities and a track record of consistently driving business expansion through the establishment of new ventures, while effectively leading teams.
  • Focused on achieving revenue targets, exhibiting exceptional leadership in managing strategic accounts with high revenue potential, and guiding teams towards success.
  • Recognized and honored with the Business Excellence Award for outstanding leadership, team management, and performance in the years 2019, 2021, and 2023.
Client Relationship ManagementExecutive RecruitmentTeam ManagementBusiness ExpansionRevenue Target Achievement

Matrimony.com limited

National Head - Staffing

Jun 2015May 2016 · 11 mos

  • Headed staffing for multiple flagship brands- existing and emerging business verticals.
  • Accountable for 4000+ associates from 7 regions, 150 retail branches, 20 cities and growing.
  • Talent Acquisition, Continuous improvement on process and quality of hire through targeted projects & HR Analytics
  • Heading 30 member HR team
  • Hired 4000+ across the year by introducing rigor in the selection and screening process
  • Accountable for Leadership, Niche Hiring & Lateral Hiring
StaffingTalent AcquisitionHR AnalyticsLeadershipProcess Improvement

Yum! restaurants international

National Talent Acqusition Leader - Equity Markets - KFC India

Nov 2010Jun 2015 · 4 yrs 7 mos

  • Leadership for 2 key HR verticals:
  • A. Business Partner: Responsible for Business partnership to deliver on the Business needs through the 'People first' agenda. Identify and build Talent, branding and foster culture with a strong engagement in the market.
  • Headed end to end recruitment delivery for volume and Leadership roles for India Region
  • Recruitment strategy formulation and execution for diverse geographies
  • Stake Holder Management, Collaboration with Cross- Functional Teams
  • Vendor Management,Employer Branding,Specially Abled & Diversity Hiring
  • Candidate Experience custodian
  • People Grower/ Management Leading a Super Charged Team to hire best talent across the country.
  • Engage & Galvanize the team to achieve organizational Goals & personal growth
  • Forecast, identify, hire, teams that consistently to meet labor requirement utilizing right tools
  • Created Bench -Identify, Train , Certify & Promote people as per Business requirement.
  • Performance Management of the team
  • Influence team’s to exceed customer’s expectation
  • Build team’s capability to deliver on key customer matrix
  • Communicating the planning, development and execution of the hiring calendar on business timelines
  • B. HR Advisory:
  • Provide HR Leadership and market insights to internal customers enabling organization capability and get future ready to deliver on goals.
  • Periodic Engagement with AC’s & RGM’s to optimise facilitate manpower planning
  • Manage & improve people metrics by analysing through daily, weekly & Monthly dashboards
Recruitment StrategyStakeholder ManagementVendor ManagementPerformance Management

Icici prudential life insurance company limited

Zonal HR

Jan 2006Jan 2010 · 4 yrs

  • Worked in varied roles leading the region for sales and corporate functions across business verticals (Agency,Bancassurance, Alliances and Health) and was responsible for driving end to end people agenda and HR service delivery.
  • I had the opportunity to work extensively on managing careers; with interventions around design of assessment centers, career development programs and training, aimed towards talent Identification and succession planning
  • I also anchored structure rationalization interventions across constituent geographies and managed Staff Redeployment and transition to group companies.Played the role of a HR Generalist managing multiple geographies.
  • Manpower planning
  • Employee Engagement
  • Governance & Conflict Management,
  • Liaison with Government Bodies
  • Manpower Planning
  • Talent Acquisition: Lateral& Campus, Consultant & Vendor Management.
  • Training
  • PMS
  • Employee Issue resolution
  • Exit Analysis
HR Service DeliveryTalent IdentificationEmployee EngagementManpower Planning

24/7 customer

Asst Manager HR

Jan 2004Jan 2006 · 2 yrs

  • As Site Lead, working out of Chennai:
  • Set up the entire Talent Function, Process and Delivery for the Chennai site. On-board and engage resources across verticals, processes, roles & bands within agreed SLAs, Budgets and Structure. Build a strong Employer Brand, Set best Talent standards, High Engagement & controlled Attrition.
  • As Strategic Resourcing Leader,
  • Carry out Strategic Staffing initiatives, Brand Building, Budgeting, Delivery of Strategic roles, Campus Hiring, Controls, Build new channels & assess effectiveness, SLAs, Attrition and Management Reporting.
Talent Function SetupEmployer BrandingStrategic Staffing

Wipro bpo

Sr Executive HR

Jan 2002Jan 2004 · 2 yrs

  • My exposure spread across various HR genre viz.
  • HR Analytics
  • HRIS
  • Recruitment
  • MIS
  • Performance.
  • Was responsible for building the volume numbers for the Chennai Center.
HR AnalyticsRecruitmentPerformance Management

Rr donnelley

Human Resources Executive

Jan 2001Jan 2002 · 1 yr · Chennai, Tamil Nadu, India

  • Handled the complete volume hiring to enable business expansion.
  • Handled all managerial recruitment for the business
  • Go to man for all recruitment mandates
  • Headed employee engagement for the center

Golden opportunities pvt ltd

Sr consultant

Jan 1999Jan 2001 · 2 yrs

Education

Loyola College

Master’s Degree — Human Resources Management

Jan 2000Jan 2002

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