Apr 2024 – Present · 2 yrs 2 mos

• Global Digital Transformation Program - Premier Dutch Beverage Co.
• 1. Spearheaded an in-person workshop at multinational beverage manufacturer’s Brazil HQ and collaborated with industry experts to define user requirements and vendor negotiation scopes.
• 2. Directed a cross-functional team of 10 members to develop a spend analytics framework and accelerate the program lifecycle using Right-to-Win methodology, enhancing decision-making.
• 3. Successfully onboarded the partner onto the company’s tailored Transport Management System (TMS) and led the digital transformation initiative to streamline workflows via SAP integration, reducing processing time by 30%.
• 4. Secured a reduction of 12% in logistics costs while enhancing operational productivity and driving adoption throughout 40+ countries.
• Quick Commerce Rollout- Prominent Indian E-commerce Enterprise
• 1. Evaluated industry requirements for implementing a 10-minute delivery offering with open-box verification, across India.
• 2. Designed and applied Agile and Lean IT Project Management methodologies to address inefficiency and curtail costs.
• 3. Conducted in-depth market research to assess scalability bottlenecks, leading to a structured engagement roadmap.
• 4. Gained governance endorsement within 40 days. Enforced operations adaptability from pilot locations to 600+ stores, ensuring seamless adoption and C-Suite Executives alignment.

Apr 2023 – Mar 2024 · 11 mos

• 1. Curated a one-week roundtable to outline KPIs for business optimization and conducted a SWOT analysis to identify workflow gaps.
• 2. Coordinated with compliance teams to address cybersecurity concerns with the Ministry of Health, Saudi Arabia during venture execution.
• 3. Transitioned clients from manual to automated delivery management, resulting in a 14% improvement in delivery efficiency and customer satisfaction.
• 4. Orchestrated an effective in-person go-live in Riyadh, expanding nationwide coverage to 28 cities, acquiring $120K additional monetary gains. Boosted delivery reliability by 17%.

Jul 2022 – Mar 2023 · 8 mos

• 1. Facilitated client onboarding, achieving successful deployment of the project in under 20 days.
• 2. Contributed to proof-of-concept and upsell opportunities, adding approximately $0.1 million in revenue through module expansion with logistics clients. Played a key role in aligning product features with client needs to drive adoption and streamline operations.
• 3. Conducted requirement gathering to understand client needs and translate them into clear user stories for the development team. Collaborated with cross-functional teams to ensure user stories were accurately implemented, enhancing the overall product experience.

Jan 2022 – Jun 2022 · 5 mos

• 1. Gained hands-on logistics experience, resolving client issues and ensuring smooth project rollouts
• 2. Enhanced project implementation templates and created Statements of Work (SOW) to support client needs and streamline service delivery