Aug 2025 – Present · 10 mos · Chicago, IL · Remote

• At Ritaíz Consulting, I help organizations adopt, expand, and scale programs, platforms, and partnerships while strengthening the operational systems behind them.
• Areas of focus
• Brand & Growth Strategy — building brand strategy, partnership pipelines, and enterprise growth frameworks
• Program Expansion & Scaling — designing operational models and governance structures that support sustainable growth
• Market Expansion & Accessibility — advising organizations on accessible design and strategies to reach the full addressable market
• Go-to-Market & Partnerships — supporting leadership teams with program development, partnerships, and go-to-market execution

Aug 2023 – Aug 2025 · 2 yrs · United States · Remote

• Member of Netflix’s global leadership team for its internally managed contingent workforce program, shaping direction, governance, and strategy while holding direct responsibility for UCAN and influencing alignment across APAC, EMEA, and LATAM.
• Directed a team of 6 Contingent Talent Business Partners, elevating the function from transactional oversight to strategic partnership by embedding Partners into business functions and enabling them to influence executives on workforce strategy.
• Delivered program governance and insights to Talent, Procurement, Legal, and Functional Executive Leadership, equipping leaders with data and supplier intelligence to inform org design, compliance, and spend decisions.
• Co-designed the M&A playbook for contingent workforce integration, including Netflix House, Animation, and Games, managing end-to-end delivery of classification and compliance solutions across regions like Latin America.
• Built new contingent worker classifications and profiles in Workday and partnered with Compensation to deliver cost-comparison analytics, giving executives scalable insights to inform spend and workforce planning.
• Partnered with Legal and Risk to design classification frameworks in Beeline and co-led Netflix’s VMS transition, creating consistent processes, compliance guardrails, and scalable infrastructure for global adoption.
• Designed and launched Contingent Talent 101, the first scalable manager training module, standardizing education, improving the employee experience, and freeing Partners to deliver targeted coaching.
• Evolved the Supplier Summit into a culture-shaping EVP moment, embedding inclusion and accessibility into how partners engaged with Netflix.
• Represented contingent workforce strategy at the global leadership level, influencing decisions on org design, supplier ecosystems, and workforce planning for emerging priorities.

May 2023 – Aug 2025 · 2 yrs 3 mos · United States · Remote

• Co-led Netflix’s Accessibility@ Employee Resource Group across UCAN, shaping inclusion, culture, and accessibility strategy in partnership with global leaders.
• Designed and facilitated global programming that amplified disabled voices, fostered allyship, and influenced business priorities.
• Partnered with HRBPs, Talent, and Production leaders to integrate accessibility into workplace culture, hiring practices, and employee experience.
• Developed scalable accessibility and disability learning modules that increased awareness, built allyship, and standardized inclusive practices across teams.
• Authored an Accessible Events Playbook, giving leaders and teams clear, actionable guidance for designing inclusive gatherings at scale.
• Led cross-regional collaboration with APAC, EMEA, and LATAM ERG partners, ensuring accessibility initiatives scaled globally and aligned with Netflix’s culture values.
• Curated speaker series, panels, and community events that elevated awareness and drove adoption of accessibility practices across the company.
• Represented Accessibility@ in executive forums, ensuring accessibility was embedded into workforce planning, leadership development, and employee engagement.
• Advocated for the intersection of disability inclusion, workforce strategy, and equitable access, connecting ERG initiatives with broader business impact.

Aug 2021 – Aug 2023 · 2 yrs · United States · Remote

• Embedded as a strategic HRBP within Netflix’s contingent talent program, partnering with executives in PDP, Games, and Marketing to shape workforce strategy, classifications, and supplier partnerships.
• Diagnosed workforce gaps with senior leaders and built scalable vendor strategies that increased adoption and reduced risk. Directed end-to-end project management for initiatives including new worker classifications, Latin America SOW frameworks, and compliance playbooks that guided leaders across functions.
• Drafted Statements of Work for Games with Tax and Legal, solving cross-border workforce challenges in Latin America. Led classifications, worker escalations, and conflict resolution, safeguarding compliance while strengthening the manager and contingent worker experience.
• Coached leaders on compliance, supplier partnerships, and classification literacy, embedding consistent practices across teams. Collaborated with Finance, Procurement, and HRBPs to deliver dashboards and analytics that gave executives visibility into headcount, spend, and vendor mix.
• Introduced Netflix’s first Deaf-owned staffing supplier and co-launched the Making Space Masterclass, a first-of-its-kind global initiative connecting disabled creatives to opportunities in entertainment. This program earned industry-wide recognition, and I was named a Staffing Industry Analysts Game Changer for redefining how equity and accessibility can be embedded into workforce strategy.
• Designed and delivered global training across APAC, EMEA, UCAN, and LATAM, strengthening adoption and leader capability across three time zones. Hosted Netflix’s post-pandemic Supplier Summit, reframed as a culture-shaping event with accessibility and inclusion at its core.

Oct 2019 – Aug 2021 · 1 yr 10 mos · Greater Chicago Area

• Directed a team of Senior Recruiters and Senior Account Directors, delivering enterprise contingent workforce programs for clients including Verizon, AT&T, and Fortune 500 media companies.
• Held responsibility for P&L forecasting and performance, ensuring profitability, scalability, and client success.
• Partnered with Procurement, HR, Finance, and MSP executives to expand adoption of Aquent’s product suite, tailoring solutions to each client’s workforce priorities.
• Coached team members to position contingent workforce programs as strategic solutions, not transactions, driving stronger client engagement and adoption.
• Navigated and optimized VMS platforms (Beeline, Fieldglass, Workday) to improve req intake, strengthen compliance, and enhance hiring manager experiences.
• Advised clients using market intelligence and data-driven insights, influencing supplier mix, classification practices, and contingent workforce strategies.
• Influenced Aquent’s solution design by surfacing client and market needs, shaping offerings later adopted across the enterprise.
• Championed access for underrepresented talent by leveraging Aquent’s position as a certified diverse supplier, expanding pipelines and aligning client programs with DEI goals.
• Helped found Employee Resource Groups, embedding equity, belonging, and culture into Aquent’s workplace.

Feb 2017 – Oct 2019 · 2 yrs 8 mos · Greater Chicago Area

• Expanded partnerships and secured new enterprise accounts with clients including Ulta, Walgreens, and other Fortune 500 brands.
• Served as a strategic advisor to Procurement, HR, and executive leaders, aligning contingent workforce programs with organizational goals and budget priorities.
• Delivered data, insights, and workforce analytics to influence vendor strategy, classification practices, and talent planning.
• Partnered with MSPs and leveraged VMS platforms to streamline requisition processes, improve compliance, and enhance program adoption.
• Built and maintained executive-level relationships, strengthening trust and positioning contingent workforce programs as strategic levers for agility and innovation.
• Anticipated client needs and influenced Aquent’s product and service enhancements to improve customer experience and adoption across enterprise clients.

Nov 2016 – Feb 2017 · 3 mos · Greater Chicago Area

• Expanded enterprise partnerships with global ad agency networks including Ogilvy (WPP), Omnicom Group, Publicis Groupe, Dentsu, Interpublic Group (IPG), and Havas.
• Acted as a program strategist and advisor to Procurement, HR, and creative executives, tailoring contingent workforce solutions to agency needs.
• Provided workforce analytics and insights that helped executives optimize vendor mix, classification practices, and contingent labor strategy.
• Partnered with MSPs and operated across VMS platforms to ensure compliance, clarity in req intake, and smooth program delivery.
• Strengthened executive relationships that expanded Robert Half’s footprint and positioned contingent workforce programs as strategic solutions for agility, innovation, and creative delivery.

Sep 2015 – Feb 2017 · 1 yr 5 mos · Greater Chicago Area

• Managed a team of 18 employees and 3 Division Directors, overseeing recruiting, sales, client delivery, and branch operations.
• Held full P&L accountability, forecasting, tracking, and driving profitability while scaling client programs and branch performance.
• Helped launch and expand the Salaried Professional Services (SPS) solution, providing clients with dedicated creative professionals on a salaried model.
• Partnered with client leaders to align staffing and contingent workforce programs with organizational goals, workforce needs, and budgets.
• Directed contingent workforce program delivery for creative and marketing clients, ensuring compliance, requisition management, and smooth supplier partnerships.
• Built a culture of performance and belonging, coaching recruiters and sales staff to deliver consistent results and embed equity into client engagement.

Dec 2013 – Sep 2015 · 1 yr 9 mos · Greater Chicago Area

• Planning, directing and controlling all phases of branch/onsite operations. Assisting with the preparation and achievement of an annual business plans. Developing staff members so that each member of the staff is fully trained and utilized to the optimum level. Performing sales and customer service activities with assigned clients to increase gross margin dollars. Developing and maintaining a high-level name awareness through the use of advertising and public relations. Negotiating contracts while building and developing relationships with clients. Developing and implementing branch revenue and expense forecasts. Establishing a budget and assisting with the development of short and long range growth plans for the branch/on-sites.

Aug 2012 – Dec 2013 · 1 yr 4 mos · Bolingbrook IL

• Negotiating contracts, partnering with clients to deliver exceptional customer service, along with balancing the development and budget of the local branches.
• Focuses on selling high volume staffing to businesses, while managing client accounts.
• Responsible for sales management, as well as the performance and development of direct reports, while controlling expenses and P&L to meet budget guidelines.
• Expanding the knowledge of the Staffing Specialists, by implementing new training techniques and procedures.
• Accountable for the development of new business and expansion of current areas.

Nov 2010 – Jan 2012 · 1 yr 2 mos · Bolingbrook IL

• Working with different companies in the area to provide them human resource solutions for manufacturing and logistics. Conduct business to business sales by cold calling and visiting prospective businesses.Develop agreements outlining rates and services. Maintaining a certain GM% weekly, monthly, yearly budget.Conducts interviews and drug tests. Process payroll and go over benefits with all employees. Translate for Spanish speaking Talent.