Oct 2023 – Nov 2025 · 2 yrs 1 mo · Hyderabad, Telangana, India · Remote

• Policy & Compliance: Collaborated with HR leadership to develop and implement comprehensive policies, ensuring 100% compliance with labor laws, including POSH, Gratuity, and PF.
• Risk Mitigation: Conducted regular audits and policy updates, guaranteeing alignment with all relevant national/state compliance standards to mitigate organizational risk.
• Employee Relations: Acted as the primary liaison for 300+ employees, effectively resolving 90%+ of complex work-related disputes to maintain a positive environment.
• Engagement & R&R: Utilized Empuls to overhaul and execute recognition programs, resulting in a 15% increase in employee engagement scores.
• HR Lifecycle & Zoho: Provided end-to-end HR support across the employee lifecycle, leveraging the Zoho platform for seamless onboarding, transfers, and performance cycles.
• Process Optimization: Optimized the new hire process, reducing time-to-productivity by 20% via efficient documentation and systems integration.
• Admin & Coordination: Enhanced efficiency by centralizing team schedules and coordinating all critical management meetings and company-wide events.
• System Management: Leveraged Zoho CRM to establish and maintain a single source of truth for employee insurance data, ensuring 99% data accuracy.
• Training & Development: Designed and delivered targeted soft skill training (time management, conflict resolution) to 150+ employees, improving team efficiency and communication.
• Logistics & Travel: Managed all domestic and international business travel logistics for senior staff, including booking and detailed itinerary preparation.
• Cost Efficiency: Reduced travel-related administrative overhead by 25% through proactive planning and efficient coordination of complex itineraries.

Dec 2020 – Nov 2025 · 4 yrs 11 mos · Hyderabad, Telangana, India · Remote

Dec 2017 – Dec 2020 · 3 yrs · Hyderabad Area, India · On-site

• Compliance & Administration: Ensured adherence to all employment laws and continually updated practices based on changes in work legislation; managed comprehensive HR records, including compensation and benefits data.
• Employee Relations & Conflict Resolution: Provided HR guidance to management and staff; successfully managed and resolved employee grievances, conflicts, and disciplinary issues.
• Talent & Development: Designed and implemented targeted employee training and development programs; assessed employee performance and administered disciplinary notices.
• Compensation & Benefits: Administered accurate payroll and compensation programs; managed all employee benefits programs, ensuring regulatory compliance and handling employee compensation claims.
• Leadership & Culture: Supervised and led the HR department staff; developed and ran employee recognition and rewards programs to drive engagement.

Jun 2016 – Nov 2017 · 1 yr 5 mos · India · On-site

• Engineered and administered comprehensive HR policies and procedures to ensure organizational compliance and consistent employee experience.
• Directed full-cycle recruitment processes, managing sourcing, screening, scheduling, and background checks, resulting in timely talent acquisition.
• Maintained integrity of confidential HR data by accurately updating and managing employee records and HRIS databases.
• Managed and administered competitive employee benefits and compensation packages, ensuring compliance and cost-effectiveness.
• Led performance evaluation cycles, providing constructive feedback and coaching to employees and managers to foster professional development.
• Resolved complex employee relations issues and workplace conflicts, mitigating risk and maintaining a positive, productive work environment.

Dec 2014 – Feb 2016 · 1 yr 2 mos · Hyderabad Area, India · On-site

• Streamlined the recruitment lifecycle by conducting initial resume screening and managing all candidate-interviewer coordination logistics.
• Executed seamless new hire onboarding, ensuring a positive and rapid transition for all incoming employees.
• Maintained integrity of HR data by assisting in the accurate management and confidential upkeep of HR records and databases.
• Provided critical administrative and project support to HR Managers, ensuring timely completion of core departmental initiatives.
• Contributed to a positive workplace culture by actively organizing and facilitating key employee engagement activities.

Oct 2013 – Jun 2014 · 8 mos · Hyderabad Area, India · Remote

• Drove revenue generation by assisting customers in the successful personalization and purchase of photo products, including prints, photo books, cards, and mugs.
• Boosted product adoption by educating customers on product features, including photo additions, custom captions, designed templates, and the use of the Online Gallery and Photo Shop tools.
• Enhanced the customer journey by providing expert guidance on product selection and troubleshooting the personalization process to ensure high-quality final gift purchases.