Feb 2025 – Present · 1 yr 4 mos

• ✔ Business Growth – Develop strategies to drive expansion and revenue.
• ✔ Process Optimization – Streamline workflows and improve efficiency.
• ✔ Market Research – Analyze trends and identify new opportunities.
• ✔ Digital Transformation – Implement technology-driven solutions.
• ✔ Project Management – Lead business development initiatives.
• ✔ Stakeholder Collaboration – Coordinate with teams and partners.
• ✔ Sales Support – Assist in revenue generation and partnerships.
• ✔ Compliance & Risk – Ensure regulatory adherence and risk control.
• ✔ Team Development – Train and mentor teams for better performance.
• ✔ Performance Tracking – Monitor KPIs and report insights.

Oct 2024 – Jan 2025 · 3 mos

Feb 2025 – Apr 2025 · 2 mos · Hyderabad, Telangana, India · Remote

• ✔ Team & Performance Management – Lead and supervise field teams, ensuring operational efficiency and target achievement.
• ✔ Process Optimization – Implement best practices to streamline workflows and improve productivity.
• ✔ Quality & Compliance – Ensure adherence to company policies, service standards, and regulatory guidelines.
• ✔ Market & Data Analysis – Monitor regional performance, analyze key metrics, and provide strategic insights.
• ✔ Issue Resolution & Support – Manage escalations, troubleshoot challenges, and ensure seamless execution of operations.
• ✔ Inventory & Resource Management – Oversee stock levels, optimize resource allocation, and minimize operational costs.
• ✔ Customer Satisfaction & Retention – Ensure high-quality service delivery and maintain strong customer relationships.
• ✔ Training & Development – Conduct regular training sessions to enhance team performance and skillsets.
• ✔ Budget & Cost Control – Manage regional budgets effectively while identifying cost-saving opportunities.
• ✔ Cross-Functional Collaboration – Work closely with sales, marketing, and logistics teams to drive business success.

Dec 2024 – Present · 1 yr 6 mos · Kolkata, West Bengal, India · Hybrid

Mar 2024 – Oct 2024 · 7 mos · Gurugram, Haryana, India · Remote

Dec 2023 – Present · 2 yrs 6 mos · Fulbari Gangarampur West Bengal, India · On-site

• Visionary Leadership:* Founded Humairas Ornaments with a bold vision to redefine the jewelry landscape through creativity and innovation.
• Strategic Growth:* Developed and executed dynamic strategies driving market expansion and brand recognition.
• Product Innovation:* Led the creation of stunning, trend-setting jewelry pieces that captivate our clientele.
• Operational Excellence:* Optimized processes for seamless production and delivery, ensuring top-notch customer satisfaction.
• Team Empowerment:* Built a passionate team, fostering a culture of collaboration and excellence.
• Brand Excellence:* Positioned Humairas Ornaments as a symbol of craftsmanship and elegance.
• Market Leadership:* Implemented effective marketing strategies, forging new markets and partnerships.
• Customer-Centric Approach:* Nurtured strong customer relationships, driving continuous improvement based on feedback.
• Sustainability Focus:* Integrated ethical sourcing and eco-friendly practices into our operations.
• Community Impact:* Engaged in philanthropy, supporting causes that resonate with our values.

Jun 2023 – Nov 2023 · 5 mos

Sep 2022 – Nov 2023 · 1 yr 2 mos

• 🔵 Merchandise Supervisor:
• 1. Oversee inventory management, ensuring accurate stock levels and timely replenishment.
• 2. Implement merchandising strategies to optimize product visibility and drive sales.
• 3. Collaborate with vendors to negotiate favorable terms and secure cost-effective merchandise.
• 4. Train and supervise team members, fostering a positive and productive work environment.
• 5. Analyze sales trends and customer preferences to make data-driven merchandising decisions.
• 6. Monitor product quality and address any issues promptly to maintain customer satisfaction.
• 7. Execute pricing strategies and promotions to maximize profitability.
• 🔵 Software Test Engineer:
• 1. Develop and execute comprehensive test plans to ensure software quality and functionality.
• 2. Collaborate with cross-functional teams to understand project requirements and specifications.
• 3. Identify and document software defects, working closely with developers to facilitate timely resolution.
• 4. Design and implement automated testing processes to enhance efficiency and test coverage.
• 5. Conduct performance, usability, and security testing to validate software integrity.
• 6. Create and maintain testing documentation, including test cases, test scripts, and test reports.
• 7. Stay current with industry best practices and emerging trends in software testing and quality assurance.

May 2022 – Sep 2022 · 4 mos

Dec 2021 – May 2022 · 5 mos

Sep 2021 – Dec 2021 · 3 mos · Kolkata, West Bengal, India · On-site

Jan 2021 – Aug 2021 · 7 mos · Bangalore Urban, Karnataka, India

• As a Junior Software Engineer & Manual Test Engineer, My Key Responsibilities include:
• 1. Collaborating with the development team to design, code, and test software applications.
• 2. Writing and maintaining efficient, reusable, and reliable code.
• 3. Participating in the full software development lifecycle, from requirements analysis to deployment.
• 4. Conducting manual testing to identify and resolve software defects.
• 5. Creating and executing test plans, test cases, and test scripts.
• 6. Collaborating with cross-functional teams to ensure software quality and timely releases.
• 7. Debugging and troubleshooting software issues to ensure smooth functionality.
• 8. Documenting and communicating software defects and solutions to the development team.
• 9. Keeping abreast of industry trends and best practices to enhance software development and testing processes.
• 10. Demonstrating a commitment to continuous learning and professional development in the field of software engineering and manual testing.

Oct 2020 – Dec 2020 · 2 mos · Bangalore Urban, Karnataka, India

Dec 2018 – Sep 2020 · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

Sep 2017 – Dec 2018 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site