Jul 2021 – May 2025 · 3 yrs 10 mos · Bengaluru, Karnataka, India

• Led the expansion of GitHub's Enterprise platform into the APAC region, AI enabling developers to collaborate securely
• Implemented open source solutions for Enterprise customers, enhancing collaboration and productivity.
• Achieved a 20% increase in customer satisfaction through secure and efficient collaboration tools

Apr 2018 – Jul 2021 · 3 yrs 3 mos · Bengaluru Area, India

• This role is a continuation of my role in Austin, Texas, and is more focused on AP customers. As the Multicloud Management Platform's lead SME, I help teams with qualifying, engaging and solutioning IT service management opportunities across AP.
• Dynamic Demand Management, Service Standardization, IT Service Management on a Cloud operating pane, real-time costs & asset tracking are some of the core tenets that focus on these opportunities. The solutions are based on IBM's Multicloud Management SaaS Platform, which we build in-house and deliver Globally.
• As a solution product manager, I work with product owners on new features, competitive analyses and roadmaps.

Apr 2018 – Jul 2021 · 3 yrs 3 mos · Greater Bengaluru Area

• As a product manager, I help IBM engineering team leadership understand the competitive landscape, identify the gaps and crystallize our product's value proposition
• As the pre-sales product specialist of the IBM Multicloud Management Platform, I play the following roles
• works with IBM market teams in defining a winning product that helps excite customers and differentiate IBM's overall solution all while ensuring an optimal cost
• Engage in live product demonstrations with CXO-level audience, articulate business value and overall TCO
• works with the Sales engineering teams to build demos that help communicate the product value prop effortlessly

Nov 2015 – Jul 2021 · 5 yrs 8 mos · Austin, Texas Area

• After the Gravitant-IBM acquisition, I help IBM's customers write their "journey to the cloud" story. This involves defining solutions based on what works best for the customer within the guidelines and best practices on the cloud; I help transition their internal offerings into an "IT as a Service" model via cloud brokerage, all while weaving together a well-flushed solution based on a multi-provider portfolio.
• IBM's Brokerage services provides a prescriptive methodology for companies shifting into a multi-provider, on the cloud, operational expenditure model.
• As a process, technology consultant, my role involves defining the corporate IT strategy based on the brokerage methodology and portal; cloudMatrix. A few key items of my role, that keep me excited and going:
• Identify, support and empower internal change agents within customers
• Transform legacy services to "as-a-service" models
• Create opportunities to optimize IT service delivery with born-on-the cloud offerings
• Optimize SLAs for cloud-based environments using DevOPs, Analytics and new age technologies
• Drive better financial visibility and governance over workload estates
• Prescribe a "cloud-friendly" organizational structure
• Identify opportunities for cross-sell/ up-sell engagements
• Act as a SME for the global seller community, defining reference architectures and offering models

Apr 2013 – Jul 2021 · 8 yrs 3 mos · Austin, Texas Area

• At Gravitant, I collaborate with some of the best minds enhancing the value proposition for Gravitant's Global SI customers, working in tandem with Cloud Service Providers and Partners. I lead and guide a team of driven engineers in building measurable and scalable solutions, an effort that has born fruit with Gravitant's ecosystem of customers.
• A few of my key accomplishments:
• Model, design and build out the cloud services catalog for a top 5 systems integrator
• Define interfaces for Devops enablement of the cloudMatrix platform, reduced deploy cycles from a day to under 2 hours
• Extend cloudMatrix capabilities - expand ecosystem to support OpenStack, VMware vCloud Director (VCD), Azure, and orchestrators like Cisco TIDAL
• Conceptualize and design the next generation catalog management - a real time commerce catalog system, encompassing a multitude of providers and partners.
• Define next generation brokerage

Jan 2008 – Jan 2013 · 5 yrs · Austin, TX

• Growing quickly to being the lead consultant, I lead a team that supported a portal that enabled millions of Texas to receive Food stamps and other governmental benefits. Key accomplishments included:
• Enabled state wide application roll-out by providing capacity planning data using Splunk
• Battled performance issues, and held-off hostile vendors, all while scaling the application to a 7X user base
• Provided enterprise level guidance on web services code generation and standardization
• Reduced application deploy times by over 30% by leveraging automation features and smarter build processes
• Define architectural standards to development teams on leveraging Portal/ Portlet features
• Work with vendors to define Portal roadmap and enterprise standards for HHSC

Jan 2004 – Jan 2007 · 3 yrs · San Antonio, Texas Area

Jan 2003 – Jan 2004 · 1 yr

• Involved in the development of monitoring solutions for Application Servers