Mohd Ehtesham

Project Manager

Delhi, India11 mos experience

Key Highlights

Strong foundation in computer science and programming.
Hands-on experience with ServiceNow ITSM modules.
Passionate about cloud and web development.

Stackforce AI infers this person is a SaaS-focused developer with a strong foundation in IT service management and cloud technologies.

Contact

mohd_ehtesham@ajg.com LinkedIn

Skills

Core Skills

It Service ManagementClient Side ScriptingLeadershipTeamwork

Other Skills

AlgorithmsAmazon Web Services (AWS)C++Cascading Style Sheets (CSS)Change ManagementCloud ComputingCommunicationComputer NetworkingComputer ScienceConnectivityData StructuresDatabase Management System (DBMS)DebuggingDocumentationEnglish

About

🚀 I am Mohd Ehtesham, a dedicated tech enthusiast and a final year MCA student at C-DAC, Noida, set to graduate in 2025. 🎓 With a solid educational background in computer applications, having completed my BCA from Guru Gobind Singh Indraprastha University, I am passionate about ☁️ cloud and 🌐 web development. My academic journey is marked by a strong foundation in computer science, and I am actively engaged in expanding my knowledge and skill set in cloud and web development. 📚 I am committed to staying updated with the latest industry trends and technologies, ensuring that I am well-prepared for the ever-evolving tech landscape. I am on the lookout for internship opportunities that will allow me to apply my theoretical knowledge in real-world scenarios, gain practical experience, and contribute to meaningful projects. 💼 With my educational background and enthusiasm for technology, I am ready to take on new challenges in the world of cloud and web development and make a valuable impact in the field. 💡🌟

Experience

11 mos

Total Experience

11 mos

Average Tenure

Current Experience

Bangmetric

ServiceNow Developer Intern

Feb 2025 – Apr 2025 · 2 mos · Noida, Uttar Pradesh, India · On-site

Received extensive hands-on training in ServiceNow ITSM modules: Incident Management, Problem Management, Change Management, and Request Management.
Worked on configuring and customizing ServiceNow using key components such as:
Client-side scripting: Client Scripts, UI Policies, Data Policies, GForm, GUser
Server-side scripting: Business Rules, Script Includes, GlideRecord, GlideAggregate
Automation & Integration tools: Flow Designer, Workflows, Scheduled Jobs, Notifications, Email Scripts
Data Management: Import Sets, Transform Maps, Update Sets
Access Control & Interface Customization: ACLs, UI Actions
Service Catalog Development: Record Producers, Order Guides, Catalog Items
Developed and tested Service Level Agreements (SLAs) and schedules aligned with business requirements.
Gained experience in configuring and managing user roles, groups, and permissions.
Learned best practices in ServiceNow development aligned with ITIL processes and agile methodologies.