Dec 2021 – Present · 4 yrs 6 mos · Remote

• Hiring & Recruitment
• Oversee full-cycle recruitment process and directly recruit senior-level positions; Employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent;
• Ensure, the tracking system of the recruitment process and compile a monthly report on recruitment are maintained;
• HR Administration & Compliance
• Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements;
• Lead exit management procedure to ensure a seamless and positive transition for departing employee;
• Compensation & Benefits
• Facilitate the administration of staff benefits and compensation as stipulated in the HR policies;
• Lead the performance management process including creating a plan to manage annual reviews, conducting training on goal-setting, utilizing budgets to organize development activities, and work one-on-one with managers and employees;
• Coordinate and ensure timely completion of the annual performance evaluation & merit plan process;
• Employee Relations & Discipline
• Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace with close collaboration with Legal Team;
• Act as an impartial mediator in disciplinary procedures and ensure it is administered equitably and fairly and meets all legal and Staff/Labour regulations and requirements;
• HR Team Management
• Serve as the primary source of HR knowledge in response to employee and/or supervisor requests, be well versed in HR Policies, and provide weekly, monthly, and quarterly HR metrics as required;
• Work with the Senior Management team to determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing roles and staff retention;
• Staff Care
• Work to actively engage in building trust with staff at all levels and in all roles.

Aug 2020 – Dec 2021 · 1 yr 4 mos · Remote

• Introduce, Implement, Develop & Monitor HR strategies, policies, systems, tactics, procedures, and initiatives aligned with the overall business strategy across the organization.
• Bridge Management and Employee relations by addressing demands, grievances, or others.
• Oversee and manage performance appraisal system that drives high performance & maintains pay plan & benefits program.
• Report to Management & provide decision support through HR metrics.
• Maintains the work structure by updating job requirements & job descriptions for all positions.
• Update current & design new recruiting procedures (e.g., job application & onboarding processes).
• Implemented new sourcing methods (e.g., Online Job Postings, Social Media Platforms, Recruitment Database, Employee Referrals & Recruiter Network.).
• Coordinate with department managers to forecast future hiring needs.
• Stay up-to-date on staff/labor legislation & keep managers up-to-date about changes in regulations.
• Build the company’s professional network through relationships with HR professionals, colleges, and other partners.
• Hands-on experience with Applicant Tracking Systems, HR databases & Interview Experience with (phone & in-person) interviews, screening & evaluation.
• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe & secure work environment.
• Accomplishes staff results by communicating job expectations; planning, monitoring & appraising job results.
• Accomplishes financial objectives by forecasting requirements, preparing departmental & team budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Payroll Processing, employee relations & engagements, rewards, and recognition, record keeping.