Mohit Nagpal

Associate Consultant

Karnal, Haryana, India7 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 6 years of experience in IT and services.
Expertise in data engineering and IT service management.
Proven track record in process improvement and customer relations.

Stackforce AI infers this person is a Data Engineering and IT Service Management professional with a focus on process improvement.

Contact

Skills

Core Skills

SqlIt Service ManagementItil Process Implementation

Other Skills

API TestingAb inito control centerAgile MethodologiesBMC Control-MBusiness AnalysisBusiness DevelopmentBusiness Intelligence (BI)ConfluenceControl CenterCustomer Relationship Management (CRM)Customer SatisfactionData QualityEntrepreneurshipExtract, Transform, Load (ETL)Grafana

About

Persistent, detail-oriented consultant with a demonstrated history of working in the IT and services industry for more than 6 years. Specialised in customer relations, Data engineering, ITIL, SDLC, process improvement and enhancement planning for production environment and governance of data flow. Skilled in SQL, Unix, Azure, Microsoft Office, HTML, and Leadership. Strong information technology professional with a Bachelor of Technology - BTech focused in Information Technology from Guru Gobind Singh Indraprastha University.

Experience

7 yrs 4 mos

Total Experience

3 yrs 8 mos

Average Tenure

4 yrs 4 mos

Current Experience

Exusia

3 roles

Managing Consultant

Promoted

Apr 2025 – Present · 1 yr 2 mos · Remote

Senior Consultant

Jan 2023 – Mar 2025 · 2 yrs 2 mos · Remote

Consultant

Dec 2021 – Dec 2022 · 1 yr · Remote

Process AutomationSQLPerformance ReportingData QualityUnixIT Service Management+9

Tata consultancy services

2 roles

System Engineer

Nov 2018 – Nov 2021 · 3 yrs · Gurgaon, Haryana · Hybrid

Support executive for Credit Risk domain of Deutsche Bank. Managing day to day support and maintenance activities including back-end processes, deployments, reporting and other ad-hoc activities for enhancement and improvement of defined processes.
Monitoring daily/monthly data loads and ensuring consistency of the data loaded in the databases along with UI performance and updating users via business communications.
Identifying issues proactively and working on resolution of the issues including RCA, highlighting to concerned teams and proper documentation for future references. Ownership of issues and managing workload supporting alone as and when required.
Managing INCs, CHGs, PRBs, etc. via service now and JIRAs for managing support and testing activities as and when required, ensuring timely updates and accurate details. Deployment of changes in system in accordance with Agile and RIO methodologies and guidelines.
Sound knowledge of applications including Control-M, Service Now, U-deploy, Kibana, Geneos, JIRA, Informatics, Tableau, Jenkins etc.
Received Several awards for proactiveness in performing assigned tasks.

SQLGrafanaBMC Control-MUnixSystem MonitoringJira+10

Project Intern

Jun 2017 – Jul 2017 · 1 mo

Managed complete life cycle of Project: InstantRemedy App. Idea was based on real life experiences to help people in life saving easy remedies. Hierarchy of application was designed on basis of body parts and symptoms respectively.