Neelesh Raj Grandhi

Software Engineer

Vernon, British Columbia, Canada0 mo experience

AI Enabled

Key Highlights

Versatile IT professional with strong analytical skills.
Proven experience in Networking and Server Administration.
Committed to continuous learning and professional growth.

Stackforce AI infers this person is a Networking and IT Infrastructure specialist with a focus on technical support and system administration.

Contact

Skills

Core Skills

NetworkingServer AdministrationCustomer SupportTechnical Support

Other Skills

PowershellOffice 365Active DirectoryC++CJavaSQLMicrosoft OfficeMySQLData StructuresSoftware DevelopmentAlgorithmsArtificial IntelligenceCustomer ServiceProject Management

About

Versatile and analytical IT professional, with a combination of formal education and experience in various areas of IT. Committed to continuous learning to become well-versed in all areas of Networking, Server Administration, Cyber Security and Business Applications. Critical thinker with a ‘think outside the box’ mindset, as proven through experience in collaborating with real-world IT professionals behind different business/technical objectives. I'm always looking for great opportunities to help me grow both personally & professionally.

Experience

0 mo

Total Experience

Average Tenure

Current Experience

Nors group

Systems and Network Engineer

Jun 2025 – Present · 11 mos · Vernon, British Columbia, Canada · Hybrid

Tolko industries

Information Technology Specialist

Jan 2021 – Jun 2025 · 4 yrs 5 mos · Armstrong, British Columbia, Canada

Configured and maintained Infrastructure/Networking equipment such as Servers, Switches, Routers, Firewalls, Wireless Access Points, Wireless Bridges, IP/SIP phones, Printers, IP cameras, Mitel Phones, etc.
Deployed end user devices through Intune (Microsoft Endpoint Manager admin center) and administering devices through endpoint security and MDM
Performed administrative duties related to AD and domain based elements, such as managing User Permissions, File Server, DNS, DHCP, Hypervisors, Virtual Machines, NVR etc.
Provided end user desktop support via phone, email, ServiceNow or in-person.
Documented and updated technical processes for networking and troubleshooting.
Monitored, maintained and resolved issues related to Access, Printers, Network Equipment, Wireless Access Points and more.
Recommended latest technologies according to Business needs.
Service Desk duties offered when needed.

PowershellOffice 365NetworkingServer Administration

Teksavvy solutions inc.

Technical Support Representative

Jan 2020 – Apr 2020 · 3 mos · Chatham, Ontario, Canada

Performed all duties associated with the position with speed and accuracy; processed online transactions and payments keeping the confidentiality of the customers.
Answered technical and customer service calls to provide accurate pricing and product information and any service/ repair requests.
Provided technical support troubleshooting and repair ticket handling
Followed-up on outstanding tickets and escalated the critical issue to the supervisor
Responded to online/Web inquiries on products, processes, and campaigns to support customer demand

PowershellOffice 365Customer SupportTechnical Support

Gleonet techno solutions pvt ltd

Software Engineer

Apr 2017 – Mar 2018 · 11 mos · Vishakhapatnam Area, India

Maintained the company’s network assets, demonstrating a strong familiarity with the network infrastructure to minimize issues and sustain day-to-day operations.
Diagnosed and attended to various network and connectivity-related issues in an effective manner.
Participated in the timely and issue-free implementation of new software assets into the work environment.
Managed ADDS, DNS, and various units of server infrastructure.
Documented the recommended processes and procedures according to organization standards.

Office 365Active DirectoryNetworkingServer Administration