Neelima Agarwal

Software Engineer

Redmond, Washington, United States6 yrs 2 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Over 8 years of experience in full stack development.
Proven track record of optimizing software performance.
Expertise in machine learning and software lifecycle management.

Stackforce AI infers this person is a Full Stack Developer with expertise in SaaS and performance optimization.

Contact

neelima.nitb@gmail.com LinkedIn

Skills

Core Skills

Software DevelopmentJavaMachine LearningPerformance Optimization

Other Skills

REST APIsPythonMicrosoft AzureC++Architectural DesignAzure AI FundamentalsSoftware Development Life Cycle (SDLC)Large Language Models (LLM)MultiprocessingMicrosoft Azure Machine LearningNatural Language Processing (NLP)Kusto Query Language (KQL)MSSQLData StructuresAlgorithms

About

A full stack developer and programming enthusiast with more than 8 years experience in IT industry and knowledge in various front end and back end technologies. As a developer I am self driven, quick learner, likes to take up challenges and solve problems. As a professional I am naturally passionate about software development and an endless engaging career.

Experience

6 yrs 2 mos

Total Experience

2 yrs

Average Tenure

3 yrs 1 mo

Current Experience

Microsoft

2 roles

Software Engineer

Jun 2025 – Present · 1 yr · On-site

Software Engineer

Feb 2023 – May 2025 · 2 yrs 3 mos · On-site

360 Feedback Project
1. Enabled the migration of 283 LinkedIn Glint customers to Microsoft Viva Glint, unlocking $32M in annualized revenue.
2. Automated the translation upload process across 75 languages, reducing a manual 2-hour per language task to a self-serve workflow, saving ~150 customer support hours per upload cycle.
3. Optimized subject import parsing, reducing processing time from 4 hours to 3 minutes for 35,000 subjects, improving application responsiveness.
4. Developed privacy policy upload functionality, allowing companies to customize policies, unblocking 350 customer migrations and securing $20M in revenue.
5. Improved localization efficiency by optimizing 11 email macros, saving $130K per macro while enhancing translation accuracy.
6. Led the migration of Smartling translation services across LinkedIn Glint and Viva Glint, achieving $280K in annual savings by consolidating translation jobs.
7. Designed and implemented DFDs, Threat Models, and privacy reviews, ensuring security and compliance for seamless feature deployment.
8. Managed the end-to-end software lifecycle, from design and implementation to security reviews and stakeholder demos, ensuring high-impact, customer-centric solutions.
9. Worked on LLMs in a hackathon to convert natural language to SQL, enabling chatbot-based report generation from user queries.

JavaREST APIsSoftware Development

Microsoft

Software Engineer

Sep 2020 – Oct 2022 · 2 yrs 1 mo · Hyderabad, Telangana, India

1. ML Model Optimization for Verbatim Performance
Improved the Fast Escalation (FE) model by integrating conversation data, increasing precision by 45% and recall by 60%, exceeding OKRs.
Optimized data fetching, processing, and inferencing using SQL indexing and multiprocessing, reducing Time to Escalate (TTE) and improving customer satisfaction, contributing to OED/S500 business growth.
2. Fast Escalation Service Migration
Led the service migration to Amplify, improving model predictions and data access while ensuring compliance.
Managed code, infrastructure, security, and database updates, working with Amplify teams and PMs for a seamless, downtime-free transition.
Implemented subscriptions, replicas, and pipelines, completed 1CS assessments, resolved security vulnerabilities, and upgraded packages to ensure system integrity and support OED/S500 business growth.
3. Business Rule Engine (BRE) Service Enhancement
Developed BRE Updated Copy Discussion functionality, automating troubleshooting details and escalation tips, reducing manual efforts and improving customer satisfaction.
Enabled automated testing for BRE rules, proactively identifying Unicode character issues during rule publishing, enhancing development efficiency and SRE team effectiveness.
Recognized by stakeholders for the impact on operational efficiency.
4. Hackathon Contributions
Developed the S360 Notification System and Lockbox Notification System using Logic Apps, ensuring timely SLA compliance and improving engineering productivity.
Built a Customer Feedback Management Portal with sentiment analysis and Q&A capabilities and a Teams App to centralize shared media, enhancing collaboration and efficiency.
Created ML Model Explainers, providing actionable insights into model performance for better decision-making.
Recognized as Hackathon Runner-Up for innovation and impact.

PythonMicrosoft AzureMachine LearningSoftware Development

Adobe

2 roles

Member Of Technical Staff 2

Jan 2019 – Sep 2020 · 1 yr 8 mos · Noida

1. Acrobat Desktop Sandbox Performance
Reduced launch time by 77% (from 7s to 1.7s) in the sandboxed environment.
Achieved a 96% reduction in Highbeam initialization time and a 92% reduction in Preflight initialization time, improving user experience.
Enhanced non-sandboxed mode performance by 76%.
Led design, architectural reviews, and performance benchmarking for sustained improvements.
Introduced link-time optimizations, resolved critical bugs, and streamlined processes.
Recognized with the Spot Award (Q2’20) for exceptional contributions.
2. Launch Time Optimizations
Improved Acrobat Desktop and Adobe Reader launch performance by 30% by optimizing legacy code.
Implemented multithreading, library preloading, and static variable optimization, accelerating launches while maintaining security integrity.
Led the re-architecture of Acrobat’s launch workflow, achieving significant performance gains.
Awarded the Special Contribution Award for extraordinary impact.
3. Improved Responsiveness of Acrobat Desktop
Led efforts to improve Acrobat Desktop responsiveness by addressing hangs and optimizing idle processes.
Implemented state-saving, thread interruptions, and delayed task initialization for enhanced performance.
Developed the award-winning Responsiveness Score Model, quantifying and optimizing performance.
4. Acrobat Performance and Launch Time Optimization
Led performance and launch time optimization for Acrobat releases.
Reviewed pull requests and integrated automated performance checks to ensure launch time changes met standards.
Owned Acrobat Desktop performance metrics, driving significant reductions in launch times.
5. File Synchronization System
Designed and implemented file synchronization mechanism between local storage and Cloud with file caching for offline access and progress bar.

C++Architectural DesignSoftware DevelopmentPerformance Optimization

Member Of Technical Staff

May 2018 – Dec 2018 · 7 mos · Noida

Connect Installer Optimization: Owned Connect Installer deliverables, migrating the Linux-based signing
setup to Docker, which improved deployment efficiency. Identified and resolved legacy process loopholes.
Received DFT award give yearly for impactful contributions.

Zs

Software Engineer

Jul 2017 – May 2018 · 10 mos · pune

Full stack developer in one of the project of ZS i.e. JIM (web application)
Development using C#,vb.net, javascript, jquery, Asp.net ,MSSQL , REST API and many more technologies.
Javelin Application Enhancement: Developed and enhanced the Javelin Incentive Manager Application,
adding PDF report downloads with record counts and a detailed transaction summary page. Collaborated with
cross-functional teams to deliver efficient solutions within tight deadlines, ensuring a seamless user experience