Sep 2018 – Oct 2019 · 1 yr 1 mo · Bengaluru, Karnataka, India

• PhonePe is India's largest transactions platform built on payments. It is the crusader of UPI payments and a proud contributor to the hypergrowth of the world's most advanced payments system.
• We are leading the narrative on mobile payments which will change the way people manage their money on the go. We want to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We see ourselves facilitating this change, through technology at scale, positive disruption, and dogged customer centricity.
• Culturally, as a team, we learn fast, fail fast, act to impact, run lean and collaborate to bring out excellence and intellectual honesty in each other.
• Responsibilities:
• Single-handedly lead all Non Tech Hires for PhonePe across functions (Sales, Marketing, Operations, Customer Experience, Anlaytics, Categories(Bill Pay, In App, Recharge, Gold, Mutual Funds), Brand Marketing, Digital Marketing, Design, Finance, Accounts, Legal, Compliance and Strategy roles.
• Business Partner with Functional Heads to understand their requirements and drive end to end recruitment to grow their teams by strategic sourcing, data analytics and project management.
• For more than 6 months, was mentor to a recruitment coordinator(directly reporting to me). Successful in coaching her to be an Independent Recruiter.
• Involved in other projects. Worked on building a customized ATS for PhonePe and standardizing the entire recruitment process.

Apr 2017 – Sep 2018 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Treebo is a chain of budget hotels offering everything you need for a comfortable stay, delivered with a smile.
• Gone are the days when opting for a budget hotel meant that you could never be sure about what you were getting into (quite literally!). Budget hotels often meant disappointing rooms and indifferent service. Not any more.
• With Treebo, you can book with confidence and get assured quality. Because what you see is what you get. Every-time. Everywhere.
• Worked in tandem with the co-founders, core-team members, Business heads and Hiring managers to understand the business goals, hiring needs. Prioritize, design and strategize hiring plan for the quarter/half year and ensure to close the requirements within the timelines.
• Lead the supply (business unit) for Treebo,was responsible to problem solve all the hiring challenges for this function. Also, responsible to do the market research, Talent Mapping, salary bench-marking and thereby building a viable talent pool to timely cater to the required resources to the respective business units.
• Responsible for hiring all the senior roles at Treebo across functions – Performance Marketing, Brand Marketing, Product, Founder’s Office, Operations, Business Development, Central Quality, Revenue, OTA, Sales and Customer Experience.
• Closed several niche roles such as SEM, SEO, Growth Hacker, Project Lead, Product Content Writer, Product Operations, Cluster Heads, Partner Finance, Legal Counsel, Chief of Staff, Revenue Lead etc, by unconventional approaches.
• Liaise with and advise the hiring managers about recruitment metrics such as time to hire, conversion rate, candidate satisfaction etc.
• Besides Recruitment:
• Instrumental in Employer branding activities.
• Driving employee engagement activities
• Contributing to talent management and retention.
• Efficiently execute special projects/programs.

Feb 2016 – Apr 2017 · 1 yr 2 mos · Bengaluru, Karnataka, India

• I belonged to the fastest growing rental company RENTOMOJO and it was my challenge to find zealous people who share the same enthusiasm towards the Company. I worked across all talent domains for all our branches (Bangalore,Mumbai,Pune,Hyderabad, Chennai,Delhi,Noida & Gurgaon). I had hired for:
• Marketing
• SEO Manager
• Campaign Manager
• Content Manager
• Social Media Manager
• Copywriter
• Content Writers
• Marketing Coordinator
• Sales (Bangalore, Pune, Mumbai,Gurgaon,Delhi, Noida, Hyd & Chennai)
• City Heads
• Key Account Managers
• Assistant Managers
• Business development Executive
• Corporate Sales Executive
• Tele Sales Executive
• Telecallers
• MIS Executive
• Operations (Bangalore, Pune, Mumbai,Gurgaon,Delhi, Noida, Hyd & Chennai)
• City Head - Operations
• Executive/Sr.Executive/AM/Manager - Warehouse
• Executive/Sr.Executive/AM/Manager - Logistics
• Executive/Sr.Executive/AM/Manager - Category
• MIS Executive/Data Entry Executive
• Customer Experience
• Associate/Sr. Associate/ Lead/Manager - (Email, Chats, Inbound, Outbound, Escalations, Payments, Refunds, Operations,Collections)
• Associate/Sr. Associate/Lead - Customer Excellence (Sales, Extensions)
• Associate/Sr. Associate/ Lead - Risk Operations (KYC)
• Social Media & Escalations Specialist
• AM -Quality
• Associate Program Manager
• People (Bangalore & Mumbai)
• Head - People Team
• Associate/Sr. Associate/AM/Manager - Talent Acquisition
• Associate/Sr. Associate/AM/Manager - HR Operations
• Associate/Sr. Associate/AM/Manager - Administration
• Associate/Sr. Associate/ Manager - IT
• MIS Executive
• Data Entry Executive
• Others:
• Executive Assistant
• Strategy Consultant
• Legal Associate
• Investor Relations

May 2013 – Jan 2015 · 1 yr 8 mos · Greater Hyderabad Area

• Verity Knowledge Solutions is a leading Knowledge and Business Process Outsourcing company. Verity is an affiliate of UBS, a global firm providing financial services such as Investment Banking and wealth/asset management to private, corporate and institutional clients.
• Verity took over the investment banking analytics outsourcing operation of UBS in 2009.
• Responsibilities:
• Talent Acquisition(Campus Recruitment & Lateral Hiring)
• Employee Relations
• On- boarding
• Induction
• HR Operations
• Compliance
• Vendor Management

Aug 2012 – Jan 2013 · 5 mos · Greater Hyderabad Area

• Involved in actvities like Business Development Network, Website Updation, Website traffic growth,Client meetings,Designing job descriptions, Coordinating and leading various projects.

Dec 2011 – Jan 2012 · 1 mo · Greater Hyderabad Area

• Was associated in the process of planning , strategizing , and execution of a very important pan india drive where in my responsibilities to be specific were to identify potential target groups, approach, pitch and obtain specific manpower required to successfully execute the drive, in addition to this i was also involved in the pan india scheduling of resource for a training program on a strategically planned training calender developed by me.

May 2011 – Dec 2011 · 7 mos · Himayatnagar

• Engaged a team of 40 CBAs from across the country and assigned work to them regularly.Responsible for recruiting and scheduling candidates for Interviews and regular operations.Conducted personal and telephonic interviews.Maintained student databases and made presentations at various colleges and clients. Worked on developing HR policies,organisation structure, company profile, business module and prepared questionnaires for pre assessment process for marketing, hr and finance aptitude tests.

May 2010 – Jan 2011 · 8 mos

• Involved in interview co-ordination with HR's of many companies like Cognizant, Accenture, HSBC, UHG, ICICI, HP, Avaya .Coordinated public sector events such as NTPCL, JIPMAR etc. I have also scheduled candidates and maintained a database of the same.