Neha Pandey — Software Engineer

ServiceNow Developer with 4 years of IT experience, including 2+ years in ServiceNow development, ITSM and S2P module. Proven expertise in module configuration (Incident, Problem, Change, CMDB), workflow automation, and tool integration using REST APIs and monitoring tools. Skilled in JavaScript scripting, business rules, UI scripts, scheduled jobs, and Flow Designer for automating ticket routing and notifications. Strong background in form & UI customization (forms, lists, service catalogs), access & security management (user roles, groups, ACLs), and CMDB. Experienced in building performance dashboards and custom reports for real-time analytics and service improvement. Focused on delivering scalable, ITIL-aligned solutions that drive efficiency, automation, and user satisfaction.

Stackforce AI infers this person is a ServiceNow Developer with expertise in ITSM and web development.

Location: Delhi, India

Experience: 4 yrs 7 mos