Neha Sharma

Business Development Executive

Delhi, India7 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led operational efficiency improvements at Meesho.
  • Expert in data-driven decision making and business strategy.
  • Strong background in customer success and service operations.
Stackforce AI infers this person is a leader in e-commerce operations with a focus on customer success and data analytics.

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Skills

Core Skills

Customer SuccessOperations ManagementBusiness DevelopmentSales And MarketingTrainingCustomer ServiceProject Management

Other Skills

Service OperationsProject PlanningCustomer InsightCreativity and InnovationData-driven Decision MakingBusiness StrategyCross-functional Team LeadershipSales Target ManagementInventory ManagementGrowth InitiativesBusiness MetricsCampaign ExecutionRetailQuality ImprovementQuality Auditing

About

At Meesho, our focus on seller growth and success is paramount, and as the Team Lead, I steer our efforts towards optimizing operations and improving customer success. Leveraging a strong educational foundation in Engineering Physics, I apply an analytical approach to problem-solving and process enhancement. With certifications in Tableau, Data Science, and Business Analytics, our team has advanced Meesho's operational efficiency. Attention to detail and a commitment to excellence underpin our strategy, ensuring that we consistently exceed performance benchmarks and drive meaningful impact in the e-commerce space.

Experience

7 yrs
Total Experience
2 yrs 4 mos
Average Tenure
4 yrs 3 mos
Current Experience

Meesho

2 roles

Team Lead- Seller Growth & Success

Promoted

Sep 2023Present · 2 yrs 8 mos · Delhi, India · Remote

Service OperationsCustomer ServiceCustomer SuccessOperations Management

Business Development Manager

Aug 2021Mar 2023 · 1 yr 7 mos

Business DevelopmentSales and Marketing

Niit technologies

Training Assistant

Feb 2020Aug 2021 · 1 yr 6 mos · Gurugram, Haryana, India

Customer ServiceTraining

Upturn united consultancy private limited

Branch Coordinator

Sep 2018Dec 2019 · 1 yr 3 mos · Chandigarh, India · On-site

Customer ServiceProject PlanningProject Management

Education

Himachal Pradesh University

Bachelor of Science - BS

Jul 2012Jun 2015

Swami Vivekanand Institute of Engineering & Technology, Banur

Master of Science - MS — Engineering Physics/Applied Physics

Jul 2015Jun 2017

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