Mar 2025 – Present · 1 yr 3 mos · San Francisco Bay Area · On-site

• Viven is building Digital Twins for the enterprise — and eventually, for everyone.
• We’re creating intelligent counterparts that preserve knowledge, accelerate decisions, and scale human potential.
• We’re hiring exceptional engineers, researchers, and builders who want to shape the next frontier of AI and agentic systems.

Jul 2021 – Nov 2023 · 2 yrs 4 mos · San Francisco Bay Area · Remote

• Skilljar’s mission is to unlock technology’s benefits for society. Our external LMS product empowers enterprises to create and publish courses on branded online academies to train their customers. Enterprises like Cisco, LinkedIn, Shopify, Tableau, U-haul and hundreds more, can drive 30-50% increase in revenue retention and 2x their NPS. I'm VP Product in the exec team reporting to Cofounder & CEO, and responsible for product management, design, product analytics, and strategy.
• Led launch of Strategic Insights, an industry-first patent-pending product powered by insights extracted from our proprietary data of nearly 300M completed lessons and 10M granted certificates.
• Several popular and impactful releases such as no-code tools including Generative AI for multimodal content creation, account-based analytics and templates to show business impact, advanced content monetization, enterprise live training and webinars, and more.
• Keynote speaker at our premier annual conference for education leaders, and periodic webinars.
• Developed the product vision, strategic direction, product strategy, Generative AI roadmap, initial product positioning, product prioritization rubric, and multi-quarter product roadmap for the company in a highly competitive and crowded market.
• Grew the product team to a total of 14, which includes directors, from 4 ICs in 11 months, who partner with 40+ engineers team. Formalized career paths. Promoted people to senior IC levels and management.
• Led product packaging & pricing; market insights through win-loss, competitive intel, NPS, and CAB (customer advisory board); and key product partnerships.
• Initiated and led the all-company cloud data warehouse & visualization for product's revenue impact & business intelligence powered by multiple data sources and AI/ML-based insights & forecasting.
• Skilljar is backed by Insight Partners, Mayfield, Shasta, and Trilogy.

Apr 2018 – Jun 2021 · 3 yrs 2 mos · San Francisco Bay Area

• Eightfold AI’s mission is to use Responsible AI to help people find their right career opportunity. Over 3 years we grew from a small Series A startup to users in 100+ countries and a $2.1B Series E valuation in June 2021. Our Fortune 500 enterprise customers achieved 80% faster time to interview, 60% reduction in cost to hire, and 25% reduction in regrettable attrition. Reported to CPO and was in the exec team.
• Led high-velocity team that built core AI and 6 products that transformed recruiting and upskilling:
• Shaped key aspects of our patented Deep Learning AI and language model, which predicts a professional's ideal next role and a job's ideal candidates and produces a Match Score.
• Responsible AI product analytics, process, and artifacts on validity, fairness, ethics, explainability, and robustness to enable customers’ compliance with SR 11-7 Model Risk Management, European Union Trustworthy AI, OFCCP, and EEOC, and explored using ABOUT ML.
• 1- Data Platform for AI that complies with data security & data privacy standards such as SOC 2, GDPR, and CCPA; acquires and manages public data on the open web; integrates bidirectionally using API, web hooks, and data extracts with enterprise tech stacks including ATS, HRIS, SSO, LMS, VMS, and IT/communication
• 2- App Platform to enable developers, such as for technical interviews, communication, workflows, professional learning, and more, to provide their apps in our products.
• 3- Admin Console, which started as a prize-winning internal hackathon project, enables system integration partners to do fast and effective configurations for enterprise-grade sandbox and production.
• 4- Talent Diversity to mask resumes for unbiased screening, uncover statistically significant hiring biases, and executive analytics. Sold the first two deals.
• 5- Talent Management for employees to build their profile and get matched to internal jobs.
• 6- Talent Acquisition for sourcing, screening, and interview workflows.

Mar 2016 – Dec 2017 · 1 yr 9 mos

• Bloomreach powers 25% of US retail e-commerce transactions, second only to Amazon at 35%. We were honored in Gartner MQ for web content, Forrester Wave for digital experience platform, and CB Insights AI 100. $2.2B valuation as of Feb 2022.
• 10x company revenue growth and 5x employee count during my time. 2x ARR growth year on year on product revenue. 100% pilot conversion and best-in-class customer NPS 50.
• Led launches of 1-1 personalization and segment targeting; semantic search powered by AI and language model, including curated ranking controls, structured typeahead / suggested queries; related text & video content; top global languages; data platform; developer console including API and SSO / authorization.
• Responsible for overall product strategy, product vision & roadmap, product success, workflow UX & design, data model & data pipeline, analytics, Redshift SQL data warehouse, and productizing research in machine learning & artificial intelligence (AI/ML).
• Led a team of 15 people (product managers, data analysts, product analysts), including people managers, and an outsourced data labeling & annotation team.

Jul 2014 – Feb 2016 · 1 yr 7 mos

Sep 2012 – Jun 2014 · 1 yr 9 mos

• Bloomreach SEO product enabled Google search users to discover relevant new web pages on our customer's sites, powered by generative algorithms. Product accounted for 90% of revenue.
• Built experimentation platform for algorithm testing and awarded a patent.
• Led team of former management consultants from top firms who owned go-to-market of all products to enterprise customers. Later this was spun off as an independent customer success team.
• Awarded culture, excellence, top performer, peer, and inventor awards.

Jan 2012 – Aug 2012 · 7 mos

• - Did cold-calling of several prospects on my new product and sold the first deal.

Mar 2010 – Dec 2011 · 1 yr 9 mos

• Lawyers.com is the top consumer site to find legal advice, attorneys, and documents.
• Responsible for product roadmap, user acquisition, monetization using CPC / CPA and subscription, revenue and P&L, and growth
• LexisNexis Above & Beyond award for outstanding leadership, passion, and dedication which helped bring innovation (in wills and estate planning) to life in record time.
• Led growth programs for SEO, SEM, social media, content, and blogs.

Sep 2009 – Feb 2010 · 5 mos

• Product launch of Lexis.com in Asia for business and legal search
• Developed segmentation and pricing in Malaysia, India, and Hong Kong for new products
• Drove launch decisions in content packaging, pricing, promotional offers, contract design, and fulfillment process

Mar 2009 – Aug 2009 · 5 mos

• Corporate Strategy & Business Development
• Managed a sales promotion towards realizing an immediate cross-sell revenue opportunity
• Facilitated global product cross-sell of UK legal content in Commonwealth markets of India, Hong Kong, and South Africa
• Developed competitive intelligence in the lead generation market for US small law firms

Aug 2008 – Aug 2010 · 2 yrs

• LexisNexis (part of NYSE: RELX, FTSE 100) provides data, search & analytics, and workflow software for legal, regulatory, and business.
• My goal with the Executive Development Rotation Program was to build general management skills and cross-functional empathy. I was also inspired by driving rule of law after the 2007-08 financial crisis.
• Immersed in rotational assignments in product development, strategy, sales, and legal functions.
• Worked on data products for legal & compliance research at LexisNexis US, India, Asia (Singapore, Malaysia, Hong Kong, and Australia), and UK.

Aug 2008 – Feb 2009 · 6 mos

• Market Strategy Planning for Healthcare vertical
• Formulated product strategy in healthcare revenue cycle management (RCM) and anti-fraud market. Healthcare was mentioned in 2008 investor call.

Aug 2000 – Jul 2006 · 5 yrs 11 mos · Greater Atlanta Area

• Air2Web provides a single messaging API to 90% of worldwide mobile carriers. Used by Amex, AT&T, NFL Super Bowl MVP, P&G, Reality TV e.g. Survivor, Starbucks, UPS, and Weather Channel. Frost & Sullivan award for best mobile marketing suite. Assisted in securing funding from Carlyle Ventures.
• Product Manager: Jan 2006 - Jul 2006
• Product Engineering Manager: Jan 2003 - Dec 2005
• Software Engineer: Aug 2000 - Dec 2002
• Web: HTML, CSS, XML; Mobile: J2ME, SMPP, SMTP, WAP/WML; Server-side: Java, J2EE, JSP, Spring, Hibernate; Servers: Apache, Weblogic; Database: Oracle; OS: Linux

Jan 1999 – May 2000 · 1 yr 4 mos · Greater Boston Area

• Worked on applications of RFID and IoT (Internet of Things) as a founding graduate researcher at MIT Auto-ID Labs founded by Sanjay Sarma, Kevin Ashton, and Kai-Yeung Sunny Siu.
• Earned a Master of Science degree in the Mechanical Engineering department.
• Published "On integrating physical objects with the internet" located at http://library.mit.edu/item/001010379
• Mentioned in Global RFID published by Springer https://link.springer.com/content/pdf/bfm%3A978-3-540-35655-4%2F1.pdf
• Coursework included Computer Algorithms, Computer Graphics, Mechatronics, System Dynamics, and Applied Probability