Mar 2024 – Feb 2025 · 11 mos · Mississauga, Ontario, Canada · Hybrid

May 2018 – Nov 2021 · 3 yrs 6 mos

• Collaborated with various stakeholders in APAC and EMEA regions to provide excellent service to clients and solve business problems related to HCM process.
• Performed system administration functions on Workday, Beeline, and other internal portals, such as security maintenance, data loads, integration issues, and upgrades.
• Liaised with managers, vendors, and HRBPs to ensure smooth onboarding and offboarding of candidates and work orders in the VMS system.
• Cleaned, analyzed, and visualized large data sets related to HR operations and metrics.
• Created dashboards and reports using data visualization tools to communicate insights and recommendations to stakeholders.
• Accomplishments:
• Closed 40% of new positions with excellent customer service and problem-solving skills.
• Increased the Headcount in Q2 by four times compared to Q1 and achieved 66% of Q2 numbers in the first month of Q3 with strategic partnership.
• Lead the team to successfully manage 60% of the client’s Contingent workforce with my management skills.

Nov 2021 – Jul 2023 · 1 yr 8 mos · Hybrid

• As a part of the HCM - reporting and analytics team I managed SQL database, collected and synthesized data from various sources, and identified trends for stakeholders.
• Used MS Excel, Power Query, and PowerBI to clean, analyze, interpret, and visualize data to support decision making.
• Collaborated with business teams to understand their reporting needs and suggest improvements.
• Audit reports to ensure data quality and compliance, and serve as a POC and expert for recruitment reporting & analytics tools, headcount tracking, and workforce management.
• Worked under tight deadlines and provide accurate and timely reports, ensuring a consistent and high level of customer service and operational excellence.
• Accomplishments:
• Reduced headcount variance from more than 5% to 0.5% by identifying and resolving staffing issues with my analytical thinking.
• Decreased unwanted expenses and billing to near zero by identifying and resolving resource seepage issues with my problem-solving skills.
• Optimized resource allocation and cost savings by identifying and resolving hiring delays and employee retention issues.

Apr 2017 – May 2018 · 1 yr 1 mo

• Collaborated with clients to understand their technical, strategic, and financial goals and hiring needs.
• Conducted market research and competitor analysis.
• Used ATS tools to find and attract potential candidates.
• Screened candidates for qualification match, cultural fit, and compatibility.
• Supported candidates throughout the interview and negotiation process.
• Built long-lasting relationships with candidates and employees.