May 2024 – Mar 2026 · 1 yr 10 mos · Mumbai · On-site

• In my current role as Senior Manager at boAt Lifestyle, I am responsible for driving operational cost efficiency and managing budgeting activities. I have successfully achieved a 20% reduction in logistics expenses through strategic box dimension validations. I implement structured inventory control frameworks, conduct regular cycle counts, and actively manage stock adjustments to reduce annual shrinkage. My focus on network planning has enhanced zonal performance, increasing allocation from 35% to 58%. I lead process improvement initiatives, standardizing operations through SOP development, and collaborate with marketing and sales teams to improve inventory availability. Additionally, I capture customer feedback to enhance the customer experience and build a performance-driven team.
• Achievements:
• Achieved a 20% reduction in logistics expenses through strategic cost optimization initiatives.
• Increased inventory availability from 75% to 88% by collaborating with marketing and sales teams.
• Reduced order-to-delivery time from 4 days to 1.8 days by recalibrating SLAs and improving service level management.
• Successfully built and coached a high-performing team, fostering a culture of continuous improvement.

Aug 2019 – Apr 2024 · 4 yrs 8 mos · Bengaluru Area, India · On-site

•  Leading a team of 800 Associates, including 16 on-roll employees serving as front-line managers and Team Leads, in ongoing warehouse operations.
•  Continuously contributing to three distinct roles within Amazon's warehouse operations: Inbound, Outbound, and Middle Mile, ensuring seamless coordination and execution.
•  Independently managing five Outbound peaks at BLR7, showcasing adept leadership and operational management skills.
•  Actively contributing to the growth of Outbound Operations by consistently enhancing productivity and implementing process improvements.
•  Driving significant growth in volume, with an increase from 120,000 in January 2022 to 235,000 in January 2023, through strategic planning and execution.
•  Focusing on ongoing efforts to enhance the productivity of associates and foster the skill development of part-time employees, notably through the ALFA Associates program.
•  Engaging in daily planning and execution of Inbound, Outbound, and Middle Mile operations, ensuring smooth and efficient delivery of tasks.
•  Successfully delivering four Great Indian Festival sales events during October, highlighting effective coordination and execution in high-pressure situations

Jul 2016 – Jun 2018 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Liaises with local line haul & vehicle vendors and plans routes & schedules
• Coordinates with service providers to ensure on-time handover and retrieval of load at the airport and ensures connection of load on scheduled flights/trucks for onward connections
• Ensures security clearance of bags at airport
• Schedules load ID in system
• Generates and analyses reports like vehicle usage report, daily exceptions report, on-time retrieval report, total inbound and outbound volume report
• Conducts root cause analysis of defects/errors & develops effective corrective measures on time
• Handles exceptions, provides resolution to issues faced by the associates and escalates to appropriate audiences as required.
• Briefs the associates about operations and instructs them on any special instructions received from vendors/CS
• Acts as a single point of contact for other function/teams (TOC, CS) and provides feedback on error reports.
• Manages procurement.
• Maintains stock of inbound, outbound and the stored inventory.

Jun 2018 – Aug 2019 · 1 yr 2 mos · Hyderabad Area, India

• Led a team of 300 associates, including 8 front-line managers and team leads, overseeing Inbound operations at the grocery Fulfillment Center in Hyderabad.
•  Managed Inbound operations with a focus on ensuring inventory quality and efficient processes within the grocery Fulfillment Center.
•  Played a crucial role as part of the launch team, contributing significantly to the substantial increase in Inbound volume from 20,000 per day to 110,000 per day.
•  Addressed challenges related to replenishment strategy and quality maintenance within the grocery Fulfillment Center, ensuring smooth operations.
•  Achieved a notable reduction in the defect rate from 12% to 4% within three months of initiating operations, demonstrating effective problem-solving and operational management skills

Sep 2014 – Jul 2016 · 1 yr 10 mos · Bangalore

• Responsible for Inventory management, Packaging and dispatch
• Manpower Planning, Co-ordinate among teams in order to execute daily plans
• Process Adherence and optimization of employee productivity
• Customer focused operations in order to reduce FC errors.
• Achievements:
• o Outstanding Performer for the year2014-15
• o Flipkart Excellence Award for Designing Single piece flow
• o 5 Kaizens implemented which includes dispatch time, Knowledge Bank for employees

Jun 2008 – Jun 2012 · 4 yrs · Jharsuguda Area, India

• Managed the team and the day-to-day management of a warehouse in accordance with overall company policy and ensured that all necessary inventories are available.
• Responsible for measuring process Failure Mode Effective Analysis also involved in the maintenance of material handling vehicles.
• Involved in short term project developments & Implementations .
• Supervised the inventory management functions, which involved determining optimum, inventory and levels. Interfaced with the unit heads of other departments for effective communication & coordination of the projects.
• Efficiently managed the warehouse. Involved in setting up logistics and supply chain management operations and also monitoring quality, quantity and timely dispatches.
• Developed teams and provided inspirational guidance & efficient leadership to achieve excellence. Devised ways for maximum productivity & team’s performance enhancement by exploring areas of value addition.