Apr 2024 – Jun 2024 · 2 mos · Pune (Head Office) · On-site

• As a Management Intern in Strategy and Marketing at Bajaj Finserv Ltd in the vertical of Bajaj Auto Credit Ltd , I played a key role in driving business growth and enhancing customer satisfaction. Collaborating with top management, I helped shape strategic initiatives and provided data-driven insights to optimize lead management strategies and marketing campaigns, ensuring a seamless customer journey.
• Key Deliverables & Outcomes:
• 1)Optimized Lead Generation: Enhanced lead generation processes across multiple channels, leading to a 30% increase in lead quality and a 25% growth in lead volume, supporting sales team targets.
• 2)Lead Conversion Strategies: Developed strategies that improved conversion rates by 20%, streamlining the journey from inquiry to loan disbursal for a more efficient customer experience.
• 3)Digital Marketing Campaigns: Orchestrated campaigns via text messaging, WhatsApp, chatbots, and voice bots, increasing customer engagement and advancing leads through the sales funnel, contributing to a 15% rise in customer interactions.
• 4)Stakeholder Relationship Management: Worked closely with Area Sales Managers (ASMs), Credit Sales Managers (CSMs), and call center agents to align marketing and sales efforts, enhancing cross-functional synergy and increasing sales team efficiency by 10%.
• 5)Center of Excellence Contributions: Collaborated with the product management team to identify strategic data enrichment centers, improving data accuracy and supporting targeted marketing strategies. This led to better customer insights and informed decision-making, positively impacting business performance.
• Through these initiatives, I contributed to optimizing lead management, developing data-driven marketing strategies, and fostering collaboration with key stakeholders and top management, all of which significantly enhanced business performance and customer satisfaction.

Mar 2024 – Mar 2025 · 1 yr · Nagpur, Maharashtra, India · On-site

• As the Head of the Alumni Relations Team at SIBM Nagpur, I led a team of 22 members to strengthen and expand the alumni network, fostering meaningful connections between alumni and current students. Promoted to this role after being the Coordinator of the Junior Team, I played a crucial role in launching initiatives aligned with the strategic objectives of the institute.
• Key Initiatives & Achievements:
• 1)Reconnect 2.0: Organized the second alumni meet, strengthening relationships, creating networking opportunities, and encouraging long-term alumni engagement.
• 2)Career Guidance & Mock PI Rounds by Alumni: Launched a mentorship program where alumni conducted mock personal interviews and provided career guidance, boosting students' confidence and preparing them for job searches.
• 3)Aluminspire 2.0: Coordinated the leadership talk lecture series, where alumni shared industry expertise, bridging theoretical learning with real-world applications and inspiring students to shape their careers.
• 4)Alumni Community Across Social Media: Built and expanded an active alumni network on LinkedIn, Instagram, and WhatsApp, creating a platform for professional networking, collaboration, and ongoing discussions across all batches.
• 5)Alumni Database Overhaul: Led the revamping of the alumni database, ensuring up-to-date contact details and career information, improving communication and outreach with alumni.
• 6)Represented ALMAT at the Executive Student Council: Represented ALMAT in the Executive Student Council, ensuring that alumni relations aligned with the institute's strategic vision. Collaborated closely with top management to contribute to key decision-making processes, fostering synergy between alumni engagement and the broader goals of SIBM Nagpur.
• These initiatives enhanced alumni engagement, empowered students, and built a vibrant network that adds long-term value to the SIBM Nagpur community, fostering lasting connections and a dynamic, collaborative environment.

Jan 2024 – Apr 2024 · 3 mos · Nagpur, Maharashtra, India · On-site

• As a Senior Member of the Aspirant Relations Team at SIBM Nagpur, I played a crucial role in overseeing the smooth execution of the online Group Exercise (GE) and Personal Interview (PI) process. My primary responsibility was to ensure that the technical infrastructure and logistical arrangements were strategically aligned to deliver a seamless virtual interview experience for both candidates and interviewers.
• I employed strong strategic planning to eliminate any barriers to accessing the online platform, proactively addressing any technical challenges to maintain uninterrupted sessions. By anticipating potential issues, I ensured that candidates faced minimal disruptions and that the interview process ran efficiently.
• Additionally, I meticulously managed the scheduling process, optimizing time slots and resources to enhance the effectiveness of each GE and PI session. This coordination not only facilitated smooth interactions between candidates and interviewers but also contributed to the overall professionalism of the event.
• Serving as a trusted point of contact, I provided comprehensive support to both candidates and interviewers, swiftly resolving inquiries and clarifying procedures. I ensured that all participants were well-informed and felt supported throughout the process, maintaining a positive and engaging atmosphere.
• By implementing these strategies, I contributed to creating a professional and welcoming environment during the interviews, enhancing the overall experience and ensuring that all parties had a positive and productive interaction.

Jun 2023 – Mar 2024 · 9 mos · Nagpur, Maharashtra, India · On-site

• As the Junior Coordinator of the Alumni Relations Team (ALMAT) at Symbiosis Institute of Business Management (SIBM), Nagpur, I led a team of 10 members from the junior batch, collaborating closely with senior team members and top management. Together, we worked on several key initiatives to strengthen the alumni network and foster engagement with the institution.
• Key Initiatives & Achievements:
• 1)Retroconnect 1.0: Successfully organized the first alumni meet in Pune, providing a platform for alumni to reconnect and build stronger ties with each other and the institution.
• 2)Alumni Portal Launch: Coordinated closely with the Symbiosis Center for Alumni Engagement (SCAE) for the launch of the alumni portal, creating a central hub for communication and networking. The portal was regularly updated with newsletters, event announcements, and resources to keep alumni informed and engaged.
• 3)Aluminspire 1.0 Lecture Series: Led the launch of the Aluminspire 1.0 series, where distinguished alumni shared their industry insights with current students. This initiative helped bridge the gap between academic learning and real-world application.
• 4)Representation at Student Council: Represented the Junior Team at the Student Council, ensuring alignment of ALMAT's initiatives with the broader goals of the institute and collaborating with senior management and top management.
• These initiatives helped strengthen alumni connections, foster student-alumni collaboration, and contribute to a more engaged and thriving community at SIBM Nagpur.