Palak Agrawal

DevOps Engineer

Newark, California, United States12 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Achieved 99.99% uptime for global services.
  • Automated compliance processes, saving $800K.
  • Spearheaded $10M infrastructure migration.
Stackforce AI infers this person is a SaaS Infrastructure and DevOps expert with a focus on automation and compliance.

Contact

Skills

Core Skills

Platform EngineeringDevopsComplianceData Analysis

Other Skills

RunbooksRedisTerraformKubernetesAWSIncident ManagementDatabase ManagementSecurity AutomationHashiCorp VaultIAMCompliance AutomationGrafanaNew RelicPagerDutyGoogle Cloud Platform (GCP)

About

I've spent a decade making infrastructure invisible, so engineering teams can ship without thinking about it. At Autodesk, I owned the infra for BIM 360 and Tandem (Digital Twin), serving construction sites globally: 99.99% uptime, $30M+ in enterprise revenue unblocked, $800K in cost savings. I did this by automating everything that used to be manual: compliance, security gates, secret rotation, incident response. Now I'm looking for a senior role where I can do it again, at a company that's scaling fast enough that the problems are interesting. What I bring to the table: Strategic Modernization: Navigating high-stakes migrations with zero downtime. Compliance at Scale: Transitioning organizations from manual audits to continuous, automated compliance. Operational Leadership: Building the observability loops and response playbooks that sustain enterprise-grade reliability. Open to Senior DevOps, SRE, and Platform Engineering roles in the Bay Area or remote. Best way to reach me: palakag912@gmail.com or DM here.

Experience

12 yrs 2 mos
Total Experience
2 yrs 1 mo
Average Tenure
7 yrs 9 mos
Current Experience

Autodesk

2 roles

Senior DevOps Engineer

Promoted

Apr 2020Present · 6 yrs 1 mo

  • Cloud Modernization & Revenue Growth: Spearheaded a $10M infrastructure migration of facility management apps to the Autodesk CloudOS (ECS). Engineered Terraform scripts and hardened images that slashed environment spin-up time by 85% and unblocked $30M+ in enterprise revenue by meeting strict ISO certification standards.
  • High-Availability Database Engineering: Directed a zero-downtime migration from RDS to Aurora Postgres for mission-critical workloads. Optimized the storage layer to achieve a 3x increase in read throughput and a 75% reduction in failover latency, sustaining a 99.99% availability SLA for global 3D streaming.
  • Security Automation & Breach Prevention: Launched a Kubernetes security suite that detected 50+ misconfigurations and automated compliance against CIS benchmarks. This initiative reduced security audit overhead by 95% and mitigated potential breach costs estimated at $500K+.
  • Shift-Left Security Integration: Transformed the software release lifecycle by embedding automated SAST and IaC security gates directly into CI/CD pipelines. This approach eliminated 90% of critical vulnerabilities before deployment and reduced emergency security patches by 60%.
  • Zero-Trust Identity Management: Architected a Zero-Trust framework using HashiCorp Vault and IAM roles, implementing automated 90-day secret rotations. Achieved 100% elimination of hardcoded credentials and a 75% reduction in credential exposure risk, ensuring continuous GDPR compliance.
  • Compliance Acceleration: Accelerated SOC2 audits by deploying Vanta for automated evidence collection, reducing manual audit preparation time by 90%. Achieved "Continuous Compliance" status, effectively unblocking enterprise sales cycles by up to 4 months.
  • SRE & Platform Reliability: Boosted platform reliability to 99.99% uptime by operationalizing DORA metrics (MTTR, RTO, RPO) using Grafana and New Relic. Integrated PagerDuty to automate the incident response loop, slashing Mean Time to Recovery (MTTR) by 65%.
RunbooksRedisTerraformKubernetesAWSIncident Management+3

Software Engineer - DevOps

Aug 2018Apr 2020 · 1 yr 8 mos

  • Reduced Mean Time to Recovery by 65% through effective PagerDuty integration and automated incident response workflows.
  • Owned shift-left security integration end-to-end: embedded SAST and IaC gates into CI/CD pipelines, eliminating 90% of critical vulnerabilities pre-deployment and cutting emergency patches by 60%.
  • Implemented a blue-green deployment strategy, enabling zero-downtime releases and accelerating feature delivery by 40%.
RunbooksRedisDevOps

Northeastern university

2 roles

Graduate Teaching Assistant

Jan 2018May 2018 · 4 mos · Greater Boston Area

  • Assisting Prof. Richard Sherman in mentoring students in analysis, design, modelling, warehousing and integration
  • Conducting workshops to familiarize students with tools and concepts of Data Warehouse and Business Intelligence
  • Creating a grade system and setting grade standards in collaboration with other teaching assistants

Graduate Student

Sep 2016Jun 2018 · 1 yr 9 mos · Greater Boston Area

Google Cloud Platform (GCP)Blazemeter

Sanofi

DevOps Engineer and Data Analyst Co-Op

Aug 2017Dec 2017 · 4 mos · Greater Boston Area

  • Worked as a DevOps Engineer & Data Analyst for Type 2 Diabetes medical device – My Dose Coach and DoRe applications
  • Worked on below two projects equally
  • Project 1:
  • Automated the process of spinning up the Azure infrastructure for development, testing, demonstration, verification, and production with the required resources using an Ansible
  • Automated the installation of JDK, JRE, NTP, Memcached, Apache installation and SSL certificate creation process using Ansible
  • Pipelined the process of creating new infrastructure and setting up an infrastructure through the Ansible in the Jenkins
  • Worked on Continuous Delivery Model and Configuration Management
  • Worked on Backend Development using Java and Scala
  • Project 2:
  • Developed a python script using Jupiter notebook to sanitize the raw data available from API for My Dose Coach (MDC) Application
  • Analyzed the data to discover the facts and usage of MDC app in India and USA
  • Performed various operations on sanitized data to generate statistics for each patient and doctor
  • Created 3 dashboards with 21 meaningful worksheets using Tableau for the population of patients who used MDC application
  • Visualized the data that helped doctors and users understand the impact of an MDC application on patients daily schedule as well as dose patterns
  • Given My Dose Coach Award for contributing and performing well in creating the visualization for doctors and users in India

Tata consultancy services

3 roles

System Engineer

Promoted

Apr 2015Apr 2016 · 1 yr

  • Worked for Telecom Project - A South African Telecommunication Company.
  • Was a part of Customer Business Unit and have gained a vast knowledge of CRM Systems.
  • Led an implementation of revamping Inventory Management System as a result of which $0.83M saved and time to fetch details and update inventory was reduced from 10 mins/hit to 5 secs/hit.
  • Maintained the Webservice which was developed for interfacing between CRM System and Inventory Management System.
  • Worked towards maintaining 100% SLA by resolving incidents and received 100% Customer Satisfaction Index from Client.
  • Created the scripts to send alerts in case of server failure and reports related to Inventory.
  • Worked on Change Request Lifecycle and configuration management.
  • Monitored and maintained the server space to keep it up 24/7.
  • Awarded "Star of the Month" and rewarded with TCS gems for redesigning Inventory System before the deadline and logging process improvement for $800K Savings.
  • Won the 1st prize for submitting the case study on Rigor in Operations (RiO).
  • Documented CRM manuals, presentations, best practices and reports in order to represent project for CMMI level audit.
  • Completed training on Agile Delivery Concepts, Software estimation and Integrated Quality Management.
  • Have received the appreciation notes from Global Telecom Head for being enthusiastic at Fun@Work and taking cultural initiatives.
  • Required Competencies:
  • Must have hands-on Java, Hibernate, and SQL
  • Experience building website that has been successfully delivered to the customers and great problem-solving skills.
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Must be good in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

Assistant System Engineer

Jun 2014Mar 2015 · 9 mos

  • Worked for Telecom Project - A South African Telecommunication Company.
  • Analyzed, developed and tested enhancements using Java and PL/SQL.
  • Took responsibilities like software testing, automation, software release management, load balancing, tuning and database management.
  • Received an "On the Spot" award for the best team performance.
  • Acquired Yellow and Greenbelt for Lean - Six Sigma Technology.

Assistant System Engineer - Trainee

Mar 2014Jun 2014 · 3 mos

  • Worked as a trainee on Web development project.
  • Developed a Hotel management website using Hibernate, Spring Framework, and JavaScript.
  • Received a training for business skills during this 3 months of tenure.
  • Selected as a SPOK (Single point of Knowledge) and Team Leader for 3 months long web development project.
  • Accomplished the responsibilities of coding particularly front-end part, reviewing code and test cases, conducting team meetings, ensuring smooth integration and direct communicating the requirements with Technical Lead.

Science club of h. j. shah jr. college

Former President

Aug 2008Jul 2009 · 11 mos · Navapur

  • Responsibilities:
  • Organized interschool science exhibitions
  • Started the work of constructing botanical garden with the help of members of the science club
  • Worked towards Science Lab logistics

Education

Northeastern University

Master of Science (MS)

Jan 2016Jan 2018

University of Mumbai

Master of Management Studies — Information Technology

Jan 2014Jan 2016

R. C. Patel Institute of Technology, Shirpur

Bachelor of Engineering (B.E.) — Computer Engineering

Jan 2009Jan 2013

H. J. Shah Jr. College, Navapur

HSC — Science

Jan 2007Jan 2009

I. M. Deewan English Medium School, Navapur

SSC — SSC

Jan 1995Jan 2007

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