Pallavi Parkar

Operations Associate

Mumbai, Maharashtra, India23 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 13 years of experience in Banking and IT industries
  • Expert in operations management and process improvement
  • Strong background in business planning and relationship management
Stackforce AI infers this person is a seasoned professional in Banking and IT operations with a focus on process improvement and business development.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementProcess ImprovementBusiness PlanningRelationship ManagementMarketing ManagementChannel Sales ManagementSales Management

Other Skills

Report PublishingTeam LeadershipData MiningBudget MonitoringMIS ReportingEvent CoordinationTele SalesCustomer Relationship ManagementAchieving Profitability TargetsSales VolumeCollection TargetsDistribution ExpansionInventory ManagementCategory FocusBusiness Development Initiatives

About

MBA with 13 years of work experience in Banking and Information & Technology(IT) Industry with demonstrated success and expertise in multi-cultural environment, with excellent academic record. Proficient in understanding business and its goals & strategies, and to direct all efforts to achieve them. Specialties: Proficient at Achieving Profitability Targets , Sales Volume , Collection Targets ,Distribution Expansion , Inventory Management ,Category Focus , Business Development Initiatives , Leadership & Subordinate Development and Process Adherence

Experience

23 yrs 11 mos
Total Experience
4 yrs 9 mos
Average Tenure
15 yrs 1 mo
Current Experience

Bank of america

SFO Representative, Global Wholesale Banking Technology & Operations - India

May 2011 – Present · 15 yrs 1 mo · Mumbai Area, India

  • Manage workload and priorities of Operations Center triage functions for Apac Region
  • Maintaining Consistency & Accuracy while publishing of Reports & Dashboards across board
  • Events Co-ordination , Bootcamps , brown bag, trainings etc
  • Drive the team to continuous metric-driven process improvement(Six Sigma), including defining new metrics
Operations ManagementReport PublishingProcess ImprovementTeam Leadership

Microsoft corporation

Sales Support & Operations Analyst (SMSG)

Jan 2008 – May 2011 · 3 yrs 4 mos

  • Business Planning & Management, Relationship Management, Opportunity Management, Data mining, Monitoring budgets, Quotas, MIS reports and Achievements.
  • Engagement with business customers to ensure adoption of Collaboration tools and Platforms
  • Customized reports to deliver high quality leads and pipeline conversion opportunities to the sales teams
  • In-depth functional Knowledge of Microsoft SharePoint 2010 , Siebel and other applications
  • Part of Integrated Marketing and sales excellence team, Business and strategy leadership team.
Business PlanningRelationship ManagementData MiningBudget MonitoringMIS Reporting

Lexmark

Marcom Executive

Sep 2005 – Dec 2007 · 2 yrs 3 mos

  • Entire gamut of Marketing for the subsidiary
  • Marketing Events & Sales Promotions
Marketing ManagementEvent Coordination

Ingram micro india pvt ltd

Sales Associate

Jul 2003 – Sep 2005 · 2 yrs 2 mos

  • Channel Sales Management for Apple, HP, Compaq, Acer, Lexmark, IBM, Microsoft, etc.
  • End to End Marketing Led Channel Sales
  • Tele Sales
Channel Sales ManagementTele Sales

Apple inc.

Sales Executive & Support

May 2002 – Jun 2003 · 1 yr 1 mo

  • Product Range: Apple, Wacom, LaCie, Adobe, Corel, etc.
  • Retail Showroom shop floor Sales
  • Cold Calls & top up sales to existing customers
  • Corporate Sales & Relationship Management.
Sales ManagementCustomer Relationship Management

Education

University of Mumbai

Masters in Marketing Management (MBA)

Jan 2005 – Jan 2008

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Diploma in Business Management

Jan 2002 – Jan 2003

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Diploma in Computer Programming

Jan 2001 – Jan 2002

University of Mumbai

Bachelor in Commerce (B.com)

Jan 1997 – Jan 2002

Versova Welfare Association High School

SSC — Economics

Jan 1987 – Jan 1997

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