Apr 2023 – Present · 3 yrs 2 mos · Bharatpur, Rajasthan, India · On-site

• Founded a Play Group to 8th Grade school
• Transforming the lives of students in Bharatpur (a tier 2 city) addressing critical challenges like poor communication skills and limited reading abilities by introducing innovative teaching methods and providing a nurturing environment.
• Received affiliation from Rajasthan Board in 2024.

Jul 2022 – Mar 2023 · 8 mos · Gurugram, Haryana, India · On-site

• • Led strategic product initiative to generate SME leads through digital channels; contributed with more than 30% SME leads for lending, raw material, equipment renting, and insurance plans

Jun 2020 – Jun 2022 · 2 yrs · Gurugram, Haryana, India · Remote

• Structured delivery of the new generation of TV Products to European Nat Cos highlighting the impact of risks at each hand-shake
• Managed common development and delivery approach across EU Nat Cos for unified product experience for their ~9mn TV Users
• Collaborated across remote teams of 10 nationalities in 4 different time zones for effective coordination and solving interdependence problems

Sep 2017 – May 2020 · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

• A fintech platform that adds value to SME’s through NBFC financing, raw material fulfilment and business opportunities
• Envisioned and launched BidAssist SaaS portal that aggregates government tenders; captured more than 10% of the market size in less than 2 years; ranks among the top 3 Indian tender portals
• Collaborated with a 15-member sales and operation team to position the product, drive customer value, and reduce customer complaints, along with $200K+ new revenue opportunities through subscription plans and advertising
• Directed a 15-member team of technical product managers, growth managers, and designers fostering a culture of tracking metrics and impact-based product prioritization
• Engaged with the executive team and stakeholders to communicate product vision, insights, and roadmap and drive strategic direction

Dec 2015 – Sep 2017 · 1 yr 9 mos · Gurgaon, India · On-site

• A B2B healthcare technology startup with implementations in more than 14 countries
• Introduced Fisike mobile app as a product strategy to enter the B2B B2C healthcare market in India; improved valuation in its first round of funding
• Increased aggregation of health records by 10X through partnerships with a third-party digital pen company and different LIS & HIS systems that eased seamless digitization of records without changing the workflow of doctors and laboratories
• Aligned product roadmap with business requirements across clients by building a team of technical product managers and accounts managers and facilitating coordination between them
• Reduced TAT by 30% for seamless client deliveries by adopting agile development practices and consolidating the product features in a single codebase
• Mitigated patient safety risks by training product team to adhere to the NHS design guidelines, ISO processes and HIPAA compliance

May 2015 – Nov 2015 · 6 mos · Gurugram, Haryana, India · On-site

• Used by 100mn users at over 3 million merchants, this B2C financial service platform is ranked among top 3 mobile wallets and payment gateway players in India
• Transformed MobiKwik from a transaction-based wallet app to a lifestyle mobile app increasing user engagement; resulting in the revamped app being adjudged among the "Best Apps of 2015" on Play Store and featured by Google and Apple
• Solved product discovery and repeat usage by integrating with offline merchants such as Big Bazaar and CCD; 1.7X new users and 5X DAU growth within 6 months
• Identified and operationalized the product strategies to increase cash in user wallets through cash initiatives such as Home Cash Pickup

Aug 2013 – Apr 2015 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

• A JV between Yahoo Japan, Bharti Airtel and Softbank Corp, IgniteWorld (formerly BSB) was a mobile-focused internet product company with the vision of impacting large population in India
• Researched music industry in India, identified key gaps in the market, and designed growth strategies to launch the Wynk Music mobile app from scratch; 5M+ downloads in just 6 months; 100M+ current user base
• Achieved over 150% growth in daily songs streamed & downloaded by creating and tracking metrics to improve user funnels and identify new use cases
• Led more than 30 members operation team on a day-to-day basis for content sourcing, ingestion, metadata cleanup, and curation

Nov 2012 – Jul 2013 · 8 mos · Noida, Uttar Pradesh, India · On-site

• TIL’s TimesCity was a B2C platform, just behind Zomato, to discover the best in the cities
• Streamlined and driven mobile strategy of Times City; increased mobile web traffic contribution from 25% to 45%
• Partnered with deals and table reservation service providers such as DineOut to enhance user experience and generate revenue; Times City later acquired DineOut

Aug 2004 – Jan 2012 · 7 yrs 5 mos · Noida, Uttar Pradesh, India

• A full-stack merchant platform to provide financial and automation solutions through POS
• Defined and managed solutions such as a payment gateway to process credit card standing instructions and a platform for consumer loyalty programs, mobile recharges, bill payments and ticket booking; solutions launched by leading national banks and 3000+ retailers
• Led an eight-person technology team and coordinated with cross-functional business leaders to deliver loyalty program worth $500K for Telekom Malaysia, and project worth $300K for UK’s Loyalty Management Group
• Received Pine-Pioneer award for initiatives and managing high performing teams

Jun 2003 – Jul 2004 · 1 yr 1 mo · Noida, Uttar Pradesh, India

• Researched and delivered innovative SIM card applications; applications were demonstrated in GSM world congress 2004
• Participated as a team of three and got short listed to top 50 at Axalto’s SIMagine 2005, The 6th worldwide GSM and Java Card developer contest

May 2002 – Jul 2002 · 2 mos · Darmstadt, Hesse, Germany

• Became acquainted with the standards and specification of EurEauWeb, an EU funded research project, which will provide users of Europe's 80,000 km inland waterway network with precise and up-to-date information on navigability, services and local sites or events of interest or help to them.
• Extended the implementation of data replication and synchronization protocol for further development and research.