Pankaj Sawardekar

Business Development Executive

Mumbai, Maharashtra, India18 yrs 6 mos experience

Key Highlights

  • Expert in international marketing and healthcare facilitation.
  • Strong background in medical tourism and business development.
  • Passionate about creating patient-focused healthcare solutions.
Stackforce AI infers this person is a Healthcare and Travel Industry Specialist with expertise in international marketing and business development.

Contact

Skills

Core Skills

International Sales & MarketingMedical TourismStrategic AlliancesUniversity LecturingHealthcare ManagementBusiness DevelopmentSalesTraining & DevelopmentLeadershipClient ServicesProject Management

Other Skills

Medical DevicesNew Business DevelopmentBusiness Process ImprovementBusiness-to-Business (B2B)Guest LecturingPublic SpeakingInternational RelationsMarketing StrategyClient RelationsInterpersonal SkillsTeachingPresentationsTeam BuildingContract ManagementOnline Travel

About

I connect patients to trusted medical care across borders and help healthcare businesses expand into new opportunities. With hands-on experience in travel, healthcare facilitation, and business operations, I focus on solving real problems and delivering real outcomes. Over the years, I’ve learned that beyond treatments and hospital walls, it’s the human connection that drives real healing. Patients don't just need logistics — they need reassurance, empathy, and someone who understands the emotional journey they are on. For healthcare businesses, I bring practical strategies shaped by real-world challenges — creating pathways that are sustainable, patient-focused, and built on trust. Whether it's helping a patient find hope in a new country or helping a hospital open new doors internationally, my work is about making each step simpler, stronger, and more meaningful. Every journey I support, every partnership I build, is a reminder that impact isn't measured just in numbers — it’s measured in lives touched, opportunities created, and futures made a little brighter.

Experience

18 yrs 6 mos
Total Experience
2 yrs 5 mos
Average Tenure
1 yr 1 mo
Current Experience

Monk on the go - travel & wellness

International Marketing

Apr 2025Present · 1 yr 1 mo · Thane, Maharashtra, India · On-site

International Sales & MarketingMedical TourismMedical Devices

Iim bodh gaya mba - hospital and healthcare management

Guest Lecturer

Feb 2025Feb 2025 · 0 mo · Remote · Remote

University LecturingGuest LecturingMedical TourismHealthcare ManagementPublic Speaking

Emerge medical services llc

Head - Strategic Alliances & Partnerships

Jun 2024Apr 2025 · 10 mos · Abu Dhabi Emirate, United Arab Emirates · Remote

Strategic AlliancesInternational Sales & MarketingMedical TourismNew Business DevelopmentBusiness Process ImprovementBusiness-to-Business (B2B)

Globalspace healthcare technologies

AGM - Business Development

Jan 2023Mar 2024 · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

Business DevelopmentSalesInternational RelationsMarketing StrategyClient Relations

Livglobal institute

Guest Lecturer

Feb 2022Feb 2024 · 2 yrs · Mumbai, Maharashtra, India

  • Master's Degree - Tourism & Travel Management
  • Subjects: Travel Content Management & E-Tourism
Training & DevelopmentInterpersonal SkillsTeachingPresentationsLeadershipTeam Building

Medical tours

Head - Business Development

Jul 2020Jan 2023 · 2 yrs 6 mos · India · Remote

  • KareOptions provides medical second opinion to patients suffering from chronic diseases. And my responsibility as a head of business development activity is to:
  • Connect with the doctors and get them onboard
  • Connect with the hospitals to get them onboard
  • Create business opportunities for the doctors & hospitals attached on board.
  • Promote India as a medical tourism destination
  • Connect with influencers internationally to promote medical tourism
Client ServicesContract ManagementBusiness DevelopmentSalesInternational RelationsLeadership+1

Quadlabs technologies private limited

Head - Implementations & Client Relationships

Jan 2020Jun 2020 · 5 mos · Gurgaon, India · On-site

  • Headed implementation of travel technology projects for multi-geographical and multi vertical customers.
  • Key Client Relationship Manager
  • Liaised between business, sales and Product Development team to develop product features and functionalities.
  • Partnered with Product Leadership to drive and manage the solution development process
  • Participate in standup meetings demos, release planning.
  • Be the voice of the business and provide a business perspective on deliverables.
Business DevelopmentProject ManagementOnline TravelInternational RelationsInterpersonal SkillsCross-functional Coordination+5

Sotc travel ltd.

Deputy General Manager - Operations

Aug 2017Mar 2019 · 1 yr 7 mos · Mumbai, Maharashtra, India

  • Product Development: Headed development of leisure, MICE, FIT & Group Travel, Accommodation, Transportation, Hotel stays, Holidays products for Indian Holidays product category.
  • Operations & Team Management: Management of service standards across the product range; Writing SOPs; Managing TATs and escalations of On Tour complaints to the service providers to get compensation / refunds.
  • Business Development: Liaised with Retail outlets & B2B clients to develop sales opportunities; Product Training Workshops; Product Promotion & Managing Sales Funnel.
  • Supply Chain Management: Liaison with hospitality & travel Partners, destination management companies (DMC), Activity Operators for contracting, SLAs and escalations of complaints
  • for compensation or refunds.
Client ServicesBusiness DevelopmentTraining & DevelopmentRetail Category ManagementOnline TravelLeisure Travel+2

Ttw holdings limited

Head - Tourism Projects

Jun 2011May 2017 · 5 yrs 11 mos · Mumbai Area, India

  • Business Development: Led a strong team of business managers to achieve targets.
  • Product Development: Managed a cross functional team to develop a pool of 1200+ travel itineraries for the travel destinations around the
  • world.
  • Corporate Travel Management: Helped conceptualizing & developing travel and expense management system - a ready to implement product for corporate travel management companies.
  • Consulted mid / small sized travel companies to develop B2B, B2C & ERP solutions & Dynamic Packaging Systems – Analyzed business needs of the clients & help choosing suitable technology partners.
  • Spearheaded a Sustainable Tourism Skill Development Training Program to train 200+ people to run travel based businesses such as Tour Guides, Bike Rentals and Homestay Operators.
Client ServicesBusiness DevelopmentTraining & DevelopmentProject ManagementOnline TravelSales+9

Arzoo.com

Head - Travel Products & Operations

Mar 2006Mar 2011 · 5 yrs · Mumbai, India

  • Product Development: Supply Chain Management; Contracting, Itinerary Content Development & Management for holiday travel product category.
  • Travel Operations: Corporate & Leisure Customers; Vendors Payments; Situations Handling; Customer Feedback Management; Cancellation & Refunds.
  • Business Development: Leisure and Corporate Counter Sales through Retail & Online Channels; Personally Managed HNI & VIP customers; Business Delegation Groups from China to India.
  • Events: Managed High Profile Weddings and MICE movements for leading corporate & luxury brands. Arzoo Travel Training Institute: Liaised with Indian Tourism Development Corporation to develop & deliver specialised travel & hospitality content. Managed P&L of main centre and appointed 5 franchises across India within a year of launch.
Client ServicesTraining & DevelopmentOnline TravelLeisure TravelInternational RelationsCross-functional Coordination+2

Education

University of Mumbai

Tourism & Travel Industry Management — Tourism and Travel Services Management

IATA Training

Tourism Counsultants Diploma — Tourism and Travel Services Management

Mar 1999Sep 2000

University of Mumbai

Bachelor of Arts - BA

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