Jan 2024 – Mar 2025 · 1 yr 2 mos · Greater Toronto Area, Canada · Hybrid

• Managing the entire delivery process from the client, including recruitment activities such as sourcing, screening, interviewing, training, hiring, and onboarding the candidate.
• Proficient in managing applications for Open Work Permits, Permanent Residency, and Canadian citizenship.
• Directly communicating with hiring managers to understand client requirements and coordinate the shortlisting and screening of candidates, including conducting preliminary interviews.
• Extensive experience in recruiting IT Consultants for Ontario Province.
• Conducting intake calls to gather requirements and submitting qualified candidates for open roles.
• Successfully sourced, screened, and placed candidates for diverse IT roles such as Software Developers, Salesforce Developers, Cloud Engineers, Data Analysts, DevOps Engineers, IT Business Analysts, ETL Developers, and IT Project Managers.
• Specialized in recruiting for cutting-edge technologies, including Java, Python, Azure, AWS, SQL, Informatica, and Guidewire.
• Experienced in hiring for permanent, contract, and hybrid roles across various industries like insurance, banking, healthcare, and finance.
• Utilized ATS and advanced sourcing techniques to build pipelines of IT talent for niche skills like AI/ML, ETL, and full-stack development.
• Collaborated with hiring managers to align recruitment strategies with project timelines and technical requirements

Jul 2019 – Mar 2023 · 3 yrs 8 mos · Bengaluru, Karnataka, India · On-site

• Spearheaded full-cycle technical recruitment, hiring over 300 IT-Engineering professionals.
• Partnered with hiring managers to fulfill technical hiring requirements, achieving a 90% satisfaction rate.
• Utilized job boards, social media, and professional networks, increasing qualified candidate pipelines by 50%.
• Promoted employer branding initiatives, enhancing candidate engagement by 35%.
• Maintained recruitment metrics using ATS systems such as Greenhouse, improving data accuracy by 20%.
• Facilitated salary negotiations, securing competitive offers while maintaining budget constraints.
• Conducted competitor analysis and stayed updated on industry trends to remain competitive.
• Track and analyze KPIs like time-to-fill, cost-per-hire, and quality-of-hire for process improvement.
• Ensure a seamless and professional experience for candidates throughout the hiring process.
• Continuously refine recruitment workflows to enhance efficiency and reduce time-to-hire.
• Stay updated on market trends, salary benchmarks, and talent availability for competitive hiring.
• Implement strategies to promote diversity and inclusion in the recruitment process

Feb 2017 – Jun 2019 · 2 yrs 4 mos · Bengaluru, Karnataka, India

• Plan and implement strategies to attract top talent for the organization.
• Use job portals, LinkedIn, referrals, and networking to identify potential candidates.
• Review resumes, conduct initial screenings, and shortlist candidates based on job requirements.
• Partner with department heads to understand job requirements and align recruitment efforts.
• Organize and conduct interviews, assessing candidates' skills, experience, and cultural fit.
• Discuss salary, benefits, and role expectations with selected candidates to ensure mutual alignment.
• Monitor time-to-hire, cost-per-hire, and other KPIs to improve hiring efficiency.
• Follow legal and organizational guidelines in the recruitment process and maintain proper documentation.
• Enhance the organization’s reputation as an employer of choice through social media and branding initiatives.
• Develop long-term candidate pools for future hiring needs.

Jun 2014 – Oct 2015 · 1 yr 4 mos · Bangalore · On-site

• Designed and executed strategies to attract and retain top-tier talent for the organization.
• Leveraged job boards, LinkedIn, employee referrals, and professional networks to source qualified candidates.
• Evaluated resumes, conducted preliminary screenings, and shortlisted candidates based on role-specific requirements.
• Collaborated with department leaders to align recruitment efforts with organizational needs.
• Facilitated and conducted interviews, focusing on candidates’ technical skills, experience, and cultural alignment.
• Negotiated salary packages, benefits, and role expectations to ensure mutual agreement and satisfaction.
• Tracked and optimized key hiring metrics such as time-to-fill, cost-per-hire, and quality-of-hire.
• Maintained compliance with organizational policies and legal standards while ensuring accurate documentation.
• Strengthened employer branding through social media campaigns and innovative recruitment marketing strategies.
• Built a pipeline of potential candidates to meet future workforce requirements efficiently.

Aug 2011 – Dec 2013 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

• Handled end-to-end order processing for British Telecom, ensuring accurate and timely fulfillment of customer requests.
• Utilized internal tools and databases to track, update, and manage customer orders, ensuring data integrity and consistency.
• Analyzed process workflows to identify bottlenecks and recommended improvements for faster order processing and reduced turnaround time.
• Resolved technical issues related to order discrepancies, system errors, and connectivity challenges, coordinating with IT teams when necessary.
• Worked with CRM and ERP systems to synchronize order data, enabling seamless communication across departments.
• Generated daily, weekly, and monthly reports using tools like Excel and Access to track performance metrics, SLA adherence, and order statuses.
• Ensured compliance with British Telecom's operational standards, performing quality checks on orders to reduce errors and improve customer satisfaction.
• Acted as the point of contact for order escalations, collaborating with clients and cross-functional teams to address and resolve issues promptly.
• Assisted technical teams in configuring telecom services for customers, ensuring all technical prerequisites were met before order fulfillment.
• Developed training materials and conducted knowledge-sharing sessions for new hires, focusing on system usage, order workflows, and troubleshooting techniques.