Mar 2022 – Feb 2024 · 1 yr 11 mos · Austin, Texas Metropolitan Area · Remote

• Impact Summary
• Strategic advisor to Fortune 1000 product and marketing leaders, translating Pragmatic best practices into actionable roadmaps that accelerated time‑to‑value and elevated product‑team performance.
• Key Outcomes
• Accelerated delivery: Guided 80+ enterprise executives and their teams through end‑to‑end discovery, prioritization, and go‑to‑market frameworks—trimming ~60 days from typical roadmap cycles and freeing capacity for high‑value work.
• Measurable influence: Secured a Net Promoter Score of 58 (90% “strongly agree” on relevance and authority), exceeding B2B services benchmarks by ~18 points.
• Scalable playbooks: Codified leading‑edge artifacts—market problem scorecards, value‑hypothesis tests, and KPI dashboards—that became reference standards across client PMOs.
• Representative Clients
• CoreLogic • Equifax • Fidelity Investments • FIS Global • Fiserv • Fitch Ratings • Oracle • SAP • S&P Global • U.S. Federal Reserve • Visa

Jul 2018 – Aug 2021 · 3 yrs 1 mo

• Impact Summary
• Tasked by IBM’s C‑suite to modernize a fragmented go‑to‑market engine, I built a cross‑business product‑marketing center‑of‑excellence that sharpened strategic focus, lifted productivity, and unlocked double‑digit revenue growth.
• Key Outcomes
• Enterprise‑wide adoption: Designed an OKR‑driven product‑marketing framework adopted by 20 business units / ~420 product marketers, establishing common metrics and cadence across a multibillion‑dollar portfolio.
• Sharper strategic focus: Rebalanced team time toward high‑leverage activities—market research, competitive intel, win‑loss analysis—up 21 percentage points, boosting decision quality for PM & sales leadership.
• Productivity + revenue lift: Drove a 15.6 % gain in marketing productivity and 23.8 % increase in marketing‑sourced pipeline, outpacing corporate targets with a lean $2 M program budget and a team of five senior marketers.
• C‑suite launch governance: Created a quarterly corporate launch calendar adopted by the CEO and Board, improving portfolio visibility and sequencing of high‑impact releases.

Dec 2015 – Jul 2018 · 2 yrs 7 mos

• Impact Summary
• Owned end‑to‑end strategy and execution for IBM’s flagship Db2 database, steering a cross‑functional organization of product, engineering, and sales leaders to simplify the portfolio, accelerate innovation, and deliver sustained revenue outperformance.
• Key Outcomes
• Portfolio leadership at scale: Directed 7 product managers, 65 software engineers, and 10 sales strategists with a lean $3 M program budget, aligning all teams to a unified roadmap and OKR cadence.
• Revenue engine: Shipped 4 major releases and multiple feature packs that surpassed a $750 M annual target each year, expanding share in mission‑critical analytics workloads.
• Radical simplification: Collapsed 11 editions and 270 price permutations into 1 modular edition with 11 transparent options, slashing sales friction, boosting digital self‑serve conversions, and supporting 96 %+ renewal rates.
• Customer‑obsessed culture: Operationalized an NPS‑based feedback loop across ~1,500 PMs, embedding customer insight into backlog grooming and roadmap decisions enterprise‑wide.
• Enterprise‑level recognition: Honored with the “Best of IBM” award (top 0.25 % of 350k employees) for transformative impact on product strategy and growth.

Mar 2015 – Nov 2015 · 8 mos

• Impact Summary
• Hand‑picked by IBM leadership to stand up a zero‑to‑one cloud database business, I built the founding product team, launched new SaaS / IaaS offerings on multiple hyperscale platforms, and seeded a high‑growth freemium pipeline that fueled the division’s expansion.
• Key Outcomes
• Green‑field execution: Defined vision, MVP scope, and full roadmap; took two DBaaS solutions from concept to GA in < 9 months, deploying simultaneously on IBM Cloud (SoftLayer) and AWS.
• User‑growth flywheel: Grew a ~20 K freemium customer base—with clear upgrade paths—laying the foundation for predictable conversion and ARR.
• Team‑building at speed: Recruited and vetted 24 product managers, scaling the organization’s talent bench to sustain an aggressive release cadence.
• Cross‑cloud leverage: Standardized deployment patterns and DevOps automation, cutting spin‑up time for future services by 40 %, and enabling rapid geographic expansion.

Feb 2014 – Feb 2015 · 1 yr

• Impact Summary
• Architected IBM’s first formal product‑management profession framework, fusing design thinking with disciplined product practice to accelerate innovation, expand talent, and boost delivery velocity across global software teams.
• Key Outcomes
• Enterprise‑level transformation: Defined the vision, governance model, and competency ladder for product management; embedded design‑thinking rituals into ~50 % of all new software projects, raising solution quality and customer fit.
• Workforce scaling: Stewarded a $5 M program budget to triple the PM talent pool (+200 %) and cut attrition 15 %, establishing a diverse pipeline of future product leaders.
• AI‑powered productivity: Invented and patented the Development Practice Guide (US Patent 10,188,679)—an AI assistant that recommends best‑practice playbooks—driving measurable gains in developer throughput.
• Global advocacy: Championed the new profession to executives in EMEA, APAC, and the Americas, securing board‑level endorsement and fast‑tracking adoption across 12 major business units.

Feb 2009 – Feb 2014 · 5 yrs

• Impact Summary
• Rotated through high‑impact assignments across product management, product marketing, and program governance—delivering portfolio growth, quality turnarounds, and operational excellence that laid the foundation for multiple billion‑dollar businesses.
• Key Outcomes
• Fast‑track leadership: Named to IBM’s “Top 300 Next‑Gen Leaders” cohort for enterprise‑wide influence on growth and transformation.
• Customer‑driven quality gains: As Sr. PM for the Service & Development Quality Dashboard, surfaced systemic defects and cut customer time‑to‑relief ≈ 25 %, trimming global support costs 10 %.
• Crisis‑prevention tooling: Led the Critical Situation (CritSit) Project Office case‑management platform; proactive analytics slashed severe escalations ~80 % in two years.
• Recurring‑revenue engine: Authored the Power Systems Software Maintenance & Support business case—driving >$1 B incremental revenue over a decade.
• 10× productivity uplift: Created the Systems Software Development Productivity Benchmark, reducing metrics cycle time from 10 days to 1 day and informing global resource allocation.
• Enterprise Lean‑Sigma adoption: Spearheaded IBM’s Process Excellence Community, catalyzing Lean‑Sigma rollout across software, services, hardware, and manufacturing divisions.
• Market insight to new P&L: Led JTBD research for a cloud‑platform server; findings inspired executives to launch the IBM Security Division (now >$1 B ARR).
• Profitability boost: Scaled portfolio‑management best practices across development labs—driving ≈ $400 M improvement in development profitability.

Jan 2009 – Jan 2009 · 0 mo · Multiple · On-site

• Impact Summary
• Before joining IBM, I honed my product instincts in startup, consulting, and public‑finance settings—launching a SaaS logistics platform, delivering analytics dashboards for Fortune‑100 R&D, and shaping U.S. budget policy on Capitol Hill.
• Key Outcomes
• Co‑Founder & Principal Investigator, NetRouter (Logistics SaaS): Conceived, prototyped, and market‑tested a cloud‑based routing engine that demonstrated ≈ 20 % fleet‑cost savings for pilot customers; secured an Austin Technology Incubator slot.
• Contract Programmer, Computer Task Group: Built analytics and reporting dashboards for IBM product‑development labs, cutting data‑prep effort from 3 days to < 4 hours per sprint.
• Congressional Fellow, U.S. Senate Budget Committee: Assessed multi‑year agency spending and presented findings to senior staff, informing appropriations trade‑offs for the multi-trillion dollar federal budget.