Mar 2016 – Jun 2018 · 2 yrs 3 mos

• Documented business/technical and data requirements
• Documented GAP analysis for possible billing leakages and pursue project funding for its implementation.
• Prepared Use Cases for the various revenue assurance scenarios
• Prepared data models and various UML diagrams as per project needs
• Created and maintained Requirement Traceability Matrix (RTM) through project lifecycle
• Documented functional specifications, high-level and detail designs
• Identifying system failures, problem analysis and designing technical solution
• Created the backlog, wrote, prioritized, and groomed user stories with the agile development team. Led Sprint and release planning for Agile and Dev Ops team.
• Hands-on technology professional accustomed to working in a complex project environment.
• Backed by strong credentials including Java programming knowledge, advanced command of various testing suites, agile methodologies, and monitoring tools.
• Tools: Jira Align, Jira, Confluence, MS Visio, qTest, HP Quality Center (QC), Microsoft Access, , Visual basic (Macros), MS Office Suite, SQL

Jul 2012 – Feb 2016 · 3 yrs 7 mos

• Participated in Joint Application Development (JAD) Sessions as a Scribe to gather and record requirements from the group.
• Interacted with Business Users to assess needs, identify key challenges, and define project scope and deliverables.
• Achieved results by addressing multiple project requirements concurrently with a focus to gather critical information and establish strategic vision.
• Analyzed, documented project requirements and changes to requirements for the new functional specifications to be included in the current system within the current development lifecycle.
• Helped to develop innovative marketing solutions to maximize revenue and growth for consumers leveraging traditional and online mediums
• Successfully used Waterfall methodology for gathering requirements by facilitating Use Case Workshops and sessions.
• Worked with the project team to design a software application that will support the business and meet the constraints of time, resources, and budget.
• The design area scope was documented using the Use Case diagrams.
• Tools: Rally, MS Suite, SharePoint, MS Internal tools.

Sep 2008 – Jun 2012 · 3 yrs 9 mos

• Analysis of project requirements to understand the overall project overview and system impacts
• Detailed system analysis to determine functional changes to system
• Organized walkthroughs and review on system changes with the team
• Prepared of system test plan to conduct functional testing of system
• Prepared test cases in Quality Center (QC) and organizing reviews with Business
• Conduct System testing (End-to-End testing) using QC
• Coordinate with onshore resources on any open issues and providing detailed test status reports to leadership
• Log defects in QC and managed Testing efforts like running daily Defects reports, discussing Open defects with the development team and validation by product group
• Tools: Quality Center, ALM, SQL