Prabal Rai

Operations Associate

New Delhi, Delhi, India3 yrs experience

Key Highlights

Proven track record in debt recovery and performance management.
Strong analytical skills demonstrated through investment research.
Experience in digital marketing and business development.

Stackforce AI infers this person is a Fintech professional with expertise in collections, investment analysis, and business development.

Contact

Skills

Core Skills

Team ManagementNegotiationDebt RecoveryPerformance ManagementPortfolio ManagementInvestment AnalysisCustomer SatisfactionBusiness DevelopmentDigital Marketing

Other Skills

AccountingAnalysisAttention to DetailAttritionBFSIBusiness EnvironmentBusiness Relationship ManagementBusiness-to-Business (B2B)COLLECTIONCoachingCold CallingCommercial LendingCommunicationComputer LiteracyConsulting

About

I am an aspirational and passionate individual who constantly strives to improve and challenge myself. I love to work on complex problems to deliver the best possible solutions. I believe in making holistic decisions. Always open to new exposures.

Experience

3 yrs

Total Experience

1 yr 9 mos

Average Tenure

1 yr 3 mos

Current Experience

Kotak mahindra bank

Deputy Manager

Mar 2025 – Present · 1 yr 3 mos · New Delhi, Delhi, India · On-site

Responsible for overseeing & managing collection processes, ensuring timely recovery of dues & minimizing losses through effective strategies. The role includes leading a team of collection agents, maintaining accurate records, handling agency relations, managing escalations, & liaising with customers to ensure prompt payments

Team ManagementNegotiationPerformance ManagementAttention to Detail

Hdb financial services ltd.

Team Lead (HDFC Vertical)

Jun 2023 – Mar 2025 · 1 yr 9 mos · Noida, Uttar Pradesh, India · On-site

An enthusiastic individual with demonstrated proven track record of meeting the benchmark of collections.
Portfolios handled-
Loan Against Property & Mortgage
Consumer Durables
D.L.O.D. & C.L.O.D.
Agri Loans
Auto Loan
Two Wheeler
Credit Card

Team BuildingQuality AssurancePerformance ManagementComputer LiteracyQuality ControlTeam Management+29

Sharekhan ltd.

FINANCE & MARKETING INTERN

Jun 2022 – Aug 2022 · 2 mos · New Delhi, Delhi, India · Hybrid

Role, Learnings & Implementations during the Internship-
Portfolio Management
Equity Trading
Mutual Funds Selection
Sales
In addition to above mentioned conducted research on the topics "Comparative study on mutual funds" & " Investors perception towards online trading"

HedgingComputer LiteracyCustomer SatisfactionBusiness Relationship ManagementBusiness-to-Business (B2B)Attention to Detail+12

Briisk

Digital Marketing & Business Development & Sales

Oct 2021 – Nov 2021 · 1 mo · Delhi, India · Remote

Attended job training conducted by Briisk Team members as mentioned below:
1. Business Development & Sales - Insurance
2. Digital Marketing
3. Go to Market (GTM) Strategy for enterprise solutions
&
Conducted market research on the Impact of financial planning & role of insurance as a tool of investment

Computer LiteracyCustomer SatisfactionTerm Life InsuranceBusiness Relationship ManagementDirect SalesBusiness-to-Business (B2B)+16