Pragya Sharma

Operations Associate

Jodhpur, Rajasthan, India1 yr 6 mos experience

Key Highlights

Experienced in ServiceNow with a focus on ITSM modules.
Skilled in automation and system efficiency improvements.
Proficient in both medical and dental coding.

Stackforce AI infers this person is a Healthcare IT professional with expertise in ServiceNow and revenue cycle management.

Contact

Skills

Core Skills

ServicenowIt Service Management

Other Skills

Catalog CreationReport AutomationBusiness DevelopmentPerformance DashboardsIT Service Management ToolsFluent UIPolicy DevelopmentIncident ManagementUser InteractionComputer LiteracyClient Interfacing SkillsServiceNow AdministrationGoogle App EngineAppSheet No-Code App DevelopmentClient Side Scripting

Experience

1 yr 6 mos

Total Experience

9 mos

Average Tenure

1 mo

Current Experience

Billexcel software pvt ltd.

Medical Coding Executive | Former ServiceNow Support Developer | RCM & Claims Processing

May 2026 – Present · 1 mo · Jodhpur, Rajasthan, India · On-site

Mtas solutions private limited

2 roles

ServiceNow Support Developer

Dec 2024 – Present · 1 yr 6 mos

ServiceNow Support Developer with 1.4+ years of experience in ITSM modules, handling incidents, enhancements, and production support. Skilled in Flow Designer, Service Catalog, and automation, with hands-on experience in Business Rules, Client Scripts, and Virtual Agent. Focused on quick issue resolution and improving system efficiency.

Catalog CreationReport AutomationServiceNowIT Service Management