Nov 2023 – Present · 2 yrs 7 mos · On-site

• ● Engineered and automated advanced workflows and scripts to uncover scalability, reliability, and performance bottlenecks, resulting in ~30–45% lower p99 latency and 2–3x increase in system throughput.
• ● Introduced chaos engineering as a standard practice, enabling proactive detection of failure scenarios and reducing production failure escape rate by ~35%.
• ● Delivered targeted infrastructure and software fixes that improved system stability under stress/failover by ~40%, lowering unplanned service degradations.
• ● Designed and deployed diagnostic and self-service tools for large-scale environments, improving troubleshooting efficiency and reducing MTTR (Mean Time to Recovery) by ~50–60%.
• ● Collaborated cross-functionally to define long-term resiliency strategy and risk models, achieving ~95–100% test coverage across critical components & failure paths.
• ● Directed quarterly and annual planning cycles, maintaining C-level observability dashboards and tracking 10+ resiliency KPIs across releases.
• ● Conducted post-incident RCAs for major releases, implementing corrective actions that reduced repeat failures by ~60% in subsequent quarters.
• ● Mentored junior engineers and established knowledge-sharing forums, resulting in ~20–30% improvement in onboarding speed and team execution velocity.