Sep 2024 – Dec 2025 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

• Brands Handled- Sanofi, Kenvue, Nestlé, Enterogermina, Cetaphil, H&M, Britannia, Doctor Reddy’s Lab, Sebamed.
• As a dedicated Client Servicing Executive, I oversee all aspects of client campaigns, ensuring they not only meet but exceed expectations. From initial strategy development through execution, analysis, and presentation, I manage the end-to-end process as the primary point of contact for clients.
• I specialize in conducting thorough analyses and leveraging insights to create compelling, data-driven presentations. My responsibility extends to the seamless execution and day-to-day management of campaigns, ensuring optimal performance and efficiency.
• Additionally, I actively contribute to market research, pitch development, and client presentations, driving the success of each campaign. I am also responsible for creating detailed final reports, delivering actionable insights to clients on campaign performance.
• I also manage the Mombassador program on Parentune, engaging influencers in various activities to drive impactful influencer marketing initiatives.
• With expertise in presentation design, business analysis, client relations, and comprehensive campaign execution, I’ve successfully managed campaigns for top global brands including Nestlé, Sanofi, Kenvue, Cetaphil, and H&M.

Mar 2023 – Sep 2024 · 1 yr 6 mos

• I manage a team of 80+ employees, developing and executing comprehensive marketing campaigns to drive brand awareness. Notably, I achieved recognition as the youngest member to join the top management team.
• Also led the team of lead generation. Spearheaded a team of 120+ WFH INTERNS that generated 70k-80k new leads monthly for YouTube events resulting in 2X increase in views and 70% retention ratio.
• Also enhanced customer operations. Drastically reduced customer query response time from 72 hours to 24 hours and query resolution time from 72 hours to 12 hours, significantly boosting customer satisfaction.
• Eventually handled the operational infrastructure development. Built the operations function from scratch, setting up robust processes for webinar management, sales support and LMS operations , facilitating scalable growth.

Sep 2022 – Mar 2023 · 6 mos

• I implemented strategies to improve team productivity and streamline operations, resulting in the team being awarded Best Performing Team for two consecutive quarters.

Mar 2022 – Aug 2022 · 5 mos · Gurugram, Haryana, India · Remote