Prerna Singh — Product Manager

Hello! I'm Prerna Singh, a fervent Product Manager with 6 years of experience innovating at the crossroads of banking and factory automation. With a foundation in Information Technology and a global business perspective, I've been at the forefront of delivering product excellence in fast-paced environments. At the heart of my journey is a deep commitment to driving real-time payment solutions and digital transformations that redefine user experiences. My tenure at Cognizant and Siemens has been marked by pioneering product features and facilitating groundbreaking digital banking adoption. What I Bring to the Table: Strategic Product Leadership: Spearheaded the launch of the Account-to-Account RTP solution for US Bank, significantly enhancing customer convenience and achieving a notable CSAT score of 90%. Innovation & User-Centric Design: Expert in UI/UX prototyping and market research, ensuring products not only meet but exceed user expectations. Agile Excellence: Proven track record in using Agile and Scrum methodologies to streamline product development, resulting in a 60% reduction in time-to-market. Technical Savvy: Skilled in Java, Angular 2+, SQL, and more, with certifications in PSPO 1, CSPO, and Google Cloud Digital Leader, I bridge the gap between complex technical challenges and strategic business solutions. Awards & Recognition: My dedication to excellence has been recognized with multiple Sapphire awards for leadership, innovation, and creating a positive work environment, alongside a Puraskar Award for technical innovation. I’m not just about the work; I believe in creating a thriving environment for teams to innovate, collaborate, and grow. Let’s connect to explore how we can drive success through product excellence and transform the future of fintech and automation together.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on digital transformation and user experience.

Location: Los Angeles, California, United States

Experience: 7 yrs 2 mos

Skills

Product Management
Technical Product Management

Career Highlights

Led the launch of a real-time payment solution.
Achieved a CSAT score of 90% in product management.
Recognized with multiple awards for leadership and innovation.

Work Experience

JPMorganChase

Product Manager (8 mos)

Cognizant

Product Manager (2 yrs 8 mos)

Passion for Public Speaking

Master of Ceremonies (2 yrs 11 mos)

Toastmasters International

Associate Vice President Public Relations (5 mos)

Siemens

Software Engineer (2 yrs 6 mos)

Intern (5 mos)

Airindia Limited

Trainee (1 mo)

Education

Master of Business Administration - MBA at UCLA Anderson School of Management

Masters of Global Business at SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney

Bachelor of Technology - BTech at SRM IST Chennai

Prerna Singh

Product Manager

Los Angeles, California, United States7 yrs 2 mos experience

Key Highlights

Led the launch of a real-time payment solution.
Achieved a CSAT score of 90% in product management.
Recognized with multiple awards for leadership and innovation.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on digital transformation and user experience.

Contact

Skills

Core Skills

Product ManagementTechnical Product Management

Other Skills

API developmentAgile MethodologiesAgile methodologiesAndroid developmentAngularAudience engagementBenchmarkingBill PaymentCollaborative LeadershipCommunicationCompetitive AssessmentContent creationCredit CardsCross-functional collaborationCross-functional team leadership

About

Experience

7 yrs 2 mos

Total Experience

1 yr 11 mos

Average Tenure

Current Experience

Jpmorganchase

Product Manager

Dec 2024 – Aug 2025 · 8 mos · Hyderabad, Telangana, India · Hybrid

Engineered customer data APIs to expand accessibility for 80M+ global users, driving higher digital engagement and platform scalability.
Optimised API infrastructure, accelerating data processing by 40% and eliminating $10M in annual operational costs to boost global efficiency.
Influenced the C-Suite by delivering API-driven strategies, securing investments that accelerated digital banking adoption by 20% and strengthened competitiveness.
Spearheaded cross-functional collaboration to deploy advanced monitoring dashboards, reducing system downtime incidents by 35% and enhancing customer trust.

API developmentDigital engagementData processing optimizationCross-functional collaborationProduct ManagementTechnical Product Management

Cognizant

Product Manager

Apr 2022 – Dec 2024 · 2 yrs 8 mos · Hyderabad, Telangana, India · Hybrid

▪ Directing the development of the Account-to-Account Real-Time Payment (RTP) solution,
facilitating instant cross-bank transfers, including on weekends and public holidays,
marking a significant milestone in customer convenience.
▪ Developing and launching a consumer-facing mobile and web application for US Bank's bill
payment service, achieving widespread adoption with over 400,000 users and a 4.6 rating
on the Play Store.
▪ Pioneering the enhancement of the joint account functionality, enabling secondary
account holders to initiate payments, which propelled a 45% increase in transaction
volume and a 30% uplift in digital banking adoption.
▪ Overseeing the comprehensive definition, documentation, and management of product
features, roadmaps, requirements, epics, and user stories, achieving a customer
satisfaction (CSAT) score of 90%.
▪ Serving as the pivotal point of communication among product, business, and technical
teams, facilitating the alignment of customer needs for feature enhancements.
▪ Initiating and collaborating on primary research efforts with content strategists and
engineers through focus groups and interviews, reducing time-to-market by 60%.
▪ Implementing and managing a live dashboard for monitoring Product Key Performance
Indicators (KPIs), enhancing product performance visibility, and contributing to a 30%
increase in daily active users.

Real-Time Payment solutionsMobile application developmentUser experience enhancementCross-functional team leadershipProduct ManagementTechnical Product Management

Passion for public speaking

Master of Ceremonies

Jan 2019 – Dec 2021 · 2 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

I have hosted in-person and virtual events with an audience of 500+, as part of my journey at Toastmasters and within organizational event such as Townhall, Engineer's Day , B-School Guest lectures etc.

Public speakingEvent hostingAudience engagement

Toastmasters international

Associate Vice President Public Relations

Jan 2019 – Jun 2019 · 5 mos · Bengaluru, Karnataka, India

Writing blog posts and taking photos for the Siemens Bangalore Toastmasters club's social media accounts.
Edited and published two newsletters successfully throughout the span of two quarters, each of which featured the club members' original articles, poetry, experiences, and accomplishments.
Canva was used to create an eye-catching and illustrated poster that matched the weekly meeting's topic.
Arranging "Rendezvous meetings" in conjunction with the VP-PR of nearby Toastmasters clubs.

Public relationsContent creationEvent organization

Siemens

2 roles

Software Engineer

Jul 2018 – Jan 2021 · 2 yrs 6 mos · Bengaluru, Karnataka, India

▪ Designed and implemented Software as a Service (SaaS) applications on the Siemens Mind
Sphere platform, addressed and resolved user experience challenges to improve customer
satisfaction.
▪ Acted as a test coach, and ensured the automation of testing prerequisites, including the
preparation of critical technical documents and the efficient use of testing tools and test cases.
▪ Led the formation of a global forum of 30 engineers in response to an organizational
restructure which dramatically reduced issue resolution times from 8 days to just 2 days.
▪ Managed and mentored three cross-functional scrum teams—system testing, development, and technical documentation—
comprising nine engineers, in the role of scrum master.
▪ Produced and presented feature demos for more than 15 updates, kept senior stakeholders and key clients like Volkswagen
and BMW informed and engaged with project progress.

SaaS application developmentTesting automationTeam managementTechnical Product Management

Intern

Jan 2018 – Jun 2018 · 5 mos · Bengaluru, Karnataka, India

Improved core web development foundations by taking Angular 2, HTML 5, and CSS courses.
Using Karma and Jasmine, programmed and carried out unit test cases.
UI development based on given wireframes for the Performance Insight MindApp (hosted on MindSphere).
Internal technical Wikipedia documentation of 15 user stories to speed up new hires' comprehension of MindSphere.
Acquired a solid understanding of Scrum and Agile process by working as a scrum master and product owner's shadow.

Web developmentUnit testingAgile methodologies